NHTSA ID Number: 10176281
Manufacturer Communication Number: T-SB-0044-20
TSB/Document Date: 2020-06-15
Summary
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0055-19. Service Bulletin No T-SB-0055-19 is obsolete and any printed versions should be discarded. The procedure in this Service Bulletin is a full reformat of the multimedia system. Failure to follow the procedure exactly as written may cause damage to the head unit. This reformatting changes the system from a Phase 2 to a Phase 3 system, which includes Apple CarPlay® and Amazon Alexa?. The reformat requires all linked files and folders extracted from the zip file to be placed onto the root directory of the USB flash drive, otherwise damage to the head unit will occur.
If the PDF is very large, it may not load in the preview below.
Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.
If the TSB PDF does not show, download or view it on the NHTSA Website.
Click on the (+) Plus Sign
Then Click on Associated Document(s)
- 💝【Questions? We’re Here Anytime】MK808S is a...
- 🔥🔥🔥【2026 NEWLY RELEASED BI-DIRECTIONAL...
- 【28+ MOST POPULAR RESET SERVICE FOR 150 MAKES】Autel...
- 【ALL SYSTEM DIAGNOSTICS, FACTORY-LEVEL SCANNER】The...
- 【AUT0 SCAN & AUT0V1N, 10X FASTER】How much have you spent...
- 💯【Conta.ct us for Support Directly】If you met any...
- 🔥🔥🔥【2026 AUTEL FLAGSHIP MK900BT MK900-BT, NEW...
- 🚗【3000+ ACTIVE TESTS (50➡3000+), SAME AS MS...
- 🚗【40+ HOT SERVICES FOR 150 MAKES (28+➡40+)】Full...
- 🚗【OE ALL SYSTEM DIAGNOSE, AUTO SCAN 2.0: SCAN LICENSE...
This product presentation was made with AAWP plugin.
Search NHTSA Database for Recalls
Search NHTSA Database for Vehicle Investigations
View Latest Vehicle Investigations
Search NHTSA Database for Vehicle Complaints
View Latest Vehicle Complaints
TSB/Document ID: T-SB-0044-20
Replacement Service Bulletin Number:
MFR Communication Date: 2020-05-01
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM:SOFTWARE
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
T-SB-0044-20
May 1, 2020
Multimedia System Enhancements - Phase 3 (Pioneer)
Service
Category
Audio/Visual/Telematics
Section
Navigation/Multi Info Display
Market USA
Applicability
YEAR(S)
MODEL(S)
2018
Camry, Camry HV, Sienna
ADDITIONAL INFORMATION
SUPERSESSION NOTICE
The information contained in this bulletin supersedes Service Bulletin No. T-SB-0055-19.
Service Bulletin No T-SB-0055-19 is obsolete and any printed versions should be discarded.
Introduction
The procedure in this Service Bulletin is a full reformat of the multimedia system. Failure to follow
the procedure exactly as written may cause damage to the head unit. This reformatting changes
the system from a Phase 2 to a Phase 3 system, which includes Apple CarPlay® and Amazon
Alexa™. The reformat requires all linked files and folders extracted from the zip file to be placed
onto the root directory of the USB flash drive, otherwise damage to the head unit will occur.
NOTE
Performing this update may change certain head unit operation conditions. For a full list of changes, see
System Limitations and FAQ.
Warranty Information
OP CODE
DESCRIPTION
TIME
OFP
T1
T2
N/A
Not Applicable to Warranty
–
–
–
–
© 2020 Toyota
Motor Sales, USA
Page 1 of 9
T-SB-0044-20
May 1, 2020
Page 2 of 9
Multimedia System Enhancements - Phase 3 (Pioneer)
Required Tools & Equipment
SPECIAL SERVICE TOOLS (SST)
PART NUMBER
QTY
Battery Diagnostic Tool*
DCA-8000P T
1
*Essential SST.
NOTE
Additional SSTs may be ordered by calling 1-800-933-8335.
Multimedia Software Update
HEAD UNIT
Entune™ 3.0 Audio
MODEL
MULTIMEDIA SOFTWARE UPDATE FILE
Camry, Camry HV
17TDT0NA-EA00_1990.zip
Sienna
17TDT0NA-EA03_1990.zip
MULTIMEDIA SOFTWARE FILE DOWNLOAD
The multimedia software update file may be downloaded directly from this Service Bulletin by
clicking on the file name in the table above. Once downloaded, the file may be extracted (unzipped)
from the zip file and saved directly to a blank USB flash drive.
For USB flash drive requirements and download instructions, refer to TIS – Diagnostics –
Reprogramming – Reference Documents – Multimedia Software Download Instructions.
© 2020 Toyota Motor Sales, USA
T-SB-0044-20
May 1, 2020
Page 3 of 9
Multimedia System Enhancements - Phase 3 (Pioneer)
Software Download and Extraction Procedure
1. Click on the appropriate media software update zip file from the Multimedia Software Update
section and save it to your desktop.
2. Right-click on the file and extract ALL the contents to an appropriate USB flash drive.
(Refer to the Multimedia Software Download Instructions for assistance as needed.)
NOTE
The USB flash drive must NOT contain an additional folder name above the content folders and files (root
directory). The audio head unit will NOT be able to search past an unrecognized folder name to view the
internal folders and files. See the Audio example below.
Figure 1.
© 2020 Toyota Motor Sales, USA
T-SB-0044-20
May 1, 2020
Page 4 of 9
Multimedia System Enhancements - Phase 3 (Pioneer)
Software Update Procedure
1. Download the software from the Software Update Information section onto an empty USB
flash drive.
2. Start the engine/Ready ON or use the battery diagnostic tool to maintain battery voltage
and IG-ON the vehicle.
NOTE
If starting the engine, the vehicle MUST be outside or exhaust extraction devices MUST
be attached.
The battery diagnostic tool MUST be used in Power Supply Mode to maintain battery voltage at 13.5V
while flash reprogramming the vehicle.
For details on how to use the battery diagnostic tool, refer to the DCA-8000 Instruction Manual located at
TIS – Diagnostics – Tools & Equipment – Battery Diagnostics.
3. Record the customer’s radio presets and preferences.
4. Press the Menu button on the radio faceplate,
then select Setup.
Figure 2.
© 2020 Toyota Motor Sales, USA
T-SB-0044-20
May 1, 2020
Multimedia System Enhancements - Phase 3 (Pioneer)
Software Update Procedure (continued)
5. Select General on the Setup screen.
Figure 3.
6. Scroll down and select Software Update.
Figure 4.
7. Insert the prepared USB flash drive into the vehicle’s USB port.
© 2020 Toyota Motor Sales, USA
Page 5 of 9
T-SB-0044-20
May 1, 2020
Page 6 of 9
Multimedia System Enhancements - Phase 3 (Pioneer)
Software Update Procedure (continued)
8. Verify that the NEW software is up-to-date on
the Software Update screen.
Figure 5.
Table 1. Software Version Information
ENTUNE™ 3.0 AUDIO
TYPE
Audio
CURRENT
NEW
1000
1001
1021
1022
1030
1990
9. Select the Update Software button in the lower
right-hand corner.
10. Select OK on the Software Update
Detail screen.
Figure 6.
Figure 7.
© 2020 Toyota Motor Sales, USA
T-SB-0044-20
May 1, 2020
Multimedia System Enhancements - Phase 3 (Pioneer)
Software Update Procedure (continued)
11. Select Agree on the Terms of Service screen.
Figure 8.
12. Select Yes on the “Would you like to start the
software update?” pop-up.
Figure 9.
13. Once the head unit begins installation, the
update will take approximately 15 minutes.
Figure 10.
NOTE
Do NOT turn off the ignition or ACC before the
software is ready for updating.
Do NOT remove the USB flash drive
until instructed.
14. When the “The software is ready for
updating” screen appears, turn the
ignition OFF.
Figure 11.
NOTE
This user interaction occurs approximately three
minutes after beginning the Software
Update Procedure.
© 2020 Toyota Motor Sales, USA
Page 7 of 9
T-SB-0044-20
May 1, 2020
Multimedia System Enhancements - Phase 3 (Pioneer)
Software Update Procedure (continued)
15. Turn the ignition ON if connected to the battery diagnostic tool or start the engine.
16. AFTER turning the ignition ON, the Software
Update screen will appear.
Figure 12.
NOTICE
Do NOT turn off the ignition or remove
the USB flash drive. The head unit may
reboot during this time.
Removing the USB flash drive or turning
off the ignition may cause damage to the
head unit.
17. AFTER a reboot, the Home screen will appear.
NOTICE
Do NOT turn off the ignition or remove the USB flash drive.
18. The head unit will begin the second software
installation phase.
Figure 13.
NOTE
Do NOT turn off the ignition or ACC
before the software is ready for updating.
Do NOT remove the USB flash drive
until instructed.
If a “New software is not compatible with
system." pop-up occurs at this step,
complete the following.
1. Turn the ignition OFF.
2. Remove the USB flash drive.
3. Verify ALL files mentioned in the
Software Download and Extraction
Procedure are present.
4. Begin the Software Update
Procedure again.
19. When “The software is ready for updating”
screen appears, the head unit will
automatically reboot.
Figure 14.
© 2020 Toyota Motor Sales, USA
Page 8 of 9
T-SB-0044-20
May 1, 2020
Page 9 of 9
Multimedia System Enhancements - Phase 3 (Pioneer)
Software Update Procedure (continued)
Figure 15.
20. After the radio reboot, the Software Update
screen will appear.
NOTICE
Do NOT turn off the ignition or remove
the USB flash drive. The head unit may
reboot during this time.
Do NOT turn off the ignition or remove the
USB flash drive.
Once the software update is complete and the Home screen appears, turn OFF the ignition for
AT LEAST 60 seconds before continuing to the next step.
NOTICE
Turning the ignition on before AT LEAST 60 seconds have passed may result in damage to the
head unit.
Turn ON the ignition if connected to the battery diagnostic tool or restart the engine and allow the
head unit to fully boot up, turn the engine or ignition OFF/ON again, then remove the USB flash drive.
NOTE
If steps 21 and 22 are NOT completed, abnormal behavior will occur, functions may not work, and/or
damage to the head unit may occur.
23. Perform steps 2 – 6 to verify the software version matches the current software version
information table below.
Table 2. Software Version Information
ENTUNE™ 3.0 AUDIO
TYPE
Audio
CURRENT
NEW
1007
–
24. Restore the customer’s radio presets and preferences.
25. Reload the Entune™ 3.0 App Suite.
NOTE
If the Entune™ 3.0 App Suite does NOT load properly, perform "Delete Personal Data" from the Navigation
menu to correct this condition.
© 2020 Toyota Motor Sales, USA
- WHY CHOOSE THE 2025 CR MAX -Upgrade the latest diagnostic capabilities for all vehicles after 1996: upgrade to 49+maintenance services; 46 extra specific functions; real all systems/all control modules diagnose; over 40K+ bidirectional actuation tests for diagnosing all control moduels of cars; Powerful full OBD2 Functions; built-in ECU Coding for BMW
/ Audi/ VW/ RollsRoyce; Fr ee V.A.G Guide Function; Battery retistration for new battery adaptation and more. It covers all vehicle diagnostic services and some special professional vehicle maintenance servces, assists you to do home DIY vehicle maintenance or car repair as a pro technician. - NEWEST IN INNOVATION FULL OBD2 SERVICES- iCarsoft auto car diagnostic scanner compatible with CAN-FD, CR MAX can do it all-reads and clears trouble codes, ALL SYSTEM DIAGNOSIS such as engine, transmission, ABS and airbag etc. CR MAX code reader for all cars can perform I/M Readiness, Live Data, Freeze Frame, Vehicle Information, Monitor Test, On-Board Monitor, E vap System Test,O2 Sensor Test,DTC Library Lookup,etc. (Warm Tips: If you car is after 2023,please contact us for compatibility; 3. It comes with 16PIN OBD2 diagnostic adapter, please check your car diagnostic socket if it is 16pin socket, if your car is 14pin diagnostic socket please contact us for the solution.)
- 49 RESET+ 46 SERVICES- Performs: Oil Reset, EPB,SAS,Throttle, D-P - F, Battery, ABS, Injector, TPMS, Suspension, AC, Head Lamp, Body Stablity, Engine, Tramsmission, Airbag, Seat, Door-Win-Roof, Fuel Pump, Door, E-G- R.+21 NEWEST SERVICES( Need update scanner)-AdBlue, Clutch, Crankshaft, High Voltage Battery, Cruise Control, NO xSensor, Rain Sensor, Stop And Start, Turbocharger, Head Up Display, Radar Camera, Vehicle Setup, Cyliner Misfire Check,Speedlimitassist, ControlUnitReset,OxygenSensor, Seatbelt. Extra 46+ extra services based on car brand.(Tips: Quantity of reset/ calibration fucitons are based on car system that your vehicle model has)
- REVOLUTIONARY 40000+BIDIRECTIONAL ACTIVE TESTS: Upgraded CR Max scanner equip with numberous of actuational test items for covering all available vehicle control modules, no longer only do simple light test or window test like other scanners, performs hardware modules test and software control modules test for checking car units or new updated control moduels work well or not after maintenance/ repair/ re-installation/ control system updated (Example for Benz- Roller Sun Blind test; Backup Camera test ;Self-test; EPB test; Transport Mode test;Boost Pressure Positioner test; Fuel Pump test; AND MORE!!).(Warm tip: The available test items are based on control modules your car has)
- ECU CODING+ BATTERY REGISTRATION- Powerful ECU Coding service for BMW/MINI/RollsRoyce / Audi/VW/Seat/Skoda/Bentley/Bugatti/Lamborghini, Improves Engine Power Performance and Optimizes Fuel Efficiency and Match New Hardware Unit to car and Customized a comfortable Driving Modes and Fixes & Updates Original Software Bug. The battery test function for checking car battery health, perform battery reset (BMS ) for replacing a damaged or aging car battery with a new one and register new battery to car ECU
- Scanner POR V2.0 with all obd2 services
- Do the scanning for engine
- Support OBDII/EOBD Ten Modes of Operation
- 【Designed for Most Mercedes-Benz, Sprinter and Smart from 1996-2023】As every car model of Benz has its-owned specific car system and ECUs, not all models are equipped with a complete vehicle ECU, which may cause the scanner to be unable to perform all listed reset services on some models, or even completely incompatible. Like For Sprinter's newer models, it support diagnostic functions only, lacking support for specialized service functions.. So please tell us the car's VIN and required service before purchase for compatibility check. You may also refer to the instructions in the eighth image of the main product photos to perform your inquiry.
- 【Up to 38 Reset Services】MB V3.0 2026 Version diagnostic tool performs Up to 38 maintenance services - Oil Rest , SAS, EPB, ETC, D-P-F, TPMS, ABS, Suspension, Air Conditioner, Head Lamp, Body Stability, Engine Control, Seat, Fuel Pump, Air-Filter, Engine Idle, Door, Im-mo-bilizer, Injector Coding, Transmission Control, Miscellaneous, Adblue, BMS, Cluth, Water Pump, NOxSensor, Rain/Light Sensor, Start/Stop, Radar/Camera, Cylinder Shutoff Test, Speed Limit Assist, Control Unit Reset, Oxygen Sensor, Seat Belt, Cruise Control System, Turbocharger, Crankshaft, Language Setting and etc. (Tips: Please update the software after receiving the product to obtain new service functions)
- 【OE-Level All System OBD2 Scanner】iCarsoft MB V3.0 (2026 Version) diagnostic scanner offers comprehensive OBDII services, allowing you to quickly scan all systems, including the Engine, ABS, SAS, SRS, TPMS, TCM, Fuel Pump System, ESP, EPB, EPS, Suspension, SCM, Adaptive Systems, and more. It supports functions such as reading and erasing codes, checking I/M readiness, viewing freeze frame data, performing O2 sensor tests, conducting on-board monitoring, testing the evap system, auto VIN retrieval, and reading both generic and specific codes, as well as DTCs and battery tests.
- 【Bidirectional Scan Tool】iCarsoft MB V3.0 (2026 Version) Bidirectional scanner supports activate or control a vehicle system or component, allows commanding cars’ modules and receiving info from the ECU to perform active tests on individual components, including EVAP/ABS Motor Pump/Windows/Sunroof and more, to pinpoint fault causes & resolve issues,and allows you to re-learn certain components after making repairs or replacement.
- 【Real Time Record & Graph View】iCarsoft MB V3.0 (2026 Version) can automatically record vehicle text history and identify vehicle information. Preserve real-time data information. View & Graph Live Data. Support Data Review and Print. Multi-language: English, German, Dutch, Spanish, French and so on. We promise to offer Lifetime updates (Lifetime free Update via PC), and confidence in products. We also provide 1 year warranty + extra lifetime hardware free repair if you need it in the future. We prioritize user experience & strive to meet your expectations. Please do feel free to reach out to us if you have any question or problem about the usage, our tech team will service you in time.
This product presentation was made with AAWP plugin.
Last update on 2026-05-13 / Affiliate links / Images from Amazon Product Advertising API