Campaign No. 2020040019, May 2020

TO:

ALL MERCEDES-BENZ CENTERS

SUBJECT:

Model 907 (Sprinter), Model Year 2019
Auto-P Function

Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz and Freightliner vans, has
determined that the operator's manual in certain Sprinter vehicles from platform 907 (VS30) with
automatic transmission does not correctly specify certain conditions under which the automatic
parking function ("Auto-P") operates. The Operator's Manual describes certain functions which
would automatically engage the park position “P” if (1) the driver opens the seat belt buckle or (2)
the driver leaves the seat when the vehicle is stationary or driving at very low speed. However,
this functionality is not available in the affected Sprinter vehicles. Should a customer rely on the
Auto-P function as described in the Operator's Manual, the possibility of vehicle rollaway or
movement cannot be ruled out which could increase the risk of a crash. An authorized MercedesBenz or Freightliner Sprinter dealer will add a supplementary booklet with a correct description of
the Auto-P function to the Operator’s Manual, which is already in the vehicle. The supplementary
booklet is also available on-line at www.mbvans.com/sprinter/owners-resources/owner-manuals
and https://www.freightlinersprinterusa.com/freightliner/owners-resources/owner-manuals.

Prior to performing this Recall Campaign:
• Please check VMI to determine if the vehicle is involved in the Campaign and if it has been
previously repaired.
• Please review the entire Recall Campaign bulletin and follow the repair procedure exactly as
described.
Please note that Recall Campaigns do not expire and may also be performed on a vehicle with
a vehicle status indicator.
Approximately 52,714 vehicles are involved.
Order No. V-RC-2020040019
This bulletin has been created and maintained in accordance with MBUSA-SLP
S423QH001, Document and Data Control, and MBUSA-SLP S424HH001, Control of Quality
Records.
V-RC-2019050017

Operation no. of the operation texts or standard texts and flat rates
Op. No.

02 1813
g
1

Operation text
Operations: Subsequently attach supplement for
operator's manual

Time
0.1h

Acc. no.
58 917 62 7

Check
Check, whether the vehicle is
affected by the measure.

SM00.00-D-0046-01AAA
Affected vehicles: Subsequently
supply supplement for operator's
manual (code: VS3BAUTOP, acc.
no.: 58 917 62)
Model 907.1## 1# as of 000338 up
to 079153
Model 907.1## 2# as of 001443 up
to 056971
Model 907.2## 1# as of 000916 up
to 056883
Model 907.2## 2# as of 009182 up
to 056884
Model 907.6## 1# as of 000111 up
to 204270
Model 907.6## 2# as of 000545 up
to 135276
Model 907.7## 1# as of 000156 up
to 204299
Model 907.7## 2# as of 005171 up
to 079796
Model 910.0## 1# as of 000650 up
to 056586
Model 910.0## 2# as of 001366 up
to 051009
Model 910.1## 1# as of 000428 up
to 056394
Model 910.1## 2# as of 002268 up
to 055889
Model 910.6## 1# as of 000764 up
to 133756
Model 910.6## 2# as of 000797 up
to 133515
i
Only the entry in the "Extended
VEGA Application" (EVA) system
in the "Current" tab is decisive for
authorized Mercedes-Benz service
partners. An additional test of the
affected vehicles in the workshop
information system (WIS) or
vehicle list is thereby not
necessary.

V-RC-2020040019

1

2

Attach supplement
Attach supplement to operator's
manual.

Parts ordering note
Part no.
A 907 584 68 07
A 907 584 69 07

2

i
The supplement must be affixed to
the operator's manual (e.g. by
using a stapler (tacker) printed).
The supplement must not only be
attached to the operator's manual.
It is not necessary to present the
vehicle. It is sufficient if the
customer submits the operator's
manual.

Designation
Supplement (Multilingual, without code ZX9) (Mercedes-Benz vehicles)
Supplement (English (US), with code ZX9) (Freightliner vehicles)

V-RC-2020040019

Quantity
1
1