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TECHNICAL SERVICE BULLETIN
2.0L EcoBoost - Illuminated MIL With Various DTCs And/Or Low
Coolant Level, White Smoke From Tailpipe And/Or External Coolant
Leak

202234
09 July 2020

Model:
Ford
2019-2020 Edge

Engine: 2.0L EcoBoost

Lincoln
2019-2020 Nautilus

Engine: 2.0L EcoBoost

Issue: Some 2019-2020 Edge/Nautilus vehicles equipped with a 2.0L EcoBoost engine may exhibit an
illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P0128, P0217, P044C,
P1026, P1285, P1299, P139A and/or P2457 stored in the powertrain control module (PCM). The vehicle
may also exhibit low coolant level, white smoke from the tailpipe, an over temperature warning in the
instrument panel cluster (IPC), and/or an external coolant leak. This may be due to the exhaust gas
recirculation (EGR) cooler and/or settings in the PCM software. To resolve the condition, inspect the EGR
cooler and/or update the PCM software.
Action: Follow the Service Procedure steps to correct the condition on vehicles that meet all of the
following criteria:
• 2019-2020 Edge/Nautilus
• 2.0L EcoBoost engine
• At least one of the following symptoms:
- The only DTCs stored in the PCM are P0128, P0217, P044C, P1026, P1285, P1299,
P139A and/or P2457
- Low coolant level
- White smoke from the tailpipe
- Over temperature warning in the instrument panel cluster (IPC)
- External coolant leaking
NOTE: Part quantity refers to the number of that service part number required, which may be
different than the number of individual pieces. Service part numbers contain 1 piece unless
otherwise stated. "As Needed" indicates the part is required but the number may vary or is not a
whole number; parts can be billed out as non-whole numbers, including less than 1. "If Needed"
indicates the part is not mandatory.
Parts
Part Number

Description

Quantity

K2GZ-9D476-A EGR Hot Side Gasket

1

K2GZ-9D476-B EGR Coolant Tube Gasket

1

K2GZ-9E464-D EGR Cold Side Gasket

1

K2GZ-9F464-A

1

EGR Cooler

K2GZ-9E470-A EGR Outlet Tube
XG-3-A

1

Motorcraft® Silicone Brake Caliper Grease and Dielectric Compound As Needed

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Inspect And Replace Only If Necessary
EJ7Z-6758-D

Crankcase Vent Tube

If Needed

Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Emissions
Warranty/Service Part Warranty (SPW)/Special Service Part (SSP)/Extended Service Plan (ESP)
coverage. Limits/policies/prior approvals are not altered by a TSB. NVLW/Emissions
Warranty/SPW/SSP/ESP coverage limits are determined by the identified causal part and verified using
the OASIS part coverage tool.
Labor Times
Operation
No.

Description

Time

2019-2020 Edge, Nautilus 2.0L EcoBoost: Retrieve DTCs, Pressure Test The
Cooling System Inspect The EGR Cooler (Pass) (Do Not Use With Any Other Labor
Operations)

202234A

0.6
Hrs.

2019-2020 Edge, Nautilus 2.0L EcoBoost: Retrieve DTCs, Reprogram The PCM,
Pressure Test The Cooling System Inspect The EGR Cooler (Pass) (Do Not Use
With Any Other Labor Operations)

202234B

0.9
Hrs.

2019-2020 Edge, Nautilus 2.0L EcoBoost: Retrieve DTCs, Pressure Test The
Cooling System Inspect The EGR Cooler (Fail) Replace The EGR Cooler And EGR
Outlet Tube (Do Not Use With Any Other Labor Operations)

202234C

3.3
Hrs.

2019-2020 Edge, Nautilus 2.0L EcoBoost: Retrieve DTCs, Reprogram The PCM,
Pressure Test The Cooling System Inspect The EGR Cooler (Fail) Replace The
EGR Cooler And EGR Outlet Tube (Do Not Use With Any Other Labor Operations)

202234D

3.6
Hrs.

Repair/Claim Coding
Causal Part:

9F464

Condition Code: 01

Service Procedure
1. Was the vehicle built on or before 09-Jul-2020?
(1). Yes - proceed to Step 2.
(2). No - proceed to Step 3.
2. Reprogram the PCM using the latest software level of the appropriate Ford diagnostic scan tool. If no
later level calibration is available, the vehicle is already at the latest calibration. Proceed to Step 3.
NOTE: Advise the customer this vehicle is equipped with an adaptive transmission shift strategy
which allows the vehicle's computer to learn the transmission's unique parameters and improve
shift quality. When the adaptive strategy is reset, the computer will begin a relearning process.
This relearning process may result in firmer than normal upshifts and downshifts for several days.
3. Perform a cooling system pressure test. Refer to Workshop Manual (WSM), Section 303-03A. Visually
inspect the EGR cooler for any signs of damage or internal leaks.
4. Are any leaks detected from the EGR cooler?
(1). Yes - replace the EGR cooler and the EGR outlet tube. Refer to WSM, Section 303-08A.
(2). No - use standard diagnostic procedures as defined in the WSM, Section 303-03A.

© 2020 Ford Motor Company
All rights reserved.

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NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge,
tools, and equipment to do the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or
provides information that could assist in proper vehicle service. The procedures should not be performed by "do-it-yourselfers". Do
not assume that a condition described affects your car or truck. Contact a Ford or Lincoln dealership to determine whether the
Bulletin applies to your vehicle. Warranty Policy and Extended Service Plan documentation determine Warranty and/or Extended
Service Plan coverage unless stated otherwise in the TSB article. The information in this Technical Service Bulletin (TSB) was
current at the time of printing. Ford Motor Company reserves the right to supersede this information with updates. The most recent
information is available through Ford Motor Company's on-line technical resources.

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