NHTSA ID Number: 10178070
Manufacturer Communication Number: N451NAS2
TSB/Document Date: 2020-08-06
Summary
A potential issue has been identified on certain Land Rover
vehicles within the listed Affected Vehicle Range which may experience excessive engine cooling fan noise in the passenger compartment and eventual degradation of the engine cooling system performance.
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TSB/Document ID: N451NAS2
Replacement Service Bulletin Number:
MFR Communication Date: 2020-07-01
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
MFR Component System:
MFR Component Subsystem:
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Page 1 of 6
N451NAS2
TECHNICAL BULLETIN
01 JUL 2020
© Jaguar Land Rover North America, LLC
NOTE: The information in Technical Bulletins is intended for use by trained,
professional Technicians with the knowledge, tools, and equipment required to do the
job properly and safely. It informs these Technicians of conditions that may occur on
some vehicles, or provides information that could assist in proper vehicle service. The
procedures should not be performed by 'do-it-yourselfers'. If you are not a Retailer, do
not assume that a condition described affects your vehicle. Contact an authorized
Land Rover service facility to determine whether this bulletin applies to a specific
vehicle.
SECTION:
100-00
SUBJECT/CONCERN:
Service Action: Ingenium I4 2.0L Petrol Coolant Pump Operation
AFFECTED VEHICLE RANGE:
MODEL:
MODEL YEAR:
VIN:
Discovery Sport (LC)
2020
832914-869287
New Range Rover Evoque (LZ)
2020
000181-098628
Range Rover Velar (LY)
2019
787549-799996
https://topix.landrover.jlrext.com/topix/service/procedure/1060416/ODYSSEY_FSA/G2722... 7/1/2020
Page 2 of 6
MODEL:
MODEL YEAR:
VIN:
Range Rover Velar (LY)
2019-2020
200017-280477
Range Rover Sport (LW)
2019-2020
821285-899101
Range Rover Sport (LW)
2020
700169-739445
Range Rover (LG)
2019-2020
523025-599023
Range Rover (LG)
2020
400068-409046
MARKETS:
CANADA, USA
CONDITION SUMMARY:
SITUATION:
A potential issue has been identified on certain Land Rover vehicles within the listed
Affected Vehicle Range which may experience excessive engine cooling fan noise in
the passenger compartment and eventual degradation of the engine cooling system
performance.
ACTION:
Retailers are required to HOLD affected new vehicles that are within your control and
refrain from releasing the vehicles for new vehicle sale pending completion of the
procedure(s) detailed in this Technical Bulletin. Unsold vehicles should have this
performed as part of the Pre-Delivery Inspection (PDI) process but must have it
completed prior to vehicle handover to the customer.
Affected vehicles already in the hands of customers should be updated at the next
available opportunity.
https://topix.landrover.jlrext.com/topix/service/procedure/1060416/ODYSSEY_FSA/G2722... 7/1/2020
Page 3 of 6
WARRANTY:
NOTE:
Use the Jaguar Land Rover claims submission system to make sure that a
vehicle is eligible for this program prior to undertaking any rework action.
At the time of confirming a booking for vehicle repair, make sure that all open Recall
and Service Actions are identified to make sure the correct parts are available and
adequate workshop time is allocated for repairs to be completed at one visit.
Warranty claims must be submitted quoting the Program Code and the relevant
Option Code; this will result in payment of the stated time. The SRO and parts
information is included for information only. The Option Code(s) that allows for the
drive in/drive out allowance may only be claimed if the vehicle is brought back into the
workshop for this action alone to be undertaken.
Repair procedures are under constant review and therefore times/prices are subject to
change; those quoted here must be taken as guidance only. Use TOPIx to obtain the
latest repair time.
This program is valid for a limited time only. Warranty claims with a repair date prior to
the May 31, 2022 closure date must be submitted or payment within 30 calendar days
of completion of the repair.
PROGRAM
CODE
OPTION CODE
DESCRIPTION
SRO
TIME
(HOURS)
N451
Except New Range
Rover Evoque (LZ)
A
Powertrain Control Module
(PCM) - Update - Replace ECU
85.18.03
0.2
N451
Except New Range
Rover Evoque (LZ)
B
PCM - Update - Replace ECU
Drive in/drive out
85.18.03
02.02.02
0.2
0.2
N451
New Range Rover
Evoque (LZ)
C
PCM and Transmission Control
Module (TCM) software update
05.10.20
0.2
https://topix.landrover.jlrext.com/topix/service/procedure/1060416/ODYSSEY_FSA/G2722... 7/1/2020
Page 4 of 6
PROGRAM
CODE
OPTION CODE
DESCRIPTION
SRO
N451
New Range Rover
Evoque (LZ)
D
PCM and TCM software update
Drive in/drive out
05.10.20
02.02.02
TIME
(HOURS)
0.2
0.2
Normal Warranty policies and procedures apply.
DIAGNOSTIC INSTRUCTION A: EXCEPT NEW RANGE ROVER EVOQUE (LZ)
CAUTION:
All ignition ON/OFF requests MUST be performed; failure to do so may cause
damage to vehicle control modules.
1.
CAUTION:
A Jaguar Land Rover-approved battery support unit must be
connected to the vehicle startup battery during diagnosis / module
programming.
Connect the Jaguar Land Rover-approved battery support unit to the vehicle
startup battery.
2.
NOTE:
The Jaguar Land Rover-approved diagnostic equipment must be
loaded with PATHFINDER version 287 (or later).
Connect the Jaguar Land Rover-approved diagnostic equipment to the
vehicle and begin a new session.
https://topix.landrover.jlrext.com/topix/service/procedure/1060416/ODYSSEY_FSA/G2722... 7/1/2020
Page 5 of 6
3.
Follow all on-screen instructions.
◦
1.
Select 'ECU Diagnostics'.
◦
2.
Select 'Powertrain Control Module [PCM]'.
◦
3.
Select 'Update ECU'.
◦
4.
Follow the on-screen instructions until the application finishes
successfully.
4.
Only if required: set the vehicle to Transit mode.
5.
When all tasks are completed, exit the current session.
6.
Disconnect the diagnostic equipment and battery support unit from the
vehicle.
DIAGNOSTIC INSTRUCTION B: NEW RANGE ROVER EVOQUE (LZ)
CAUTION:
All ignition ON/OFF requests MUST be performed; failure to do so may cause
damage to vehicle control modules.
1.
CAUTION:
A Jaguar Land Rover-approved battery support unit must be
connected to the vehicle startup battery during diagnosis / module
programming.
Connect the Jaguar Land Rover-approved battery support unit to the vehicle
startup battery.
https://topix.landrover.jlrext.com/topix/service/procedure/1060416/ODYSSEY_FSA/G2722... 7/1/2020
Page 6 of 6
2.
NOTE:
The Jaguar Land Rover-approved diagnostic equipment must be
loaded with PATHFINDER version 286 (or later).
Connect the Jaguar Land Rover-approved diagnostic equipment to the
vehicle and begin a new session.
3.
Follow all on-screen instructions.
◦
1.
Select 'ECU Diagnostics'.
◦
2.
Select 'Powertrain Control Module [PCM]'.
◦
3.
Select 'Update ECU'.
◦
4.
Follow the on-screen instructions until the application finishes
successfully.
◦
5.
Select 'Transmission Control Module [TCM]'.
◦
6.
Select 'Update ECU'.
◦
7.
Follow the on-screen instructions until the application finishes
successfully.
4.
Only if required: set the vehicle to Transit mode.
◦
1.
Follow the on-screen instructions until the application finishes
successfully.
5.
Exit the current session.
6.
Disconnect the diagnostic equipment and battery support unit from the
vehicle.
https://topix.landrover.jlrext.com/topix/service/procedure/1060416/ODYSSEY_FSA/G2722... 7/1/2020
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