43 Dynamic Ride Control (DRC): assessment of leaks
43 20 40 2059842/1 June 18, 2020.
Model(s)

Year

VIN Range

Vehicle-Specific Equipment

RS6, RS7,

2013 - 2021

All

Dynamic Ride Control

RS5, RS5,
Cabriolet

2013 - 2017

All

Dynamic Ride Control

RS4

2013 – 2015,
2017 -2021

All

Dynamic Ride Control

Condition
Customer states:
 Noises from the suspension.
 There is an oil film on the shock absorbers.
Note:
This information is specifically for the shock absorber of the Dynamic Ride Control (DRC) system PR Code 2MC.

Technical Background
Not applicable.

Production Solution
Not applicable.

Page 1 of 4
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Service
1.

An oil film running down a shock absorber
indicates that it leaks. The shock absorber
must only be replaced if this leak can be
clearly assigned to it, as shown in the picture.
(Figure 1)

Figure 1. DRC shock absorber with clear oil loss.
2.

A minor oil film and a resulting dirt build-up are
no indication of a leak. They result from oil
residues during the installation or caused by
"sweating" of the shock absorber.
There is no restriction in the function of the
shock absorber. Tests with such components
show that the shock absorbers are in perfect
working order.
Do not replace any component.
The following illustrations show examples of
non-leaking or "sweating" shock absorbers
(Figure 2 - 4).

Page 2 of 4
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Figure 2, 3, and 4. Oil marks/residues in the wheel
housing/shock absorber.

Warranty
Claim Type:

 110 up to 48 Months/50,000 Miles.
 If the vehicle is outside any warranty, this Technical Service Bulletin is informational
only.

Service Number:

4090/4293

Damage Code:

0050

Labor Operations:

Replace shock absorber front

4090 5550
Or
4090 1950

Replace shock absorbers front

4090 5650
Or
4090 2050

See SRT with
associated
operations
See SRT with
associated
operations

Replace shock absorber rear

4293 5550

See SRT with
associated
operations

Replace shock absorbers rear

4293 5650

See SRT with
associated
operations

Page 3 of 4
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Diagnostic Time:

Claim Comment:

GFF

0150 0000

Time stated on
the diagnostic
protocol

Road test prior to the service procedure

0121 0002

10 TU

Road test after the service procedure

0121 0004

10 TU

As per TSB #2059842/1

All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.

Required Parts and Tools
Always check with your Parts Department and/or ETKA for the latest information and parts bulletins.
Part Number

Part Description

Quantity

See ETKA

Fasteners, Bolts, Nuts, and Screws as needed per the
Repair Manual

See ETKA/ELSA

See ETKA

Shock absorber front

01 or 02

See ETKA

Shock absorber rear

01 or 02

Additional Information
All part and service references provided in this TSB (2059842) are subject to change and/or removal.
©2020 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Page 4 of 4
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.