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NHTSA ID Number: 10177907

Manufacturer Communication Number: BS4864E

TSB/Document Date: 2020-08-05


Summary

Floor damage around the drive shaft access panel


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TSB/Document ID: BS4864E

Replacement Service Bulletin Number:

MFR Communication Date: 2020-07-16

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: STRUCTURE

MFR Component System:

MFR Component Subsystem:


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BS4864E

SERVICE BULLETIN
REFERENCE:

Nova BuseBay logo Manuals

SECTION:

12: Inside Furnishing

RS NO:

MQR 7621-2046

APPLICATION DEADLINE: 2021SE15
CLAIM REFERENCE NUMBER: WB-4864

EFFECTIVE IN PROD.: LC21 (2020FE)
SUBJECT:

Drive Shaft Access Panel

JUSTIFICATION:

Floor damage can occur in case of water infiltration and dirt accumulation.

LEVEL

1

DIRECT CHARGES

DESCRIPTION

Install foam tape with located spaces to allow water drainage.

2

TIME

LABOUR

MATERIAL

Nova BuseBay logo

Nova BuseBay logo

30 min

MATERIAL
QTY

PART NO

REV.

DESCRIPTION

REPLACES PART N°

LEVEL 1

LEVEL 1 - SHOP SUPPLY

63 in

R085437

FOAM TAPE NEOPHRENE 0.75" W x 0.188"T (40')

9g

R085023

A

SEALANT LUB NEVER SEEZ (454 g)

Please order the quantities required according to the number of vehicles to rework.
LEVEL 2

Materials will be available within 25 days once your order has been placed. To order, please
contact PrevosteBay logo Parts by phone at 1‑800‑771‑6682, by fax at 1‑888‑668‑2555 or by email at
prevostparts.commandes@volvoeBay logo.com. Specify document number, quantity of parts required and shipping address.

DISPOSAL OF PARTS
REMOVED PARTS ARE:

DISCARDED
*

RETAINED

Yes

* Dispose of the unused parts and the defective parts in
accordance with local environmental standards in effect.

REVISION HISTORY
REV.

DATE

NR

2020JL15

APPROVED BY:

CHANGE DESCRIPTION

Initial release

Jean-Nicolas Fournier

NQF772001 VERSION 3

WRITTEN BY

Annie St-Jacques
Digitally signed by Jean-Nicolas Fournier
DN: cn=Jean-Nicolas Fournier, o=Nova BuseBay logo, email=jeannicolas.fournier@volvoeBay logo.com, c=CA
Date: 2020.07.16 10:30:57 -04'00'

PAGE 1 OF 4

SERVICE BULLETIN
CLIENT

ORDER

ROAD NUMBER

BS4864E

VIN (2NVY/4RKY...)

FROM

TO

FROM

TO

QTY

Buffalo New York - NFTA

LC12

1901

1923

L82K6K9777345

L82K8K9777377

23

Capital Area Transportation Authority Michigan CATA

LC08

700

718

L82J7K9777278

L82J8K9777306

19

CMBC (TransLink) - British Columbia

LB74

H19301

H19302

L82M3K3751678

L82M7K3751702

2

Durham Region Transit Ontario - metrolinx

LC36

6113

6116

L82J2K3752102

L82J8K3752105

4

Houston Texas - Metro

LC55

2070

2079

L82KXK9777378

L82K0K9777387

10

Houston Texas - Metro

LC91

2500

2501

L82J4L9777479

L82J0L9777480

2

Kingston Ontario - metrolinx

LB68

1901

1901

L82J1K3751913

L82J1K3751913

1

Kingston Ontario - metrolinx

LB69

1920

1951

L82J3K3751914

L82J0K3751918

5

Maryland Transit Authority - MTA

LB82

20001

20001

L82J8K9777273

L82J8K9777273

1

Milton Ontario - Metrolinx

LC71

1901

1902

L82J1K3752270

L82J3K3752271

2

North Bay Ontario - metrolinx

LC38

792

793

L82J3K3752092

L82J7K3752094

2

Rochester New York - RTS

LB76

1901

1901

L82J3K9777052

L82J3K9777052

1

Rochester New York - RTS

LB77

1902

1910

L82J4K9777352

L82J3K9777360

9

San Juan Puerto Rico

LC03

2019-01

2019-06

L82J9K9777251

L82J8K9777256

6

Welland Ontario - metrolinx

LC19

L82J2K3751922

L82J4K3751923

2

Welland Ontario - metrolinx

LC37

L82J6K3751924

L82J8K3751925

2

Welland Ontario - metrolinx

LC85

L82J0L9777527

L82J0L9777527

1

York Regional Transit Ontario

LC74

1921

1922

L82M7K3752199

L82MXK3752214

2

PAGE 2 OF 4
NQF772001 VERSION 3

SERVICE BULLETIN

BS4864E

WARNING

FOLLOW YOUR INTERNAL SAFETY PROCEDURES.

PROCEDURE
1.1.

Park the vehicle on a leveled surface and set the transmission shift selector to neutral (N).

1.2.

Apply the parking brake.

1.3.

Set the master control switch to the eng stop position (o).

1.4.

Locate and remove the drive shaft access panel (Figure 1). Keep hardware for reinstallation.

Drive Shaft
Access Panel

Figure 1 - Drive Shaft Access Panel Location

1.5.

Scrub and clean with soapy water all accumulated dirt on mating surfaces of the vehicle floor and the drive
shaft access panel. Rinse and let dry.

1.6.

Install foam tape (R085437) as shown in Figure 2. Make sure to leave gaps between tapes at all corners to
allow water drainage.

PAGE 3 OF 4
NQF772001 VERSION 3

BS4864E

SERVICE BULLETIN
Foam tape

7/8 in
(22 mm)

5/32 in
(4 mm)

Access panel

7/8 in
(22 mm)
4 corners installation
Figure 2 - Foam Tape Installation

1.7.

Apply anti-seize and lubricating compound Never Seez R085023 on the six screws.

1.8.

Install drive shaft access panel with screws. Hand tight.

1.9.

The vehicle can return in service.

PAGE 4 OF 4
NQF772001 VERSION 3

1


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