NHTSA ID Number: 10177143
Manufacturer Communication Number: N456NAS2
TSB/Document Date: 2020-07-08
Summary
A potential issue has been identified on certain Land Rover
vehicles within the listed Affected Vehicle Range which require a Powertrain Control Module (PCM) software update.
Page 1 of 4
N456NAS2
TECHNICAL BULLETIN
26 JUN 2020
© Jaguar
Land Rover
North America, LLC
NOTE: The information in Technical Bulletins is intended for use by trained,
professional Technicians with the knowledge, tools, and equipment required to do the
job properly and safely. It informs these Technicians of conditions that may occur on
some vehicles, or provides information that could assist in proper vehicle service. The
procedures should not be performed by 'do-it-yourselfers'. If you are not a Retailer, do
not assume that a condition described affects your vehicle. Contact an authorized
Land Rover
service facility to determine whether this bulletin applies to a specific
vehicle.
SECTION:
100-00
SUBJECT/CONCERN:
Service Action: Ingenium I6 3.0L Petrol Powertrain Control Module (PCM) Update
AFFECTED VEHICLE RANGE:
MODEL:
MODEL YEAR:
VIN:
APPLICABILITY:
Range Rover Sport (LW)
2019-2020
839776-899996
INGENIUM I6 3.0L Petrol
Range Rover Sport (LW)
2020
700003-740242
INGENIUM I6 3.0L Petrol
Range Rover (LG)
2020
567629-599999
INGENIUM I6 3.0L Petrol
https://topix.jaguar.jlrext.com/topix/service/procedure/1060382/ODYSSEY_FSA/G272289...
7/7/2020
Page 2 of 4
MODEL:
Range Rover (LG)
MODEL YEAR:
2020
VIN:
400024-409595
APPLICABILITY:
INGENIUM I6 3.0L Petrol
MARKETS:
NORTH AMERICA
CONDITION SUMMARY:
SITUATION:
A potential issue has been identified on certain Land Rover
vehicles within the listed
Affected Vehicle Range which require a Powertrain Control Module (PCM) software
update.
ACTION:
Retailers are required to HOLD affected new vehicles that are within your control and
refrain from releasing the vehicles for new vehicle sale pending completion of the
procedure(s) detailed in this Technical Bulletin. Unsold vehicles should have this
performed as part of the Pre-Delivery Inspection (PDI) process but must have it
completed prior to vehicle handover to the customer.
Affected vehicles already in the hands of customers should be updated at the next
available opportunity.
WARRANTY:
NOTE:
Use the Jaguar
Land Rover
claims submission system to make sure that a
vehicle is eligible for this program prior to undertaking any rework action.
https://topix.jaguar.jlrext.com/topix/service/procedure/1060382/ODYSSEY_FSA/G272289...
7/7/2020
Page 3 of 4
At the time of confirming a booking for vehicle repair, make sure that all open Recall
and Service Actions are identified to make sure the correct parts are available and
adequate workshop time is allocated for repairs to be completed at one visit.
Warranty claims must be submitted quoting the Program Code and the relevant
Option Code; this will result in payment of the stated time. The SRO and parts
information is included for information only. The Option Code(s) that allows for the
drive in/drive out allowance may only be claimed if the vehicle is brought back into the
workshop for this action alone to be undertaken.
Repair procedures are under constant review and therefore times/prices are subject to
change; those quoted here must be taken as guidance only. Use TOPIx to obtain the
latest repair time.
Warranty claims must be submitted or payment within 30 calendar days of completion
of the repair.
PROGRAM
CODE
OPTION
CODE
DESCRIPTION
SRO
TIME
(HOURS)
N456
A
PCM - Update - Replace
ECU
85.18.03
0.2
N456
B
PCM - Update - Replace
ECU
Drive in/drive out
85.18.03
02.02.02
0.2
0.2
Normal Warranty policies and procedures apply.
DIAGNOSTIC INSTRUCTION:
CAUTION:
All ignition ON/OFF requests MUST be performed; failure to do so may cause
damage to vehicle control modules.
https://topix.jaguar.jlrext.com/topix/service/procedure/1060382/ODYSSEY_FSA/G272289...
7/7/2020
Page 4 of 4
1.
CAUTION:
A Jaguar
Land Rover
-approved battery support unit must be
connected to the vehicle startup battery during diagnosis / module
programming.
Connect the Jaguar
Land Rover
-approved battery support unit to the vehicle
startup battery.
2.
NOTE:
The Jaguar
Land Rover
-approved diagnostic equipment must be
loaded with PATHFINDER version 286 (or later).
Connect the Jaguar
Land Rover
-approved diagnostic equipment to the
vehicle and begin a new session.
3.
Follow all on-screen instructions.
◦
1.
Select 'ECU Diagnostics'.
◦
2.
Select 'Powertrain Control Module [PCM]'.
◦
3.
Select 'Update ECU'.
◦
4.
Follow the on-screen instructions until the application finishes
successfully.
4.
Only if required: set the vehicle to Transit mode.
◦
1.
Follow the on-screen instructions until the application finishes
successfully.
5.
Exit the current session.
6.
Disconnect the diagnostic equipment and battery support unit from the
vehicle.
https://topix.jaguar.jlrext.com/topix/service/procedure/1060382/ODYSSEY_FSA/G272289...
7/7/2020
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TSB/Document ID: N456NAS2
Replacement Service Bulletin Number:
MFR Communication Date: 2020-06-26
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: POWER TRAIN
MFR Component System:
MFR Component Subsystem:
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