3 Air suspension malfunction warning in the instrument cluster, DTC U013200 stored in the gateway
control module
43 20 42 2059364/2 June 25, 2020. Supersedes Technical Service Bulletin Group 43 number 20-35 dated April
28, 2020 for reasons listed below.
Model(s)

Year

VIN Range

Vehicle-Specific Equipment

Q5

2018 - 2021

All

Adaptive suspension

Q7

2017 - 2021

All

Adaptive suspension

Condition
REVISION HISTORY
Revision

Date

Purpose

2

-

Revised Service (Add software table)

1

04/28/2020

Initial publication

Customer states:
 Air suspension malfunction warning in the instrument cluster (Symbol for air spring).
Workshop findings:
The following DTC is stored in the gateway control module, J533 (address word 0019):
 DTC U013200 (adaptive suspension control unit, no communication).

Technical Background
Not applicable.

Production Solution
Not applicable.

Service
SVM Update Instructions
1. Follow all instructions in TSB 2011732: 00 Software Version Management (SVM), operating instructions.

Page 1 of 3
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

2. Update the suspension control module, J775 (address word 0074) using the action code below:

Model

Q5

Old Software
Part Number

Old
Software
Version

New Software
Part Number

New Software
Version

80A907777C

1251 H37

80A907777C

1253 H37

80A907777D

1214 H37

80A907777D

1215 H37

1214 H35
Q7

4M0907777B

1213 H34

4M0907777B

4M0907777E

1244 H37

4M0907777E

0104 H10

SVM Code
Input

1215 H37

74A005

1245 H37
0105 H10

Warranty
Claim Type:

 110 up to 48 Months/50,000 Miles.
 G10 for CPO Covered Vehicles – Verify Owner.
 If the vehicle is outside any warranty, this Technical Service Bulletin is informational
only.

Service Number:

4316

Damage Code:

0039

Labor Operations:

Software Update (Includes checking for DTCs)

0151 0000

Time stated on
the diagnostic
protocol (Max
60 TU)

Diagnostic Time:

GFF

No allowance

0 TU

Road test prior to the service procedure

0121 0002

10 TU

Road test after the service procedure

0121 0004

10 TU

Claim Comment:

As per TSB #2059364/2

All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.

Page 2 of 3
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Additional Information
The following Technical Service Bulletin(s) will be necessary to complete this procedure:
 TSB 2011732, 00 Software Version Management (SVM), operating instructions.
All part and service references provided in this TSB (2059364) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the
Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2020 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Page 3 of 3
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.