NHTSA ID Number: 10176687
Manufacturer Communication Number: A3920322051558_3
TSB/Document Date: 2020-07-07
Summary
This bulletin contains repair instructions for when the message "four-wheel drive malfunction" shows up sporadically in the instrument cluster with DTC C05ED00.
39 Four-wheel drive malfunction message, DTC C05ED00 stored in the all-wheel drive control module
39 20 32 2051558/3 June 17, 2020. Supersedes Technical Service Bulletin Group 39 number 20-27 dated March
20, 2020 for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
A4, A4
allroad
2017 – 2018
All
Quattro Ultra
A5, A5
Cabriolet.
A5
Sportback,
and Q5
2018
All
Quattro Ultra
Condition
REVISION HISTORY
Revision
Date
Purpose
3
-
Revised Technical Background (Updated information and added photo)
Revised Service (Replacing shift fork inside differential)
Revised Warranty (Labor operations changed to include the new repair)
Revised Required Parts and Tools (Updated tools table)
2
03/20/2020
Revised Warranty (Updated Labor Operations)
1
06/15/2018
Initial publication
Customer states:
The message "four-wheel drive malfunction" is sporadically shown in the instrument cluster.
Workshop findings:
The following DTC is logged in the all-wheel drive control module, J492 (address word 0022):
DTC C05ED00 (4WD/AWD Clutch "B" Stuck Engaged) with symptom code 29725.
Page 1 of 17
© 2020 Audi
of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi
of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Technical Background
Quattro Ultra shift fork inside the rear differential is
worn/faulty (Figure 1).
Figure 1. Worn/faulty shift fork.
Production Solution
Improved material in production
Service
Proceed as follows:
Complete the ODIS test plan for the DTC C05ED00 (4WD/AWD Clutch "B" Stuck Engaged) completely
according to Guided Fault Finding to rule out other reasons for the restricted function and to avoid an
unnecessary parts replacement:
If the result of the test plan leads to a repair, follow the Guided Fault Finding repair advice and this TSB does
not apply.
If the result of the test plan finds no defect, perform a short test drive. If the same DTC returns after the test
drive with the same symptom, the shift fork inside the rear differential is at fault and must be replaced.
Perform the repair as follows. Do not replace the complete differential.
1.
Drain the oil of the rear differential according to the repair manual.
2.
Remove the rear differential per the repair manual.
Page 2 of 17
© 2020 Audi
of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi
of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Tip: Although there are instructions available in the Elsa repair manual to perform this repair, the tools
utilized in Elsa have never been required tools. Our records indicate that few dealers have procured them as a
result. The repair shown in this TSB uses tools that are minimum required tools and one tool that will be auto
shipped to Audi
dealers shortly. If you are missing a tool for this repair, please order it and continue with the
repair.
At the time of publishing this TSB, we have enough tools in stock to handle these repairs/orders. If the web site
shows no availability of a tool that you require, please call SBS directly at 1-800-892-9650 as they may have
stock that is not showing on the site.
3.
Place the differential on a workbench and remove the All-Wheel Drive Clutch Actuator 2 -V623- according
to the repair manual.
4.
Loosen the case bolts -1 to 9- and separate the
housing halves saving the bolts as they will be
reused for reassembly (Figure 2). Use care to
not damage the sealing surfaces.
Figure 2. Case bolts.
Page 3 of 17
© 2020 Audi
of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi
of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
5.
Mount the side carrier
as shown below (Figure
3) to the VAS6095 using T40206, T40206/1A,
one long slotted arm from the VAS6095, 3350/2
(Figure 4 and Figure 5), three M10 flat washers
2mm thick each (Figure 5), one M10 x 1.5 x70
bolt (Figure 4 and Figure 5), and one M12 x 1.5
x 38 bolt (Figure 4).
Figure 3. Mounted side carrier
.
Page 4 of 17
© 2020 Audi
of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi
of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Figure 4. Mounting detail.
5a.
Figure 5. Mounting.
The passenger side differential mount attaches to the T40206/1A at hole #6 and the long slotted arm of the
VAS6095 attaches to threaded hole 5A using one of the M12 x 1.75 x 40 bolts from the VAS6095
engine/transmission stand (Figure 7). Alternately the long slotted arm of the VAS6095 can attach to
threaded hole 5B with any M12 bolt and a nut (bolt must be 50mm or longer).
Page 5 of 17
© 2020 Audi
of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi
of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Figure 6. Mounting.
6.
Figure 7. Mounting.
Pull out the gear carrier
(Figure 8, position 3)
using the VAS 251001 with VAS 251 001/2
(Figure 8, position 1) and thrust piece 30 – 555
(Figure 8, position 2).
Alternate puller tool T10040 with T10040/2. This
tool is harder to get jaws in the access holes but
it will work.
Alternate thrust pieces can also be used and a
test repair was performed not using a thrust
piece. If no thrust piece is used you may
damage the end of the puller or the shaft if too
much force is applied.
Figure 8. Puller arrangement.
Page 6 of 17
© 2020 Audi
of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi
of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
7.
Remove the gear carrier
(Figure 9, position1
and Figure 10). During this step, guide the shift
fork out of the clutch module (engagement
collar), then remove the shim (Figure 9, position
2).
Figure 9. Gear carrier
and shim removal.
Figure 10. Gear carrier
removal.
Page 7 of 17
© 2020 Audi
of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi
of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
8.
Remove the springs (Figure 11, position 1).
Remove the roller sleeves (Figure 11, position
2).
Figure 11. Shift fork assembly.
9.
Install an M8 flange nut (Figure 12, position 3)
onto the T10172/9 (Figure 12, position 4).
Tension the gear carrier
in the vise as shown
(Figure 12, position 1) using the plastic or brass
soft jaws (Figure 12, 2). You may need a 2 nd
technician to assist you in holding the carrier
.
Position the sleeve provided in the repair kit Part
# 0B0 598 082 (Figure 12, position 6) between
the shift fork (Figure 12, position 8).
Press out the bearing pin (Figure 12, position 5)
until the thrust piece stops (Figure 12, position
4).
Figure 12. Pin removal.
The bearing pin (Figure 12, position 5) remains
in the shift fork (Figure 12, position 8) together
with the sleeve (Figure 12, position 6).
Repeat the procedure on the other side.
Page 8 of 17
© 2020 Audi
of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi
of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
10.
Insert the pins (Figure 13, position 1) into the
holes of the gear carrier
.
The pins have to be easy to move in and out of
the holes
Figure 13. Pin checking.
11.
Insert the new shift fork from the repair kit
(Figure 14, position 2) into the gear carrier
, and
in doing so pay attention to the right installation
position.
Flap the latch (Figure 14, position 1) outward for
installation.
Insert the shift fork (Figure 14, position 2) into
the recess of the gear carrier
-arrow-.
Partially insert the new pins provided in the
repair kit (Figure 14, position 3), to secure the
shift fork for the next step (Figure 14, position
2).
Figure 14. Installing a new shift fork.
Page 9 of 17
© 2020 Audi
of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi
of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
12.
Pressing in the bearing pin with a vise using the
plastic or brass soft jaws:
Tension the gear carrier
(Figure 15, position
2) and pin -5- as shown into the vise (Figure
15, position 4).
Push in the pin (Figure 15, position 5) so far
that it is flush with the inner side of the shift
fork (Figure 15, position 1).
Repeat the procedure on the other side.
Check if the shift fork (Figure 15, position 1)
can be swiveled with ease.
Figure 15. Pressing a pin with a vise.
12a Alternately, we realize not all shop vises will
.
accept the procedure above. If your vise works
you can proceed to step #13.
As a workable option, the minimum required tool
582277 Stud Remover can be used in place of a
vise with T10172/9 with an M8 flange nut
threaded on the T10172/9 (Figure 16).
Figure 16. Stud remover 582277.
Page 10 of 17
© 2020 Audi
of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi
of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
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TSB/Document ID: A3920322051558_3
Replacement Service Bulletin Number:
MFR Communication Date: 2020-06-17
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
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