NHTSA ID Number: 10176367
Manufacturer Communication Number: B270220
TSB/Document Date: 2020-06-15
Summary
JERKING OR SHUDDERING FROM THE DRIVELINE (XDRIVE TRANSFER CASE ATX13-X): There is a jerking or shuddering during either or both of the following: Cornering or accelerating from low speeds Driving with low to medium loads There are no warning lights or Check Control messages. CAUSE Unevenly worn or incorrect fitment tires are installed on the vehicle or the factory-filled transfer case oil does not meet BMW
specifications.
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TSB/Document ID: B270220
Replacement Service Bulletin Number:
MFR Communication Date: 2020-05-01
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: LANE DEPARTURE
MFR Component System:
MFR Component Subsystem:
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6/1/2020
27 02 20_JERKING OR SHUDDERING FROM THE DRIVELINE (XDRIVE TRANSFER CASE ATX13-X)
SIB 27 02 20
JERKING OR SHUDDERING FROM THE DRIVELINE (XDRIVE
TRANSFER CASE ATX13-X)
2020-05-20
MODEL
F90 (M5 Sedan)
F91 (M8 Convertible)
F92 (M8 Coupe)
F96 (X6 M Sports
Activity Coupe)
G02 (X4 Sports
Activity Coupe)
F97 (X3 M Sports
Activity Vehicle)
G05 (X5 Sports
Activity Vehicle)
G14 (8 Series
Convertible)
F98 (X4 M Sports
Activity Coupe)
G06 (X6 Sports
Activity Coupe)
G12 (7 Series Sedan)
G20 (3 Series Sedan)
G30 (5 Series Sedan)
G15 (8 Series Coupe)
F95 (X5 M Sports
Activity Vehicle)
G01 (X3 Sports Activity
Vehicle)
G07 (X7 Sports Activity
Vehicle)
G16 (8 Series Gran
Coupe)
G32 (640i xDrive Gran
Turismo)
SITUATION
There is a jerking or shuddering during either or both of the following:
Cornering or accelerating from low speeds
Driving with low to medium loads
There are no warning lights or Check Control messages.
CAUSE
Unevenly worn or incorrect fitment tires are installed on the vehicle, or the factory-filled transfer case oil
does not meet BMW specifications.
PROCEDURE
Prerequisite vehicle tire inspection1. Check the tires:
- Check the size and brand for correct fitment to the vehicle (e.g., tire placard on driver’s B-pillar for
factory-fitted tire sizes)
- One or more tires with extreme tire wear will keep the xDrive engaged
- If tires are brand new (just replaced), the issue could have happened with old tires
- If the vehicle was equipped with staggered sizes, check to make sure they are not mismatched to axle
(front are
now on rear)
If no tire issues were found, or the SITUATION still exists after the tire issues are corrected2. Check for and diagnose any faults in the powertrain control units.
3. Diagnose the transfer case:
- It is no longer necessary (or approved) to unplug the transfer case (VTG) module on the models listed
in this SIB
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to diagnose a transfer case related concern
- The VTG can be disconnected through ISTA (G20 will not be available until June, 2020)
- Follow path Vehicle Management/Troubleshooting/Function structure/Drive/Transfer box/[!] Current
fault
patterns/Temporary deactivation of all-wheel-drive system
- Follow the instructions in the test plan and test drive the vehicle with the transfer case clutch
deactivated to further
diagnose the related complaint
NOTE: There will be a warning in the control display for the xDrive system that for
this procedure is to be ignored. Cycling the ignition will re-activate the VTG.
4. If the complaint was eliminated with the transfer case disconnected:
- Change the oil in the transfer case. Follow Repair Instruction 27 00 270 Oil change in transfer box
including
used oil disposal
- If the repair instruction is not listed for a specified vehicle in ISTA follow this repair procedure
- Connect the vehicle to ISTA. Follow path Service functions/Drive/Transfer box VTG/Oil change and
follow the
steps in the test plan.
- Remove the transmission cross-member following Repair Instruction 22 32 050 Replacing the cross
member
for the transmission bearing (included in 27 00 270/770)
Open the oil filler plug (1).
Extract the transmission oil from the transfer
case (VTG) using special tool 0 493 337 (00 2
080) and special tool 2 457 963.
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Top up transmission oil up to the lower edge
of the opening for the oil filler plug using
special tool 0 493 337 (00 2 080). Use DTF-1
P/N 83 22 2 409 710 (@.7 liter)
Replace the oil filler plug (1).
P/N 33 11 7 525 064
Tighten the oil filler plug to 60 Nm.
- Reinstall the transmission cross-member following Repair Instruction 22 32 050
Replacing the cross member for the transmission bearing
5. Re-calibrate the VTG using ISTA path: Service functions/Drive/Transfer box VTG/Transfer box (VTG):
Calibration
- The new transfer case oil will still need to fully saturate the clutch plates inside the transfer
case (up to
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27 02 20_JERKING OR SHUDDERING FROM THE DRIVELINE (XDRIVE TRANSFER CASE ATX13-X)
125 miles). The shuddering should diminish during this run-in period before completely
smoothing out.
PARTS INFORMATION
Obtain and confirm the part numbers for your specific vehicle by entering the chassis number in either ETK
or AIR which takes into account specific equipment and/or options.
Part Number
83 22 2 409 710
33 11 7 525 064
Description
DTF-1 Transfer case oil (1000ml/1 liter)
Screw plug with O-ring (M22x1,5-ZNS3)
Quantity
Sublet as needded
1
Refer to the ETK and the applicable repair instructions for one-time use fasteners and/or component
information regarding additional or replacement screws, gaskets, and seals that need to be installed and
claimed.
WARRANTY INFORMATION
Procedure Steps 2 to 5 are covered under the terms of the BMW New Vehicle Limited Warranty for
Passenger Cars and Light Trucks.
Defect Code:
2710003800
Labor Operation
Description
Performing vehicle test (with vehicle diagnosis system –
checking faults) (Main work)
00 00 006
Transfer box, complete jerking
Labor Allowance
Refer to AIR
Or:
00 00 556
Performing vehicle test (with vehicle diagnosis system –
checking faults) (Plus work)
Refer to AIR
Connect an approved battery charger/power supply (indicated
in AIR as Charging battery)
Refer to AIR
Disconnecting the transfer case (VTG) with ISTA and testdriving vehicle for diagnosis.
6 FRU
Oil change in transfer box
Refer to AIR
Recalibrating the VTG after oil change
4 FRU
And:
61 21 528
And:
27 00 000
And:
27 00 770
And:
27 00 000
And, additionally for the:
e-Vehicles
Labor
Operation
Description
Labor Allowance
61 25 910
Recharging high-voltage battery unit (to high voltage
charging socket)
Refer to AIR
If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556 instead of
00 00 006.
Note: Claim work time labor operation code 27 00 000 only one time for a total of 10 FRU.
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Work time labor operation code 27 00 000 is not considered a Main labor operation. Also, since the work
time FRU allowance to be claimed is specified, a separate punch time is not required. However; it still
requires an explanation on the repair order and in the claim comments section.
And, as needed:
Sublet – Bulk Materials (RO and Claim Comments Required)
Sublet
Code 4
See the sublet
reimbursement
calculations below
Reimbursement for the repair-related bulk materials (Do not
use the BMW part number for claim submission)
Sublet reimbursement calculation for claiming the applicable repair-related bulk materials (BMW part
number) is at the dealer net price amount for the quantity used plus your center’s handling.
Enter this material cost in sublet and itemize the amount on the repair order and in claim comment section.
Copyright ©2020 BMW of North America, Inc.
5/5
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