NHTSA ID Number: 10177121
Manufacturer Communication Number: TSB 20-2166
TSB/Document Date: 2020-07-08
Summary
Some 2018-2019 Expedition/Navigator vehicles built on or before 8-Apr-2019 equipped with a 3.5L EcoBoost
engine may exhibit a ticking/tapping or rattle type noise from the top front cover area of the engine on initial start-up after a cold soak of 6 hours or more that may last for 2-5 seconds. This may be due to a worn variable cam timing (VCT) unit. To correct the condition, follow the Service Procedure steps to replace the VCT units and update the powertrain control module (PCM) calibration with revised VCT parameters.
Page 1 of 3
202166
TECHNICAL SERVICE BULLETIN
Cold Start Ticking/Tapping Or Rattle Type Noise - Built On Or
Before 8-Apr-2019
04 June
2020
Model:
Ford
2018-2019 Expedition
Lincoln
2018-2019 Navigator
Issue: Some 2018-2019 Expedition/Navigator vehicles built on or before 8-Apr-2019 may exhibit a
ticking/tapping or rattle type noise from the top front cover area of the engine on initial start-up after a cold
soak of 6 hours or more that may last for 2-5 seconds. This may be due to a worn variable cam timing
(VCT) unit. To correct the condition, follow the Service Procedure steps to replace the VCT units and
update the powertrain control module (PCM) calibration with revised VCT parameters.
Action: Follow the Service Procedure steps to correct the condition on vehicles that meet all of the
following criteria:
• 2018-2019 Expedition/Navigator
• Built on or before 8-Apr-2019
• Customer symptom of ticking/tapping or rattle noise from the front cover area after a cold
start
NOTE: Part quantity refers to the number of that service part number required, which may be
different than the number of individual pieces. Service part numbers contain 1 piece unless
otherwise stated. "As Needed" indicates the part is required but the number may vary or is not a
whole number; parts can be billed out as non-whole numbers, including less than 1. "If Needed"
indicates the part is not mandatory.
Parts
Part Number
HL3Z-6256CD
Description
Package Contains 1
Piece, 2 Pieces Required
HL3Z-6C525Package Contains 1
CD
Piece, 2 Pieces Required
Intake VCT Unit
Exhaust VCT Unit
HL3Z-6279-A
Package Contains 1
Piece, 4 Pieces Required
HL3Z9H486-A
Package Contains 6
Pieces, 6 Pieces
Required
Upper Intake Manifold Gaskets
HL3Z-9439-A
Package Contains 3
Pieces, 6 Pieces
Required
Camshaft Cover To Intake Gasket
VCT Unit Bolt
Quantity
2
2
4
1
2
HL3Z-6584-B
-
Left Valve Cover Gasket
1
HL3Z-6584-A
-
Right Valve Cover Gasket
1
https://www.fordservicecontent.com/Ford_Content/vdirsnet/TSB/EU/~WTSB20-2166/US/E... 7/7/2020
Page 2 of 3
W503275S437
Package Contains 4
Pieces, 1 Piece Required
High Pressure Fuel Tube Retaining Bolt
W503280S437
Package Contains 4
Pieces, 1 Piece Required
HL3Z9J323-C
-
W714498S900
Package Contains 4
Pieces, 2 Pieces
Required
AA5Z9E583-A
-
HL3Z-8507-A
-
BR3Z8527-A
-
HL3Z6A340-A
-
XW4Z-6700AA
-
BR3Z6020-A
-
BR3Z6C535-A
-
AA5Z-6714-A
-
TA-357
-
Motorcraft® High Performance Engine RTV
Silicone
As
Needed
ZC-30-A
-
Motorcraft® Gasket Remover
As
Needed
ZC-31-B
-
Motorcraft® Metal Surface Prep Wipes
As
Needed
VC-3-B
-
Motorcraft® Orange Antifreeze/Coolant
Concentrated (All Markets Except Canada)
As
Needed
CVC-3-B2
-
Motorcraft® Orange Antifreeze/Coolant
Concentrated (Canada Only)
As
Needed
VC-13-G
-
Motorcraft® Yellow Antifreeze/Coolant
Concentrated (All Markets Except Canada)
As
Needed
CVC-13-G
-
Motorcraft® Yellow Antifreeze/Coolant
Concentrated (Canada Only)
As
Needed
XO-5W30Q1SP
-
Motorcraft® SAE 5W-30 Premium Synthetic
Blend Motor Oil (All Markets Except Canada)
As
Needed
CXO-5W30LSP6
-
Motorcraft® SAE 5W-30 Super Premium Motor
Oil (Canada Only)
As
Needed
High Pressure Fuel Tube Retaining Bolt
High Pressure Pump to Rail Tube
1
1
1
1
High Pressure Pump Mounting Bolt
High Pressure Pump O-ring
Coolant Pump Gasket
Coolant Pump O-ring
Crankshaft Pulley Shaft Bolt
Front Crankshaft Seal
Front Cover Coolant Pipe Seal
Oil Pump Electrical Connector Seal
1
1
1
1
1
1
1
1
Inspect And Replace As Necessary
BR3Z6C535-A
-
BR3Z6C535-B
-
VCT Oil Control Seal
Spark Plug Tube Seal
If Needed
If Needed
https://www.fordservicecontent.com/Ford_Content/vdirsnet/TSB/EU/~WTSB20-2166/US/E... 7/7/2020
Page 3 of 3
HL3Z-9417-A
-
High Pressure Pump Mounting Plate Seal
If Needed
BL3Z-9374-A
-
High Pressure Pump Mounting Plate O-ring
If Needed
HL3Z-8507-D
-
Thermostat Housing O-ring
If Needed
HL3Z-8527-A
-
Thermostat Housing O-ring
If Needed
HL3Z-8590-A
-
Water Pump Outlet O-ring
If Needed
Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Emissions
Warranty/Service Part Warranty (SPW)/Special Service Part (SSP)/Extended Service Plan (ESP)
coverage. Limits/policies/prior approvals are not altered by a TSB. NVLW/Emissions
Warranty/SPW/SSP/ESP coverage limits are determined by the identified causal part and verified using
the OASIS part coverage tool.
Labor Times
Operation
No.
Description
Time
2018-2019 Expedition: Replace All 4 VCT Units And Reprogram The PCM (Do
Not Use With Any Other Labor Operations)
202166A
10.4
Hrs.
2018-2019 Navigator: Replace All 4 VCT Units And Reprogram The PCM (Do
Not Use With Any Other Labor Operations)
202166B
10.5
Hrs.
Repair/Claim Coding
Causal Part:
6256
Condition Code: 42
Service Procedure
1. Replace all 4 VCT units. Refer to Workshop Manual (WSM), Section 303-01. Do not replace any
additional VCT or engine timing related components not included in the Parts List.
2. Reprogram the PCM using the latest software level of the appropriate Ford scan tool.
NOTE: Advise the customer this vehicle is equipped with an adaptive transmission shift strategy
which allows the vehicle's computer to learn the transmission's unique parameters and improve
shift quality. When the adaptive strategy is reset, the computer will begin a relearning process.
This relearning process may result in firmer than normal upshifts and downshifts for several days.
© 2020 Ford Motor Company
All rights reserved.
NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge,
tools, and equipment to do the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or
provides information that could assist in proper vehicle service. The procedures should not be performed by "do-it-yourselfers". Do
not assume that a condition described affects your car or truck. Contact a Ford or Lincoln dealership to determine whether the
Bulletin applies to your vehicle. Warranty Policy and Extended Service Plan documentation determine Warranty and/or Extended
Service Plan coverage unless stated otherwise in the TSB article. The information in this Technical Service Bulletin (TSB) was
current at the time of printing. Ford Motor Company reserves the right to supersede this information with updates. The most recent
information is available through Ford Motor Company's on-line technical resources.
https://www.fordservicecontent.com/Ford_Content/vdirsnet/TSB/EU/~WTSB20-2166/US/E... 7/7/2020
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TSB/Document ID: TSB 20-2166
Replacement Service Bulletin Number:
MFR Communication Date: 2020-06-05
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: POWER TRAIN
MFR Component System:
MFR Component Subsystem:
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