NHTSA ID Number: 10177907
Manufacturer Communication Number: BS4864E
TSB/Document Date: 2020-08-05
Summary
Floor damage around the drive shaft access panel
BS4864E
SERVICE BULLETIN
REFERENCE:
Nova Bus
Manuals
SECTION:
12: Inside Furnishing
RS NO:
MQR 7621-2046
APPLICATION DEADLINE: 2021SE15
CLAIM REFERENCE NUMBER: WB-4864
EFFECTIVE IN PROD.: LC21 (2020FE)
SUBJECT:
Drive Shaft Access Panel
JUSTIFICATION:
Floor damage can occur in case of water infiltration and dirt accumulation.
LEVEL
1
DIRECT CHARGES
DESCRIPTION
Install foam tape with located spaces to allow water drainage.
2
–
TIME
LABOUR
MATERIAL
30 min
–
–
–
MATERIAL
QTY
PART NO
REV.
DESCRIPTION
REPLACES PART N°
–
–
–
–
LEVEL 1
–
LEVEL 1 - SHOP SUPPLY
63 in
R085437
–
FOAM TAPE NEOPHRENE 0.75" W x 0.188"T (40')
–
9g
R085023
A
SEALANT LUB NEVER SEEZ (454 g)
–
Please order the quantities required according to the number of vehicles to rework.
LEVEL 2
–
–
–
–
–
Materials will be available within 25 days once your order has been placed. To order, please
contact Prevost
Parts by phone at 1‑800‑771‑6682, by fax at 1‑888‑668‑2555 or by email at
prevostparts.commandes@volvo
.com. Specify document number, quantity of parts required and shipping address.
DISPOSAL OF PARTS
REMOVED PARTS ARE:
DISCARDED
*
RETAINED
Yes
–
* Dispose of the unused parts and the defective parts in
accordance with local environmental standards in effect.
REVISION HISTORY
REV.
DATE
NR
2020JL15
APPROVED BY:
CHANGE DESCRIPTION
Initial release
Jean-Nicolas Fournier
NQF772001 VERSION 3
WRITTEN BY
Annie St-Jacques
Digitally signed by Jean-Nicolas Fournier
DN: cn=Jean-Nicolas Fournier, o=Nova Bus
, email=jeannicolas.fournier@volvo
.com, c=CA
Date: 2020.07.16 10:30:57 -04'00'
PAGE 1 OF 4
SERVICE BULLETIN
CLIENT
ORDER
ROAD NUMBER
BS4864E
VIN (2NVY/4RKY...)
FROM
TO
FROM
TO
QTY
Buffalo New York - NFTA
LC12
1901
1923
L82K6K9777345
L82K8K9777377
23
Capital Area Transportation Authority Michigan CATA
LC08
700
718
L82J7K9777278
L82J8K9777306
19
CMBC (TransLink) - British Columbia
LB74
H19301
H19302
L82M3K3751678
L82M7K3751702
2
Durham Region Transit Ontario - metrolinx
LC36
6113
6116
L82J2K3752102
L82J8K3752105
4
Houston Texas - Metro
LC55
2070
2079
L82KXK9777378
L82K0K9777387
10
Houston Texas - Metro
LC91
2500
2501
L82J4L9777479
L82J0L9777480
2
Kingston Ontario - metrolinx
LB68
1901
1901
L82J1K3751913
L82J1K3751913
1
Kingston Ontario - metrolinx
LB69
1920
1951
L82J3K3751914
L82J0K3751918
5
Maryland Transit Authority - MTA
LB82
20001
20001
L82J8K9777273
L82J8K9777273
1
Milton Ontario - Metrolinx
LC71
1901
1902
L82J1K3752270
L82J3K3752271
2
North Bay Ontario - metrolinx
LC38
792
793
L82J3K3752092
L82J7K3752094
2
Rochester New York - RTS
LB76
1901
1901
L82J3K9777052
L82J3K9777052
1
Rochester New York - RTS
LB77
1902
1910
L82J4K9777352
L82J3K9777360
9
San Juan Puerto Rico
LC03
2019-01
2019-06
L82J9K9777251
L82J8K9777256
6
Welland Ontario - metrolinx
LC19
—
—
L82J2K3751922
L82J4K3751923
2
Welland Ontario - metrolinx
LC37
—
—
L82J6K3751924
L82J8K3751925
2
Welland Ontario - metrolinx
LC85
—
—
L82J0L9777527
L82J0L9777527
1
York Regional Transit Ontario
LC74
1921
1922
L82M7K3752199
L82MXK3752214
2
PAGE 2 OF 4
NQF772001 VERSION 3
SERVICE BULLETIN
BS4864E
WARNING
FOLLOW YOUR INTERNAL SAFETY PROCEDURES.
PROCEDURE
1.1.
Park the vehicle on a leveled surface and set the transmission shift selector to neutral (N).
1.2.
Apply the parking brake.
1.3.
Set the master control switch to the eng stop position (o).
1.4.
Locate and remove the drive shaft access panel (Figure 1). Keep hardware for reinstallation.
Drive Shaft
Access Panel
Figure 1 - Drive Shaft Access Panel Location
1.5.
Scrub and clean with soapy water all accumulated dirt on mating surfaces of the vehicle floor and the drive
shaft access panel. Rinse and let dry.
1.6.
Install foam tape (R085437) as shown in Figure 2. Make sure to leave gaps between tapes at all corners to
allow water drainage.
PAGE 3 OF 4
NQF772001 VERSION 3
BS4864E
SERVICE BULLETIN
Foam tape
7/8 in
(22 mm)
5/32 in
(4 mm)
Access panel
7/8 in
(22 mm)
4 corners installation
Figure 2 - Foam Tape Installation
1.7.
Apply anti-seize and lubricating compound Never Seez R085023 on the six screws.
1.8.
Install drive shaft access panel with screws. Hand tight.
1.9.
The vehicle can return in service.
PAGE 4 OF 4
NQF772001 VERSION 3
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TSB/Document ID: BS4864E
Replacement Service Bulletin Number:
MFR Communication Date: 2020-07-16
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: POWER TRAIN:MANUAL TRANSMISSION:FLOOR SHIFT ASSEMBLY
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
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