AUDI DEALER COMMUNICATION
Takata Reminder Mailing – Fort Bend, TX / Safety Recalls 69R6, 69R7, 69S
This notice is for: 

Dealer Principal
General Manager
Sales Managers

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Date:
Mailing Information:

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Service Manager
Parts Manager
Service Advisor

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Warranty
Administrator
Technicians

July 28, 2020
In conjunction with the County of Fort Bend, Audi will be sending Takata airbag recalll
reminder notices to approximately 370 Audi owners in the State of Texas on July 28,
2020.
A copy of the owner notification is attached for your reference.
Please make every effort to quickly schedule owners who contact your dealership for a
repair appointment.

Parts Department: Parts are available.
Please coordinate with your service department to ensure that parts are on hand to
support all scheduled appointments.
Notes:

IMPORTANT REMINDER: VEHICLES AFFECTED BY SAFETY & COMPLIANCE RECALLS
New Vehicles in Dealer Inventory: It is a violation of federal law for a dealer to deliver a new
motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered
by this notification under a sale or lease until the defect or noncompliance is remedied. By
law, dealers must correct, prior to delivery for sale or lease, any vehicle that fails to comply
with an applicable Federal Motor Vehicle Safety Standard or that contains a defect relating to
motor vehicle safety.
Pre-Owned Vehicles in Dealer Inventory: Dealers should not deliver any pre-owned vehicles
in their inventory which are involved in a safety or compliance recall until the defect has been
remedied.

-END OF MESSAGE-

Ensure all dealership personnel are aware of this notice so they are able to address customer questions. Contact Warranty if you require
additional assistance. Direct press inquiries to Audi Public Relations.
Audi Customer Protection

WHAT YOU NEED TO KNOW

[Month Year]
[Customer Name]
[Street Address]
[City, ST Zip]

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Your vehicle has an urgent airbag recall.

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The airbag could injure or even kill you and your
passengers.

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The repair is FREE at any authorized Audi dealer.

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Visit www.audiusa.com/dealers-webapp/map
to find your nearest dealer and make an
appointment. Or, call 800-822-2834.

URGENT AIRBAG SAFETY RECALL: IMMEDIATE ACTION REQUIRED!
This notice applies to a vehicle registered in your name:
,
Dear [First Name Last Name]:
We are contacting you personally because your vehicle has a recalled airbag that could seriously injure or kill
you or your passengers if it deploys.
We have received information from Audi that the vehicle currently registered in your name with the Vehicle
Identification Number [VIN] has beenrecalled. If the airbag deploys, in some cases the airbag may explode and
spray sharp metal fragments or shrapnel toward you and your passengers.
According to records from Audi, your vehicle has not been repaired yet. The potentially lifesaving repair is FREE
and parts are available now. Please immediately call an Audi dealer for more information or to schedule a FREE
repair.
IF YOU NO LONGER OWN THIS VEHICLE: DISREGARD THIS LETTER

CALL

ENTER YOUR VIN

Audi is one of 19 vehicle manufacturers affected by this recall. The National Highway Traffic Safety Administration
reports other auto manufacturers have 16 confirmed deaths in the United States and hundreds of alleged injuries
resulting from this defect.
Please encourage your family and friends to check for vehicle safety recalls using their VIN at
www.NHTSA.gov/recalls or www.airbagrecall.com.
Please act NOW to protect yourself and your passengers. You and your family’s safety on Texas roadways is
our top priority.

If you believe that Audi or your Audi dealer is unable to remedy the defect without charge within a reasonable time, you may submit a complaint to the Administrator,
National Highway Traffic Safety Administration, 1200 New Jersey Avenue S.E., Washington, DC 20590, or you may call the toll-free Vehicle Safety Hot Line at 1–888-327-4236
(TTY: 1-800-424-9153), or go to NHTSA.gov. In cooperation with the County of Fort Bend, the cost of this letter was paid for by Audi. Taxpayer dollars were not used.