NHTSA ID Number: 10177965
Manufacturer Communication Number: No. 98-20
TSB/Document Date: 2020-08-05
Summary
Instructions for realigning the headliner in the Panamera in the event that it is sticking out in the door seal area.
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TSB/Document ID: No. 98-20
Replacement Service Bulletin Number:
MFR Communication Date: 2020-07-28
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: STRUCTURE:BODY:DOOR
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
Service
Technical Information
98/20
ENU
7084
7
Complaint - Headliner is Sticking Out in the Door Seal Area: Re-Aligning Headliner (98/20)
Model Line:
Panamera (971)
Model Year:
As of 2017
Subject:
Headliner
Information:
The headliner in the door area can stick out over the inner
door seal due to manufacturing tolerances Headliner.
Headliner
Remedial
Action:
•
•
•
Detach and check headliner.
Replace door seals in accordance with instructions.
Rework and align headliner.
Parts required
Parts Info:
Part No.
Designation
– Use
Qty.
971831721A
Front door seal
– inner left
1 ea.
971831722A
Front door seal
– inner right
1 ea.
971833721Y
Rear door seal
– inner left (I-no. 0E1 and K8D)
1 ea.
971833722Y
Rear door seal
– inner right (I-no. 0E1 and K8D)
1 ea.
or
AfterSales
Jul 28, 2020
Page 1 of 6
7
Service
7084
ENU
Technical Information
98/20
971833721C
Rear door seal
– inner left (I-no. 0E2)
1 ea.
971833722C
Rear door seal
– inner right (I-no. 0E2)
1 ea.
N 10596302
Internal hexagon round/oval-head screw
– Sun visor
2 ea.
9A700794200
Bearing pin
– D-pillar trim panel
2 ea.
9A700791500
Hexagon-head bolt
– Belt installing on front seat
2 ea.
If the headliner is defective, also use:
Part No.
Designation
– Use
Qty.
00004330535
2-component window bonding agent, set
– Windshield
1 ea.
971845522 1)
Windshield frame
– Windshield
1 ea.
974867501 x
Headliner (I-no. K8D - Sport Turismo)
1 ea.
or
971867505 x
Headliner (I-no. 0E2 - long wheelbase)
1 ea.
or
971867501 x
Headliner (I-no. 0E1 - short wheelbase)
1) Replace only if damaged.
Jul 28, 2020
Page 2 of 6
AfterSales
1 ea.
Service
Technical Information
98/20
ENU
7084
7
Preparatory work
Work Procedure: 1
Detach the headliner, see Workshop Manual '708419 Removing and installing headliner'.
Information
Check whether the headliner Checking for kinks
-3- is kinked in the critical area Checking for kinks
-Arrow- and replace it if it is damaged.
1
2
3
– Bodyshell
– Door seal
– Headliner
2
Remove front door seals, see Workshop Manual
'576319 Removing and installing front door seal'.
3
Remove rear door seals, see Workshop Manual
'586319 Removing and installing rear door seal'.
Checking for kinks
Installing door seals and reworking and installing headliner
Work Procedure: 1
Install front and rear door seals, see
Workshop Manual '576319 Removing and installing front door seal' and
Workshop Manual '586319 Removing and installing rear door seal'.
Information
During installation, make sure that the door seals
Installing door seals -2- are installed facing inwards
Installing door seals -Arrow-.
1
2
3
– Bodyshell
– Door seal
– Headliner
Installing door seals
AfterSales
Jul 28, 2020
Page 3 of 6
7
Service
7084
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2
Technical Information
98/20
Remove centring mandrel on the rear left headliner
Rear left centring mandrel -1- using a suitable tool.
Rear left centring mandrel
3
Remove centring mandrel on the front headliner
Front centring mandrel -1- using a suitable tool.
4
Center the headliner over the screw-on points at the
front. The distances with respect to the door seals
must be the same.
Information
You will need a second mechanic to help you with this
step.
5
Carefully insert the headliner into the door seals.
Front centring mandrel
Information
6
•
Make sure not to kink the headliner when installing it.
•
The headliner must not be bonded in the door seal area.
Pull door seals over the headliner from the outside in.
Concluding work
Work Procedure: 1
Jul 28, 2020
Page 4 of 6
Secure the headliner, see Workshop Manual '708419 Removing and installing headliner - section
on "Installing"'.
AfterSales
Service
Technical Information
98/20
ENU
7084
7
Invoicing
Invoicing:
For documentation and warranty invoicing, enter the labour operations, PQIS coding and part numbers
specified below in the warranty claim:
APOS
Labour operation
I No.
70841900
Replacing headliner (I-no. 3FA)
70841905
Replacing headliner (I-no. 3FE)
70841910
Replacing headliner (I-no. 3FU)
70844900
Reworking headliner (I-no. 3FA)
70844905
Reworking headliner (I-no. 3FE)
70844910
Reworking headliner (I-no. 3FU)
PQIS coding:
Location (FES5)
70840
Headliner
Damage type (SA4)
1025
loosely installed
Parts Info:
Part No.
Designation
– Use
Qty.
971831721A
Front door seal
– inner left
1 ea.
971831722A
Front door seal
– inner right
1 ea.
971833721Y
Rear door seal
– inner left (I-no. 0E1 and K8D)
1 ea.
971833722Y
Rear door seal
– inner right (I-no. 0E1 and K8D)
1 ea.
or
971833721C
Rear door seal
– inner left (I-no. 0E2)
1 ea.
971833722C
Rear door seal
– inner right (I-no. 0E2)
1 ea.
00004330535 1)
2-component window bonding agent, set
– Windshield
1 ea.
971845522 2)
Windshield frame
– Windshield
1 ea.
N 10596302
Internal hexagon round/oval-head screw
– Sun visor
2 ea.
AfterSales
Jul 28, 2020
Page 5 of 6
7
Service
7084
ENU
Technical Information
98/20
9A700794200
Bearing pin
– D-pillar trim panel
2 ea.
9A700791500
Hexagon-head bolt
– Belt installing on front seat
2 ea.
1) Only for new headliner.
2) Replace only if damaged.
References:
Workshop Manual '708419 Removing and installing roof trim panel '
Workshop Manual '576319 Removing and installing front door seal'
Workshop Manual '586319 Removing and installing rear door seal'
Important Notice: Technical Bulletins issued by Porsche
Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche service training
courses. They are written to inform those technicians of conditions that may occur on some Porsche vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche special
tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche recommends in these bulletins may be detrimental to the
safe operation of your vehicle, and may endanger the people working on it. Properly trained Porsche technicians have the equipment, tools, safety instructions, and know-how to do the job properly and
safely. Part numbers listed in these bulletins are for reference only. The work procedures updated electronically in the Porsche PIWIS diagnostic and testing device take precedence and, in the event of a
discrepancy, the work procedures in the PIWIS Tester are the ones that must be followed.
© 2020 Porsche Cars North America, Inc.
Jul 28, 2020
Page 6 of 6
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