M1464

2020-07-07

M1464: BOOM! AUDIO - GENERAL INFORMATION AND SOFTWARE UPDATE 1.22.X
Radio Software

Reason for Revision

Periodically software updates will be available at no charge.
Updates can be downloaded and updated by either the
customer or dealership. The software downloads and installation
procedure can be found at either one of these locations:

Refer to Table 1.
Table 1. Document History
Date
2020-07-07
2019-12-11
2018-09-26
2017-12-15

Revision Description
Installed release notes
Added New Software Update, Previous
*
Software Updates
Update link information
Updated Radio Software, Device Compat*
ibility
Updated Radio Software
Initial release

• www.harley-davidson.com > OWNERS > Software Update
• www.H-D.com/infotainment-support
Updating software is not typically covered under warranty.
Performing a software update is not necessary if the audio
system is functioning correctly. However, updating the software
is recommended to correct concerns that may have existed in
earlier software versions.

Warranty Information

Purpose for Service Bulletin
This bulletin provides notice of Boom! software release and
information regarding the update.

• See the latest revision of W-139: Boom! Box Audio System
Warranty Procedures.
• TT438: BOOM! Box Infotainment Software Warranty
Clarification

NOTE
This bulletin also replaces the following documents:

Diagnosis

• TT431A: Software Download and Warranty Information

See the appropriate electric diagnostic manual.

• M1346: Boom! Box Audio System Software Update
• M1344E: Boom! Box Infotainment System General
Information and Procedures

Component Replacement
See the appropriate service manual.

• M1442: Box Infotainment System General Information and
Software Release 1.21.X Description

Infotainment Operation

• The Boom! Box Infotainment System Job Aid located on
h-dnet.com

Visit Harley-Davidson.com website at:
http://boombox.harley-davidson.com

This bulletin helps the dealer locate needed information to
update and service Boom! Box Audio Infotainment systems. It
also lists software revisions and the fixes addressed in each
revision.

Navigation Maps
Navigation software can be found at:
https://harley-davidson.naviextras.com/shop/portal.

Vehicles Affected
This information applies to all 2014 and later Touring, Touring
CVO and Trike models equipped with a Boom! Box Infotainment
system.

Markets Affected
All markets are affected.

Device Compatibility
NOTE
The device compatibility and mobile phone carrier list currently
supports the U.S. market only and may not be posted on other
region websites.
Visit at:
http://www.harley-davidson.com > OWNERS

NOTE
In the interest of preserving customer safety and satisfaction, always check for outstanding recalls whenever any motorcycle is brought into your dealership for either maintenance or service.
ROUTING

INITIAL HERE

SERVICE
MANAGER

SALES MANAGER PARTS MANAGER

WARRANTY
PROCESS
MANAGER

LEAD TECHNICIAN TECHNICIAN NO. 1 TECHNICIAN NO. 2 TECHNICIAN NO. 3 RETURN THIS TO

Boom! Related P&A Kit Bulletins
• PAB1001: Boom! Box Audio System - Out of Warranty
Repair Process
• PAB1006: Boom! Amplifier Software Update
• PAB1012: Boom! Audio Bike-to-Bike Communications (CB)
Kit Additional Requirements

New Software Update
Update 1.22.0.3: Boom! Box 4.3/6.5GT/6.5 CVO GT
• Navigation Prompt setting was not saved during ignition
cycle. Navigation Prompt setting On/Off will now persist
through key cycle and ignition.

• Prompt Volume was not updated after changes in Feedback
Settings.
• Global Positioning System (GPS) entry changed W(O) to E
in Spanish.
• Wireless Headset Interface Module (WHIM) – Low battery
pop-up was not shown for passenger headset.
• WHIM – Paired Bluetooth® device name appeared as
“Headset”.
• Repeat prompt was not working.
• SiriusXM® weather map did not maintain the default zoom
level.
• User off mode enabled navigation prompts.

• Customer was not able to save addresses to the radio.
Customer is now able to save addresses.

• VR conflict if Siri was launched from phone at the same time
with the radio.

Previous Software Updates

• Saved USB presets for drive 2 were replaced by drive 1 after
an ignition cycle.

Update 1.22.0.2: Boom! Box 4.3/6.5GT/6.5 CVO GT

• USB saved as favorite was not highlighted after an ignition
cycle.

• Enable new Parts and Accessories (P&A) headset
compatibility.

Update 1.22.0.1: Boom! Box 4.3/6.5GT/6.5 CVO GT
(Release date 12-05-2017)
Fixes
• Arrival time showed the current time after user deviated from
a route.

• Distance to next action bar disappeared before route
recalculation instead of being grayed out.
• “Navigation is not ready” displayed when initiating navigation
command to “Find Next Gas Station” via VR.
• Fixed temporal displacement control for flux capacitor.
• Various bug fixes.

• Next turn area displayed an arrow with the current street
name.
• Special Alpha Jump characters were not displayed.
• The Short Message Service (SMS) repeat button wouldn’t
read the message clearly if pressed multiple times before it
has completed the readout.
• Audio paused after loading a ringtone.
• Voice Recognition (VR) not working after an ignition cycle.
• Local media preset inconsistent between shutdowns.
• User was unable to search for preferred Point Of Interest
(POI) after simulation sleep.
• Constant “Game Start” pop-ups.
• Presets from Universal Serial Bus (USB) drive 1 were still
visible on USB drive 2 but not highlighted as available.
• Albums and artists heading were mismatched with list.
• Amplitude Modulation (AM) radio presets not highlighted
when USB was unplugged.
• Repeat button NOT enabled on first selection.
• Pre-cal reset did not delete trails.
• Accept screen appeared for less than 15 s after exiting User
Off mode.
• Saving or editing emergency number did not work.
• No Siri® pop-up displayed while saving an emergency
number.
• Text was missing in the maneuvers list after switching to
high contrast mode and then back.
• No initial Siri pop-up initiated.
• Cancel noise was heard when going from VR to Siri.

2/2

M1464