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38.

Select your user group from the drop down menu, then select OK.

Figure 24

39.

Enter your username and password, and then select Submit.

Figure 25

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40.

Wait for the data transfer to complete.

Figure 26
41.

Once the data transfer is complete, select Next.

Figure 27

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42.

Follow the on-screen instructions, and then select Next.

Figure 28
43.

Erase all DTCs.


44.

Follow the on-screen instructions to erase the DTCs.

Confirm the before and after part numbers are different, and then follow the screen
prompts to print the results.

xxxxxxxxxxxxxx
xxxxxxxxxxxxxx

xxxxxxxxxxxxxx

xxxxxxxxxxxxxx

Figure 29
45.

If C-III plus does not automatically return to the home screen, select home.

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WRITE THE CONFIGURATION FROM SAVED DATA (From Read/Save)
If the AV control unit cannot be configured using the saved data, skip to step 54 on page 23
to manually configure the AV control unit.
46.

Select Re/programming, Configuration.

Figure 30

47.

Read the precautions.


Click on the arrows to read all of the precautions.

Figure 31

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48.

After reading all of the precautions, select Confirmed instructions, then select Next.

Figure 32

49.

Confirm the correct vehicle information is populated, and then select Confirm.

xxxxxxxxxx
xxxxxxxxxx

Figure 33

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50.

Confirm the correct Saved Data Detail, and then select Confirm.

xxxxxxxxxxxxx

xxxxxxxxxx
xxxxxxxxxx
xxxxxxxxxx
xxxxxxxxxx

Figure 34

51.

Use the arrows to confirm all Setting Values are correct, and then select OK.

xxxxxxxxxxxxxx

xxxxxxxxxxxxxx

xxxxxxxxxxxxxx

xxxxxxxxxxxxxx

xxxxxxxxxxxxxx

xxxxxxxxxxxxxx

xxxxxxxxxxxxxx

xxxxxxxxxxxxxx

xxxxxxxxxxxxxx

xxxxxxxxxxxxxx

Figure 35

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52.

Select End after the configuration has been successfully written.

xxxxxxxxxxxxxx

xxxxxxxxxxxxxx

xxxxxxxxxxxxxx

xxxxxxxxxxxxxx

xxxxxxxxxxxxxx

xxxxxxxxxxxxxx

xxxxxxxxxxxxxx

xxxxxxxxxxxxxx

xxxxxxxxxxxxxx

xxxxxxxxxxxxxx

Figure 36

53.

Skip to page 28 to write the VIN to the AV control unit.

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WRITE CONFIGURATION MANUALLY (Manual Selection)
54.

Select Re/programming, Configuration.

Figure 37

NOTE:
C-III plus screens for steps 55-57 are not shown.
55.

Confirm the on-screen instructions, and then select Next.

56.

Confirm the vehicle details, and then select Confirm.

57.

Confirm the correct VIN is populated, and then select Confirm.

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58.

Select MULTI AV.

Figure 38

59.

Select After ECU Replacement under the VEHICLE CONFIGURATION section.

Figure 39

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60.

Select Manual selection.

Figure 40

61.

Use the drop down menu to select the values that were written down in step 16 on
page 7.


Use the arrows to scroll to any additional pages.



The selections shown in Figure 41 and Figure 42 may not reflect the features of
your vehicle.

Figure 41

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62.

Select Next.

Figure 42

63.

Confirm the correct Setting Values.


Use the arrows to scroll to any additional pages.

Figure 43

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64.

Select OK.

Figure 44

65.

Select End after the configuration has been successfully written.

Figure 45

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WRITE THE VIN FROM SAVED DATA (From Read/Save)
 If the VIN data was saved using steps 1-7 on pages 2-4, continue to step 66.
 If the VIN data was NOT saved using steps 1-7 on pages 2-4, skip to step 72 on
page 30.
66.

Select Diagnosis (One System).

Figure 46

67.

Select MULTI AV.

Figure 47

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68.

Select the Work support tab.

69.

Select WRITE VIN (SAVED DATA).

70.

Select Start.

Figure 48

71.

Confirm the correct VIN is displayed, and then select Start.

xxxxxxxxxxxxxx

Figure 49

End of procedure.

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WRITE THE VIN MANUALLY (Manual Input)
72.

Select Diagnosis (One System).

Figure 50

73.

Select MULTI AV.

Figure 51

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74.

Select the Work support tab.

75.

Select VIN REGISTRATION.

76.

Select Start.

Figure 52

77.

Type the VIN into the fields shown below.


78.

The VIN must be entered two times.

Select Start.

xxxxxxxxxxxxxx
xxxxxxxxxxxxxx

Figure 53

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79.

Select READ VIN to verify the VIN was written successfully.


The VIN should now populate in the field shown below.



Select End.

Figure 54

CLAIMS INFORMATION
Submit a Primary Part (PP) type line claim using the following claims coding:
DESCRIPTION
PFP
OP CODE
SYM
DIA
FRT
Replace AV Control Unit W/O Navi
(1)
RX8YAA
ZE
32
1.9
(1) Reference the electronic parts catalog and use the AV Control Unit (25915-*****) as
the Primary Failed Part (PFP).

AMENDMENT HISTORY
PUBLISHED DATE REFERENCE
June 17, 2020

NTB20-042

DESCRIPTION
Original bulletin published

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