Technical product information
Topic
Market area
Brand
Transaction No.
Level
Status
Release date

Noises from Panoramic sun roof
Bentley: worldwide (2WBE),Hongkong-Macau (5HK)
Bentley
2054210/3
EH
Released for publishing
02-Jul-2020

New customer code
Object of complaint

Complaint type Position

roof systems, special installations -> panoramic sliding sunroof noise, vibration
roof systems, special installations -> sliding/tilting sunroof
noise, vibration

Vehicle data
Bentayga series
Sales types
Type MY Brand Designation Engine code Gearbox code Final drive code
4V1*
4V1*
4V1*
4V1*
4V1*

2017
2018
2019
2020
2021

E
E
E
E
E

Documents
Document name
master.xml

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Technical product information
Noises from Panoramic sun roof

Transaction No.: 2054210/3
Release date: 02-Jul-2020

Customer statement / workshop findings
Noises from the Panoramic sun roof when driving. The noises occur mainly when the sun roof is closed.

Technical background
Mechanical system of sun roof frame not or insufficiently lubricated.

Production change
Vehicles from production date 17.05.2018 should not be affected by this issue, however if the issue is evident after the sugg ested production
date, please carry out the instructions within this TPI

Measure
1) Remove the front glass panel according to Repair manual Rep.Gr 60 NOTE: Within this procedure there are single use items which must be
replaced and not reused. Ensure that new replacements are available prior to starting this procedure.
WARNING: Eye protection and gloves MUST be worn for the duration of this procedure
•

For a better access to the points to be greased move the mechanical system (slightly) rearwards

•

Apply grease spray G 060 567 A2 to the points shown within the onward instructions

2) The above illustration shows the left mechanical system. The upper left arrow points to the driving direction. The lower arrow points to the first
mounting point of the glass panel.

•

There is a lug under the first mounting point (see arrow). This should be sprayed once or twice.

•

The above illustration shows the right mechanical system from the inside. Here is the groove (see arrow) which also has to be sprayed
once or twice.

•

The above illustration shows the left mechanical system which also has to be lubricated in the outer rear area (see arrow).

•

The above illustration shows the point after the lubrication.

•

The above illustration shows the left front mechanical system. Here the point to be lubricated which can be reached with the nozzle via the
first hole in the lever.

•

This point also has to be sprayed once or twice.

Note: Perform the work on both sides.
3) Then refit the glass panel according to the Repair manual. Open and close the glass panel at least twice
•

Carry out Basic settings for the Sliding sunroof normalisation and Roof blind normalisation

Warranty accounting instructions
Glass panel to Remove and Refit
Warranty Type

110 or 910

Labour Operation Code

60 39 19 00

Damage Service Number

60 39

Damage Code

00 55

Time

30 TU

Application of Lubricant
Warranty Type

110 or 910

Labour Operation Code

60 05 29 00

Damage Service Number

60 05

Damage Code

00 55

Time

30 TU

Parts information
Use special lubricant G 060 567 A2 from a local VW/Audi Retailer the equivalent is Carbaflo 2160 (Manufactured by FUCHS) whic h should also
be sourced locally