GROUP
Electrical

MODEL
2021MY
K5 (DL3A)

NUMBER
PS669

DATE
July 2020

WIRELESS APPLE CARPLAY

SUBJECT:

The new 2021 Kia K5 (DL3A) will have wireless Apple CarPlay capability. This feature will be
available on the UVO Link Audio Unit (Display Audio 2.0 Value) and will not be available on
the UVO Link with Navigation Audio Unit (AVN 5.0 Wide). The UVO Link with Navigation unit
will still support wired CarPlay. This Pitstop provides information on wireless vs wired phone
projection capability per headunit, the pairing and removal process for wireless phone projection,
and troubleshooting tips.
UVO Link Audio Unit (Display Audio 2.0) – Wireless CarPlay Supported

Capabilities per Headunit:
Apple CarPlay
USB Cable
Wireless

Display Audio 2.0 Value

AVN 5.0 Wide

No
Yes

Yes
No

Display Audio 2.0 Value

AVN 5.0 Wide

Yes
Yes

Yes
No

Android Auto
USB Cable
Wireless

Printed Pitstop copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

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Pairing Process – Apple CarPlay:
1) From the Audio unit home screen,
select the ‘Setup’ on the Display or
Hard key.

2) Select ‘Device Connections’.

3) Select ‘Phone Projection’.

4) Select ‘Add New’.

5) Ensure Bluetooth and Wi-Fi are
enabled on your device
Printed Pitstop copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

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6) On your device select the vehicle
name (Default is: Kia Motors)

7) Select ‘Pair’ on the device.
(If required)

8) Select
‘Allow’
required).

contacts

(If

9) Select ‘Use CarPlay’.

Printed Pitstop copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

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10) The vehicle will then pair with the
phone and connect with Apple
CarPlay.
Accept all
headunit.

prompts

on

the

Select ‘Next’.

11) CarPlay will now be connected,
and will be displayed on the home
screen.
Select it to enter ‘Apple CarPlay’.

Printed Pitstop copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

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Removal Process:
Part 1: Deleting the Phone from the Headunit
1) From the Audio home screen, select
the ‘Setup’ on the display or hard key.

2) Select ‘Device Connections’.

3) Select ‘Phone projection’.

4) Select ‘Delete’.

 NOTICE
This will also delete the device
from the paired Bluetooth list.

Printed Pitstop copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

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5) Select from the list, which phone
you’d like to delete.

6) Select ‘Delete’.

7) Select ‘Yes’.

Part 2: Deleting the Headunit from the iPhone
1) Find and select the “Settings” app on
the iPhone
2) Select ‘General’.

Printed Pitstop copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

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3) Select ‘CarPlay’.

4) Find the customer’s vehicle, slide to
the left and select ‘Forget’.

5) Return to the “Settings” App home
screen and select ‘Bluetooth’.

6) Find the customer’s vehicle and select
the “i” icon.

Printed Pitstop copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

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7) Select ‘Forget This Device’.

FAQ:
1. Is there anything the user can do when the Apple CarPlay doesn't connect?


Update iOS to the latest version



Restart the iPhone and attempt to connect again



Delete the connection on both the headunit and the iPhone and perform the pairing pro
cedure.

2. What are the requirements to use Apple CarPlay™?
iPhone® 5 or newer running on iOS 9.3 or higher. The iPhone must also have an active
data plan, along with Siri, Wi-Fi and Bluetooth capabilities turned on. It is always
recommend to use the latest iOS version.
3. Does my iPhone require a USB cable in order for it to connect via CarPlay?
No. This headunit only supports Wireless CarPlay. When connected with a USB cable,
only charging is supported.
4. Can I connect my iPhone to CarPlay directly from Bluetooth via my iPhone?
You can pair your iPhone via the “Bluetooth” menu. Select your vehicle name and allow
for your iPhone to be connected. Wait for the pop up window to appear and select “Use
CarPlay.”
Refer to the screenshots.

Printed Pitstop copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

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Note: This method may cause confusion if your vehicle name is already in the Bluetooth
device list on your iPhone. In such cases, the vehicle name must first be removed from
the Bluetooth device list on your phone.
Note: After updating an existing product that only supports wired Apple CarPlay, this
must be completed in order to connect the wireless Apple CarPlay in your vehicle. If you
have previously paired an Apple device to your vehicle, you must unpair and delete it
before connecting wireless Apple CarPlay.
5. I’ve paired my iPhone as Apple CarPlay, why is my phone not connected via
Bluetooth?
After connecting to CarPlay, your iPhone’s “Bluetooth” settings will show your vehicle
name as “Not Connected.” This is normal as the iPhone uses WiFi signals to
communicate with the headunit.

6. Can I connect to wireless CarPlay right from the Wi-Fi setting of the iPhone?
No. CarPlay cannot be paired from the Wi-Fi setting of the iPhone.
CarPlay will not connect even if you connect Wi-Fi with your vehicle’s Wi-Fi.

Apple device issues & workarounds:

1

Issues may occur when pairing through the
settings on my phone “General -> Settings - >
CarPlay”.

CarPlay Music information is not displayed in the
Home media widget of your vehicle.
2

Also, the PLAY / PAUSE control function of the
Home media widget does not work.
Issues with CarPlay navigation

This is due to an iOS bug. If possible, do not use
this pairing method.
Recommendation: Use the pairing procedure
outlined above.

This is due to an iOS bug.
In this situation, the vehicle didn’t receive all the
necessary information from the iPhone
(Music/Call information, GPS Data).
Recommendation: disconnect and reconnect
the Wireless Apple CarPlay.

Printed Pitstop copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

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