Figure 10

20.

Select the applicable Type ID.


For 2020 Titan (WITH Remote
Engine Start): 28277-9FV0A



For 2020 Titan (WITHOUT Remote
Engine Start): 28277-9FV2A

NOTE: If C-III plus automatically
selects the Type ID, there will be no
options shown under Type ID (see
Figure 11). Skip to step 22.
Figure 11

21. Select Next (not shown).

22. Select OK.

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Write the VIN to the TCU

Configuration must be done prior to performing Write VIN. If Write VIN is performed prior to
configuration, the TCU may not function properly and might need replacement.
NOTE: The warranty claim will be denied if this is not followed correctly.
23. Navigate to IVC Work support.
 Refer to steps 1-7 on pages 4-5.
24.

Select WRITE VIN (SAVED DATA).
IVC

NOTE: If the VIN DATA could not be
saved in step 9, proceed to Manually
Enter VIN Data (if needed) at step 40
on page 14.

25.

Select Start.
Figure 12

26.

Select Start.
IVC

Figure 13
27.

Select End.

IVC

Figure 14
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28.

Turn the ignition OFF, and then wait for 10 minutes.

29.

Turn the ignition ON with the engine OFF.

30.

Turn the hazard warning lights ON, and then wait for 15 minutes.

31.

Turn the ignition OFF, and then wait for 10 minutes.

32.

Turn the ignition ON with the engine OFF, and then wait for 15 minutes.

Intelligent Key Registration

33.

Perform Intelligent Key registration for all customer Intelligent Keys.


Refer to the C-III plus operations manual for Intelligent Key registration
instructions.

Verify Telematics Function
34.

From the home page, select Info.

Figure 15

35.

Select System Information.

Figure 16
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36.

Select Software Update.

Figure 17

37.

Select Start Software Update.

Figure 18



Locating new software should
display as shown in Figure 19.

Figure 19

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38.

To confirm telematics functionality,
ensure the screen in either Figure 20
or Figure 21 is displayed.

Figure 20


If the screen matches Figure 20 or
Figure 21, the procedure is
complete.
xxxxxx
xxxxxx

xx

Figure 21



If the screen matches Figure 22,
(There is no current WI-Fi
connection) repeat steps 28-32
on page 10 and verify telematics
function starting at step 34.

Figure 22

39.

Turn the ignition OFF.

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CHECK-OFF SHEET

IMPORTANT:


Follow all of the steps in this bulletin and use the check-off sheet provided below.



Staple the completed check-off sheet to the repair order.

Perform the following if the TCU has been replaced:


Complete the actions below in the order listed.



Check off each action when it is completed.

CHECK
BOX

ACTION

1

Configure TCU (1)

2

Write VIN to TCU (2)

3

Register Intelligent Key (3)

(1)

Refer to page 7, section Configure TCU.

(2)

Refer to page 9, step 23, section Write VIN to TCU.

(3)

Refer to page 10, step 33, section Intelligent Key Registration.

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Manually Enter VIN Data (if needed)
If manually entering the VIN, double check that the VIN is correct before saving. Saving the
incorrect VIN to the TCU can result in services not working and the TCU may need to be
replaced, even after correcting the wrong VIN.
NOTE: The warranty claim will not be paid if the
The following is only needed if automatic
“SAVE VIN DATA” or “WRITE VIN (SAVED
DATA)” did not complete correctly.

40.

above is not followed.

IVC

Select WRITE VIN (MANUAL INPUT),
and then select Start.

Figure 23
41.

Enter the VIN:
IVC

a. Touch the VIN (1ST TIME) input
field and type in the VIN.
b. Touch the VIN (2ND TIME) input
field and type in the VIN again.

42.

Select Start.

xxxxxx

xxxxxx

Figure 24
43.

Select End.
IVC

Return to step 28 on page 10.
Figure 25

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AMENDMENT HISTORY
PUBLISHED DATE

REFERENCE

DESCRIPTION

April 6, 2020

NTB20-029

Original bulletin published

July 6, 2020

NTB20-029a

Changes to page 1 and to steps 34-42

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