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NHTSA ID Number: 10176413

Manufacturer Communication Number: A1720022059741_1

TSB/Document Date: 2020-07-07


Summary

This bulletin contains a software update that corrects an oil level warning message with DTC P15A500 or DTC P15A500.


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TSB/Document ID: A1720022059741_1

Replacement Service Bulletin Number:

MFR Communication Date: 2020-06-05

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ELECTRICAL SYSTEM:SOFTWARE

MFR Component System:

MFR Component Subsystem:


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17 Oil level sensor warning is shown in the driver information system (DIS)
17 20 02 2059741/1 June 5, 2020.
Model(s)

Year

VIN Range

Vehicle-Specific Equipment

Q5

2018

All

2.0TFSI

Condition
Customer states:
 The oil level warning appears in the driver information system (DIS).
Workshop findings:
One of the following DTCs may be stored in the engine control module (ECM), J623 (address word 0001):
 DTC P15A500 (oil level measurement implausible signal static) with symptom code 30959.
Or
 DTC P15A500 (oil level measurement implausible signal sporadic) with symptom code 30959.
 The oil level when measured is correct.

Technical Background
When filling or adding engine oil with the ignition switched-off, the new oil level is incorrectly detected by the
engine control module.

Production Solution
New software in the ECM, J623 (address word 0001) addressed the condition.

Service
SVM Update Instructions
1. Follow all instructions in TSB 2011732: 00 Software Version Management (SVM), operating instructions.
2. Update the ECM, J623 (address word 0001) using the SVM action code as listed in the table below, if
necessary:

Page 1 of 3
© 2020 AudieBay logo of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of AudieBay logo of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Model

Engine

Q5 2.0TFSI

DAYB

Old Software
Part Number

80A906259A

Old
Software
Version
0003 or
below

New Software
Part Number

New Software
Version

(or higher)

(or higher)

80A906259A

SVM Code
Input

0004

01A209

Warranty
Claim Type:

 110 up to 48 Months/50,000 Miles.
 1E1 up to 8 Years/80,000 Miles.
 G10 for CPO Covered Vehicles – Verify Owner.
 If vehicle is outside any warranty, this Technical Service Bulletin is informational only.

Service Number:

2470

Damage Code:

0039

Labor Operations: Software Update (Includes checking for DTCs)

0151 0000

Time stated on
the diagnostic
protocol (Max
50 TU)

GFF

No allowance

0 TU

Road test prior to the service procedure

No allowance

0 TU

Diagnostic Time:

Road test after the service procedure

No allowance

0 TU

Claim Comment:

As per TSB #2059741/1

All warranty claims submitted for payment must be in accordance with the AudieBay logo Warranty Policies and Procedures
Manual. Claims are subject to review or audit by AudieBay logo Warranty.

Additional Information
The following Technical Service Bulletin(s) will be necessary to complete this procedure:
 TSB 2011732, 00 Software Version Management (SVM), operating instructions.
All part and service references provided in this TSB (2059741) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the
Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.

Page 2 of 3
© 2020 AudieBay logo of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of AudieBay logo of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

©2020 AudieBay logo of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of AudieBay logo of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Page 3 of 3
© 2020 AudieBay logo of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of AudieBay logo of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

1


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