NHTSA ID Number: 10177031
Manufacturer Communication Number: SB-20-16-004
TSB/Document Date: 2020-07-06
Summary
Certain Model 3 and Model Y vehicles may have a loosened fastener inside the HV battery
assembly, which could cause the HV battery to power down.
Tesla, Inc.
Service Bulletin
SB-20-16-004
June 23, 2020
Replace High Voltage (HV) Battery Due To
Internal Loose Fastener
Classification
Section/Group
Mobile Service
Campaign Bulletin
16 - HV Battery System
Cannot Perform
Model Year
Model
Country/Region
Version
2020
Model 3, Model Y
North America, Europe
All
The model(s) and model year(s) listed are a general approximation of the affected VIN list. Refer to the VIN/Bulletin Tracker or Customer/Vehicle profile to determine
applicability of this bulletin for a particular vehicle.
Campaign Bulletin: This campaign bulletin addresses a known non-safety-related condition and provides recommended technical
diagnosis and repair procedures. Apply this procedure to all vehicles in the affected VIN list.
Condition
Certain Model 3 and Model Y vehicles may have a loosened fastener inside the HV battery assembly, which could
cause the HV battery to power down.
Correction
Replace the HV battery.
Correction Description
Correction
Time
SB-20-16-004 Not Applicable
S012016004
0.0
Replace HV Battery Due To Internal Loose Bolts, Model 3 RWD
S022016004
4.4
Replace HV Battery Due To Internal Loose Bolts, Model 3 Dual Motor
S032016004
4.5
Replace HV Battery Due To Internal Loose Bolts, Model Y
S042016004
4.3
Part Number
Parts Required 1111033-00-E
1093060-00-A
1461657-00-A
1467057-00-C
1461657-00-A
1459652-00-A
1104422-00-M
1104423-00-M
1493172-00-D
Description
Quantity
M3 2R BOLSTER CLIP (Model 3 only)
NUT&WSHR,M8,STL[9],DOUBLE SEMS
BOLT,HF,M14-2.0x120,[109],ZNFL,CMAT
SEAL,PERIMETER,PENTHOUSE,MDL3
BOLT,HF,M14-2.0x120,[109],ZNFL,CMAT
ASY,HV DMY PLUG,HC-STAK 25,2P,600V,90DEG
(Model 3 RWD only)
1
2
2
1
2
1
Use one of the following:
Model 3 North America:
EXT,HVBAT,74KWH,AWD,1PH,M3
Model 3 Europe:
EXT,HVBAT,E3,AWD,3PH,M3
Model Y:
ASY,HVBAT,E3,AWD,1PH,MY
1
1
1
These part numbers were current at the time of publication. Use the revisions listed or later, unless
otherwise specified in the Parts Catalog.
Page 1 of 2
SB-20-16-004
_
Special Tools 1020566-00-F
1020566-99-A
1129166-00-A
1134523-00-A
1140311-00-A
1053600-00-B
1130942-00-B
1132185-00-B
1133843-00-A
1135762-00-A
GSN-TL-000564
1026636-00-A
1140501-00-A
1144879-00-A
1108272-00-B
1076921-00-B
1050448-00-A
1073363-00-A
1453419-00-A
1133787-00-A
1130480-00-A
ASY, Battery Table, Manual Lift
Top Plate, Battery Table, Manual Lift
Hoist, H-Frame
Kit, Alignment Rods, Battery
Lever Lock, HV Connector
Drive Unit Pressure Test Fixture
Adapter, Coolant Reservoir Pressure Test
Kit, Coolant Leak Test Adapters
Kit, Coolant Drain & Fill Adapters
Kit, Svc Plug, Cooling Hose
Kit, Battery Coolant Drain and Fill
Pack Enclosure Leak Tester, HV Battery
Pack Kit, Enclosure, Leak Test, HV Battery, Complete
Kit, Encl Leak Test Adapters, HV Battery
Cap, Logic Conn, Inv, 3DU
Insulation Multimeter, Fluke 1507
Refiller, Cooling System
Gantry, Adjustable, Aluminum
Adapter, Lift Pad, Model 3
Key, Seat Belt Release, Model 3
Test Probes, Slim, Fluke TP38
Shop Supplies Shop towels
HV insulating gloves and leather outer gloves
Isopropyl alcohol (IPA) wipes
Penetrox A13 compound (1019168-00-A) (Model Y only)
Procedure
Replace the HV battery:
Refer to Service Manual procedure 16010202; Dual Motor Model 3, Model Y
Refer to Service Manual procedure 16010102; RWD Model 3
Page 2 of 2
SB-20-16-004
For feedback on the accuracy of this document, email ServiceBulletinFeedback@tesla.com
- High density negative paste, improves performance and...
- Enhanced life alloy or Silver Calcium stamped alloy...
- Calcium lead positive grid, maximizes conductivity and...
- Robust envelope separator with puncture resistant back...
- Vent cap design that resists acid leakage
- High density negative paste, improves performance and...
- Enhanced life alloy or Silver Calcium stamped alloy...
- Calcium Lead positive grid, maximizes conductivity and...
- Robust Envelope Separator with puncture-resistant back...
- Vent cap design that resists acid leakage
Last update on 2026-05-30 / Affiliate links / Images from Amazon Product Advertising API
If the PDF is very large, it may not load in the preview below.
Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.
If the TSB PDF does not show, download or view it on the NHTSA Website.
Click on the (+) Plus Sign
Then Click on Associated Document(s)
Search NHTSA Database for Recalls
Search NHTSA Database for Vehicle Investigations
View Latest Vehicle Investigations
Search NHTSA Database for Vehicle Complaints
View Latest Vehicle Complaints
TSB/Document ID: SB-20-16-004
Replacement Service Bulletin Number:
MFR Communication Date: 2020-06-23
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
- 【OE-Level Full System Diagnostics-Lifetime F*REE Software Updates】The VDIAGTOOL D200 OBD2 Scanner for cars is a all system bidirectional scan tool that enjoy lifetime f*ree software updates, delivers complete system coverage. reading/clearing codes across engine, transmission, ABS, SAS, EPB, TPMS plus full access to body, chassis, powertrain and all control modules. This D200 Bidirectional car scanner works with most 1996+ OBD2 gasoline and hybrid
cars and light trucks. It does NOT support pure electric and heavy-duty trucks. PLEASE CHECK COMPATIBILITY BEFORE ORDERING or Contact us with VIN to confirm compatibility. - 【Supports OBD2 Full Functions-ZERO Subscription Fees】D200 Bidirectional OBD2 Scanner is a upgarde of universal car code reader. It supports OBD2 full functions to help you turn off the annoying instrument fault indicator, such as read/clear codes, O2 sensor test, I/M readiness, on-board monitor test, datastream, freeze frame, E-VAP system test, and retrieve vehicle information. This professional obd2 scanner diagnostic tool can full access to diagnostics, reset tools and maintenance features with a single payment. NOTE: The fault code can only be cleared after the vehicle's malfunction has been repaired; please ensure the vehicle issue is fixed before clearing the code.
- 【D200 Hidden 2 Advantages: 1. $169 Expandable 49+ Advanced Resets. 2. $199 Get J2534 P*a*s*s-Thru Programming】Your core car diagnostics and 26 reset remain lifetime f*ree for everyday maintenance. When you need deeper repair capability, upgrade with 3-year access for $169 in Store on VDIAGTOOL App, gaining 49+ advanced resets. D200 configured with J2534 hardware, upgrade only when you need without replacing the entire device. You also can Lifetime Unlock for $199 in Store one-time, perform module programming, software re~flashing and ECU data updates directly. Supports 17+ major brands, including for BMW, for Audi, for GM, for Ford and more. Note:D200 does‘t provide any OE software.
- 【Full Bidirectional Control / Active Tests】The D200 car scanner diagnostic tool is a true bidirectional scan tool that lets you send commands directly to the vehicle’s ECU for active tests. Quickly test fuel pumps, relays, solenoids, injectors, cooling fans, windows, sunroofs and more to verify operation instantly. Get dealership-level diagnostic control at a fraction of the cost (ofter $100-200$ per diagnostic visit), reduce guessworkand confirm repairs faster, avoid unnecessary parts replacement, towing fees and wait times.
- 【26 F*ree Essential Reset & Relearn Functions – Everyday Maintenance Made Easy】Handle common maintenance and repair jobs without visiting the shop. The D200 code readers & scan tools includes 26 f*ree high-demand reset functions, including Oil Reset, EPB Service, SAS Calibration, ABS Brake Bleeding, Throttle Relearn, Injector Coding, Headlight Adjustment, Tire Size Reset and more. Perfect for home car owners, mechanics and DIYers – just plug and diagnose anytime, anywhere! Note: Service functions vary by vehicle model—please confirm compatibility.
- 【A MUST-HAVE TOOL FOR DIYERS】 - VDIAGTOOL VD10 car code reader is an incredibly useful obd scanner for each car owner or hobbyist, even for those with little to no experience when it comes to vehicle mechanics! Similar to a fixd car diagnostic tool, using this car diagnostic scanner is extremely easy. All you have to do is attach it to your car OBDII port and you can diagnose car problems in seconds! Read Codes (DTCs); Clear Codes; Live Data; View Freeze Frame; I/M Readiness; Vehicle Information.
- 【KEEP ENGINE IN GOOD STATUS】 - VDIAGTOOL check engine code reader brings a fast access to scan, read the car fault code, show its definition on the screen instantly, troubleshooting to find the root causes of problems, erase the engine fault code and turn off the MIL (Malfunction Indicator Light). Similar to a fixd car diagnostic tool, this car code reader helps ensure your engine stays in top condition.
- 【READ/CLEAR CODES & DTC LOOKUP】- No search online & saving your time, this vehicle car code reader retrieves generic (P0, P2, P3, and U0), manufacturer specific (P1, P3, and U1) codes, pending codes and displays DTC definitions based on the built-in database(more than 3000 codes) on the TFT screen, find out the root causes and clear the codes after fixed.
- 【LIVE DATA & RETRIEVE FREEZE FRAME】 - This diagnostic scan tool for accurate diagnosis enables you to retrieve data from vehicle sensors, such as Engine RPM, Intake air temperature, Short/Long term fuel, Misfire data and etc. The freeze frame is stored in the PCM together with the diagnostic trouble code (DTC) related to the fault. Comparable to a fixd car diagnostic tool, the VD10 car code reader car scanner can be a valuable & practical diagnostic aid and also greatly help when diagnosing intermittent problems.
- 【I/M READINESS for THE S-nn-0-g CHECK】- OBDII vehicle may not pass the annual inspection unless the required monitors since reset are complete. So you should at least read the readiness monitors and make sure they are ready. This car obd2 scanner diagnostic tool is equipped with I/M readiness function to check the operations of the e-m-issi0n system on OBD2 compliant vehicles, run I/M monitor readiness test, checking if the pass vehicle s-m-0-g inspection.
- 【Professional Diagnostics】 The VD80 BT Lite bidirectional obd2 scanner is a professional OBD2 scanner diagnostic tool, delivering vehicle diagnostics right in your own garage. It supports 4,000+ active diagnostic tests, 28+ maintenance service functions, ECU coding, PMI calibration, brake service reset, and OEM-grade full-system vehicle scanning—perfect for DIYers and pros looking for powerful automotive tools. The available function tests vary by model—please to confirm compatibility.
- 【ADVANCED ECU CODE, CUSTOMIZE OE-SETTINGS】As a complete car code reader and reset tool, the VD80 BT Lite bidirectional obd2 scanner supports ECU coding for VW, for Audi, for BMW, for Benz, for Mitsubishi and more. PMI function for Ford/for Lincoln/for Mazda, supports copy data into new module. Step-by-step Guided Diagnostics makes complex jobs easier—making this one of the most reliable code readers & scan tools on the market.
- 【100000+ Vehicles Compatibility – CAN FD/DOIP】 VD80 BT Lite Auto Scanner Compatible with 100,000+ vehicles worldwide, this bidirectiona car scanner works with all OBD2-compliant vehicles manufactured after 1996, covering more than 100 brands worldwide. It also supports CAN FD, DOIP and FCA Secure Gateway protocols, boost 2X faster data transfer, covers 99% of U.S., EU and Asian cars. With 22 languages and 2 years of f*ree updates—future-proofing your car reader diagnostic for all cars.
- 【28+ Maintenance Services & Calibration Functions】VD80 BT Lite scanner for car Supports 28 maintenance services, including resetting oil and service lights after routine maintenance, registering new batteries for proper system operation, and clear clogged filters and restore performance. Additionally, it calibrates TPMS sensors after tire rotations, resets brake systems after pad replacements, relearns steering angle sensors after alignments, and more. These functions help your vehicle quickly and accurately return to peak performance—without the costly dealer visits.
- 【True Bidirectional Control – Diagnose with Confidence】Standing out with full-system coverage and extensive active test capabilities, the VD80 BT Lite bidirectional scan tool retrieves data from electronic control units and performs a wide range of active tests. You can real-time control over modules like fuel pumps, windows, A/C clutches, and relays. Perform 100+ advanced functions including throttle adaptation, injector coding, VIN write, idle relearn, and ABS bleed—helping you fix it right the first time with this all-in-one car diagnostic scanner.
Last update on 2026-06-23 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.