7/6/2020

64 02 20_3rd ROW CLIMATE CONTROL NOT AVAILABLE

SIB 64 02 20
3rd ROW CLIMATE CONTROL NOT AVAILABLE

2020-06-18

MODEL
E-Series

Model Description

Production Date

G07

X7 Sports Activity Vehicle

Up to May 8th, 2020

Affected Option Code
4NN Automatic air conditioning
with 5-zone control

SITUATION
Climate control operations are not available in the 3rd row when the 3rd row seats are folded down.

CAUSE
Software in the automatic air conditioning control unit (IHKA).

CORRECTION
Program the vehicle.

PROCEDURE
1. Perform diagnosis with the latest version of ISTA, working through test module, if needed.
2. Is the current vehicle integration level:
Target integration level
Model
G07

S18A-20-03-524 or higher

YES: Proceed to Step 3
NO: Further diagnosis with ISTA is needed

3. Program the vehicle using ISTA 4.22.1x or higher (released March 2020).
Target integration level
Model
G07

S18A-20-03-524 or higher

Note that ISTA will automatically reprogram and code all programmable control modules that do not have
the latest software.
Always connect a BMW-approved battery charger/power supply (SI B04 23 10).
For information on programming and coding with ISTA, refer to DealerSpeed / TIS / Technical
Documentation / Diagnostics and Programming / Programming Documentation.

WARRANTY INFORMATION
During this workshop visit, the affected vehicle may also show one or more programming and encoding
Technical Campaign repairs open, the programming and encoding procedure may only be invoiced one
time.

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64 02 20_3rd ROW CLIMATE CONTROL NOT AVAILABLE

Update the vehicle to the required I-level or higher by performing and submitting for one of the open
Technical Campaigns instead. Please be sure to also perform any additional work (before and/or
after) the campaign repairs require and/or close the remaining open programming and encoding
Technical Campaign repairs as outlined in the corresponding Service Information Bulletin.
In conjunction with performing these Technical Campaign repairs on the vehicle, if needed for the repair
described in this bulletin, claim the diagnosis portion (61 00 006) provided below (excluding the flat rate
labor operations for the vehicle test, battery charging, programming and encoding) together with a
corresponding explanation on the RO and in the claim comments.
Only if the above situation does not apply, the BMW software solution is then:
Covered under the terms of the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks
as described below.
Defect Code:
.
Labor Operation
00 00 006

6411230200

Control unit, air conditioning, front software
error/internal equipment fault

Description
Performing vehicle test (with vehicle diagnosis systemchecking faults) (Main work)

Labor Allowance
Refer to AIR

Or:
00 00 556

Performing vehicle test (with vehicle diagnosis systemchecking faults) (Plus work)

Refer to AIR

Connect an approved battery charger/power supply
(indicated in AIR as Charging battery)

Refer to AIR

Performing vehicle diagnosis – test module

Work time (WT)

Programming/encoding control unit(s)

Refer to AIR

And:
61 21 528
And, as necessary:
61 00 006
And:
61 00 730

If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556 instead of
00 00 006.
Refer to AIR for the corresponding flat rate unit (FRU) allowances.
Work time labor operation code 61 00 006 is not considered a Main labor operation; however, it does require
an individual punch time and an explanation on the repair order and in the claim comments section.

Programming and Encoding - Vehicle Control Units (RO and Claim Comments Required)
The programming procedure automatically reprograms and encodes all vehicle control modules which do
not have the latest software I-level. If one or more control module failures occur during this programming
procedure:
Please claim this consequential control module-related IRAP recovery procedure (when applicable as
required)/repair work under the defect code listed in this bulletin with the applicable AIR labor
operations.
Please explain this additional work (The why and what) on the repair order and in the claim comments
section

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64 02 20_3rd ROW CLIMATE CONTROL NOT AVAILABLE

For control module failures that occurred prior to performing this programming procedure:
When covered under an applicable limited warranty, claim the applicable test plan and the
corresponding control module-related repair work using the applicable defect code and labor
operations in AIR (including diagnosis with separate punch times).
Other Repairs
If other eligible and covered work is performed as a result of performing the ISTA diagnostics and related
test plans, claim this work with the applicable defect code and the labor operations that are listed in AIR
(including diagnosis with separate punch times).

Copyright ©2020 BMW of North America, Inc.
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