continue to Step 22

xxxxxxxx
xxxxxxxx
xxxxxxxxxxxxxx
xxxxxxxxxxxxxx

Figure 19

7/16

22. Locate and select MULTI AV from the
systems list. (Figure 20)

Figure 20

23. Select After ECU Replacement under
the Programming (Blank ECU) section.
(Figure 21)

Figure 21

24. Select Next after reading precaution.
(Figure 22)

Figure 22

8/16

Do NOT
select this
option.

25. Select Manual Selection. (Figure 23)

Figure 23

26. Read both pages of precautions using
the arrows to toggle pages. (Figure 24)
• Check the Confirmed Instructions
box

Next
Confirm

• Select Next

Toggle to
next page

Figure 24

27. Review Table A below. Locate the applicable Rom Data ID for the vehicle you are
working on.

9/16

28. Select the appropriate Rom Data ID
obtained in Table A on Step 27 and
select Next. (Figure 25)

Figure 25

29. Confirm the information is correct for
the vehicle you are working on and
select Next. (Figure 26)

Figure 26

30. Follow the on screen instructions and
select Next. (Figure 27)

Figure 27

10/16

31. Confirm battery voltage is within the
acceptable limits and select Start.
(Figure 28)

Figure 28

32. Enter your login information and select
Submit. (Figure 29)
NOTE:
If you do not have your login
information, please see your service
manager.

Figure 29

33. Wait for data transfer to complete.
(Figure 30)

Figure 30

11/16

34. Select Next. (Figure 31)

Figure 31

35. Follow the on-screen instructions for
ignition cycling and select Next.
(Figure 32)

Figure 32
36. Follow the on-screen instructions to erase DTC’s.

37. Print programming results and attach
to repair order. (Figure 33)


xxxxxxxxxxx

Select Next to proceed to
Configuration

xxxxxxxxxxxxxxx

Next

Figure 33

12/16

Print

Configure New Audio Unit

Configuration
settings

38. Use the drop down menus to select the
configuration settings that were
documented in Step 14 on page 5.
(Figure 34)



Toggle to
next page

Use the arrows to scroll to any
additional pages.

Figure 34

Select Next. (Figure 35)

NOTE:
The selections shown in Figures 34 and
35 may not reflect the features of your
vehicle.

Configuration
settings

Next
Toggle to
next page

Figure 35

Configuration
settings

39. Confirm the configuration setting
values are correct. (Figure 36)


Use the arrows to scroll to any
additional pages



Select OK

OK

Toggle to
next page

Figure 36

13/16

40. Print confirmation after the
configuration has been successfully
completed. (Figure 37)


Select End

Figure 37
Write VIN to New Audio Unit

41. Select Diagnosis (One System).
(Figure 38)

Figure 38

42. Select MULTI AV. (Figure 39)

Figure 39

14/16

Work support

43. Select Work support. (Figure 40)


Select WRITE VIN (SAVED DATA)
(Figure 40)



Select Start (Figure 40)

WRITE VIN
(SAVED DATA)

Start

Figure 40

44. Select Start and wait for VIN to be
written. (Figure 41)

xxxxxxxxxxxxx

Figure 41

45. Select End to return to CIII+ homepage.


Turn the ignition off



Close the CIII+ program



Disconnect VI2



Continue to Claims information on next page

15/16

PARTS INFORMATION:
Description

Part #

Quantity

(Non-Navigation) CONTROL ASSY – AV*

2591A-9FV0D

1

(Navigation) CONTROL ASSY – AV*

25915-9FV2D

1

*Part number should be selected using the VIN in the parts system.

CLAIMS INFORMATION
Submit claim using the following claims coding:
Work Order Line Type: “CM” Campaign
Campaign: PC741
Claim Type:
PNC:
Symptom:

CM
PC741
ZZ

Diagnosis:

99

Description:

Op
Codes

Flat
Rate
Time

Parts
Required on
claim

Expense
Code
Required

Replace audio unit

PC7410

1.9 Hr

YES

NO

16/16