NHTSA ID Number: 10177708
Manufacturer Communication Number: SSM 49001
TSB/Document Date: 2020-08-04
Summary
Some 2018-2019 Explorer/Expedition/F-150/F-Super Duty/Taurus vehicles equipped with a forward collision warning head up display (HUD) may exhibit various warning indicators caused by a possible intermittent lack of HS2-CAN (HS-CAN for Taurus) network communication. If the concern cannot be duplicated, place the vehicle in direct sunlight for 15 to 30 minutes to increase the temperature of the HUD and retest. If the concern is present, disconnect the HUD and check for proper network communication. If proper network communication is achieved, then HUD module replacement is likely needed. If disconnecting the HUD does not re-establish communication, the HUD is not at fault, refer to Workshop Manual (WSM), Section 418-00 for diagnostics.
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TSB/Document ID: SSM 49001
Replacement Service Bulletin Number:
MFR Communication Date: 2020-07-17
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
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SSM 49001 - 2018-2019 Various Vehicles - Forward Collision Warning HUD Various Warning Indicators With Intermittent Lack Of HS(2)-CAN
Communication
Some 2018-2019 Explorer/Expedition/F-150/F-Super Duty/Taurus vehicles equipped with a forward
collision warning head up display (HUD) may exhibit various warning indicators caused by a possible
intermittent lack of HS2-CAN (HS-CAN for Taurus) network communication. If the concern cannot be
duplicated, place the vehicle in direct sunlight for 15 to 30 minutes to increase the temperature of the
HUD and retest. If the concern is present, disconnect the HUD and check for proper network
communication. If proper network communication is achieved, then HUD module replacement is
likely needed. If disconnecting the HUD does not re-establish communication, the HUD is not at
fault, refer to Workshop Manual (WSM), Section418-00 for diagnostics.
APPLICABLE VEHICLES
2018 - 2019 TRUCK: B8 U553N EXPEDITION
2018 - 2019 TRUCK: UB U502N EXPLORER
2018 - 2019 TRUCK: FC P552N F-150
2018 - 2019 TRUCK: FE P558N SUPER DUTY
2018 - 2019 CAR: PH D258N TAURUS
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