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NHTSA ID Number: 10178185

Manufacturer Communication Number: 2055643/2

TSB/Document Date: 2020-08-07


Summary

Software incompatibilty between J775 (Address 74) - J924 (Address D4) and J1096 (Address D5). Customer statement / workshop findings After replacing the software or hardware for the Adaptive suspension control unit (J775 Diagnostic address 74) or the Front Roll stabilisation control unit (J924 Diagnostic address D4) and/or the Rear Roll stabilisation unit (J1096 Diagnostic address D5) the software could be incompatible between the control units Technical background The Adaptive air suspension control unit (J775) functions as a universal control unit for the chassis control systems. The Adaptive air suspension control unit (J775) controls several functions in the car in particular the master for the active roll control system, The control unit contains developed suspension and damping control software. Should one of the modules be replaced for example (J775) on an early model vehicle the newer software contained within the replacement control unit may not be compatible with (J924) and/or (J1096)


Technical product information
Topic
Market area
Brand
Transaction No.
Level
Status
Release date

Software incompatibilty between J775 (Address 74) - J924 (Address D4) and J1096 (Address D5)
BentleyeBay logo: worldwide (2WBE),Hongkong-Macau (5HK)
BentleyeBay logo
2055643/2
EH
Released for publishing
03-Jul-2020

New customer code
Object of complaint

Complaint type

running gear -> adaptive suspension, pitch and roll compensation
vehicle service -> vehicle diagnosis -> guided fault finding
running gear -> shock absorber/suspension control
running gear -> adaptive suspension, pitch and roll compensation

functionality
control units, services -> with event log entry
functionality
component / consumables

Vehicle data
Bentayga specified with the Active anti roll bar system
Sales types
Type MY Brand Designation Engine code Gearbox code Final drive code
4V1*
4V1*
4V1*
4V1*
4V1*

2017
2018
2019
2020
2021

E
E
E
E
E

Documents
Document name
master.xml

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Position

Technical product information
Software incompatibilty between J775 (Address 74) - J924 (Address D4) and J1096 (Address D5)

Transaction No.: 2055643/2
Release date: 03-Jul-2020

Customer statement / workshop findings
After replacing the software or hardware for the Adaptive suspension control unit (J775 – Diagnostic address 74) or the Front Roll stabilisation
control unit (J924 – Diagnostic address D4) and/or the Rear Roll stabilisation unit (J1096 – Diagnostic address D5) the software could be
incompatible between the control units

Technical background
The Adaptive air suspension control unit (J775) functions as a universal control unit for the chassis control systems.
The Adaptive air suspension control unit (J775) controls several functions in the car in particular the master for the active roll control system,
The control unit contains developed suspension and damping control software.
Should one of the modules be replaced for example (J775) on an early model vehicle the newer software contained within the re placement
control unit may not be compatible with (J924) and/or (J1096)

Production change
Not applicable

Measure
The compatibility of the Adaptive air suspension control unit (J775) - Front Roll stabilisation control unit (J924) and the Rear Roll stabilisation
control unit (J1096) should be checked and confirmed as follows:

Software vers ion check
Referring to Figure 1 - Open the most recent ODIS log and navigate to address 0074

Check and confirm the software version number

NOTE: In this case the software version number is 1214

Figure 1
Referring to Figure 2 – Navigate to address 00D4

Check and confirm the software version number

NOTE: In this case the software version number is 0211

Figure 2
Referring to Figure 3 – Navigate to address 00D5

Check and confirm the software version number

NOTE: In this case the software version number is 0211

Figure 3

The operative should check and confirm software compatibility by referring to the onward combinations

NOTE: In the example shown the compatibility is incorrect as the software within (J775) is 1214 and the software within (J924) and (J1096)
is 0211 – all onward combinations shown are correct

Should the software version be different between ( J924) and J1096) DTC C1296F 1 – ‘Sway Stabilization Control Module –
Incompatible version’ may also be logged in D4 and/or D5

Combination 1
Control units

Compatible software versions

Adaptive air suspension control unit (J775) 1213 or 1214
Front Roll stabilisation control unit ( J924) 0209
Rear Roll stabilisation control unit ( J1096) 0209

Combination 2
Control units

Compatible software versions

Adaptive air suspension control unit (J775) 1214 or 1244
Front Roll stabilisation control unit ( J924) 0111
Rear Roll stabilisation control unit ( J1096) 0111

Combination 3
Control units

Compatible software versions

Adaptive air suspension control unit (J775) 1244 or 1245
Front Roll stabilisation control unit ( J924) 0211
Rear Roll stabilisation control unit ( J1096) 0211

Combination 4
Control units

Compatible software versions

Adaptive air suspension control unit (J775) 1245 or 1246
Front Roll stabilisation control unit ( J924) 0113
Rear Roll stabilisation control unit ( J1096) 0113
1) Should an incompatibility issue be found in one or a combination of control units, please raise a DISS query ensuring a current diagnostic log
is attached and all information is included regarding which control units are affected

1

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TSB/Document ID: 2055643/2

Replacement Service Bulletin Number:

MFR Communication Date: 2020-07-03

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ELECTRICAL SYSTEM:SOFTWARE

MFR Component System:

MFR Component Subsystem:


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