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NHTSA ID Number: 10176249

Manufacturer Communication Number: NTB20-036

TSB/Document Date: 2020-06-10


Summary

2018-2019 VERSA SEDAN AND VERSA NOTE; CVT JUDDER IF YOU CONFIRM The customer reports a transmission judder (shake, shudder, single or multiple bumps or vibration), hesitation on acceleration, lack of power or RPM flare. ACTION Refer to the Repair Overview on pages 2 and 3.


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TSB/Document ID: NTB20-036

Replacement Service Bulletin Number:

MFR Communication Date: 2020-05-19

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: POWER TRAIN

MFR Component System:

MFR Component Subsystem:


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Classification:

Reference:

AT20-002

Date:

NTB20-036

May 19, 2020

2018-2019 VERSA SEDAN AND VERSA NOTE;
CVT JUDDER
APPLIED VEHICLES:

2018-2019 Versa Sedan (N17)
2018-2019 Versa Note (E12)

APPLIED TRANSMISSION: CVT (RE0F11A)

IF YOU CONFIRM
The customer reports a transmission judder (shake, shudder, single or multiple bumps or
vibration), hesitation on acceleration, lack of power or RPM flare.

ACTION
Refer to the Repair Overview on pages 2 and 3.

IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you
will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it
contains information that is essential to successfully complete this repair.
NissaneBay logo Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your NissaneBay logo dealer to determine if this applies to your vehicle.
1/148

REPAIR OVERVIEW
The customer reports a transmission judder (shake,
shudder, single or multiple bumps or vibration), hesitation
on acceleration, lack of power or RPM flare

No

Yes

Are one or more of the following DTC(s) stored?
P0746, P0846, P0868, P0965, P17F0, P17F1, P17F2,

No

P17F3, P17F4, P2857, P2858, P2859, P285A
Yes

Confirm the current
TCM part number.
Is reprogramming
available?
Continue to
the next page.

No

Yes

Reprogram the TCM
following NTB20-037.

This bulletin does not
apply.
Refer to ASIST for further
diagnostic information.

Continued on the next page

2/148

NTB20-036

Repair Overview (continued)
Continued from the previous page.

Are one or more of the following DTC(s) stored?
P17F2, P17F4, P2857, P2858, P2859, P285A

Yes

No

Is an abnormal CVT noise present?
If so, does the noise occur in Park or
Neutral, but stops when shifting to Drive
or Reverse with the brakes applied?

Yes

No
Inspect the CVT pan for excessive debris.
Reference Figures 18-22 on pages 14-15.
Is excessive debris present?

Yes

Replace the CVT.
Refer to CVT
Assembly
Replacement
Approval Procedures
on page 147.

No

Yes

Is P17F0 stored?

Does the vehicle have
equal to or greater than
84 months in service or
84,000 miles?

Yes

No

No
Remove control valve to allow for
CVT belt inspection.
Go to Control Valve (Valve
Body) Removal on page 12.

Inspect input shaft
bearing condition starting
on page 43. Is an
abnormality present?

Yes

Is there evidence of CVT belt
slippage?

Yes

No
No
Perform Pulse Rotor Inspection
on page 30.

Replace the belt &
pulley, control valve
and oil pump
(starting on page 32).

Yes

Is the pulse rotor loose?
No

Replace only the
control valve (page 32).
Print out the DTCs and
attach to the repair order.

3/148

NTB20-036

Table of Contents

Required Tools / Material…………………………………………………….……

page 6

Essential Special Service Tools……………………………………...……….…..

page 6

Weights………………………………………………………………………………

page 9

Precautions when Disassembling a CVT Assembly……………………………

page 10

Inspection for Abnormal Noise……………………………………………………

page 11

Control Valve (Valve Body) Removal…………………………………………….

page 12

CVT Belt Visual Inspection………………………………………………………..

page 18

Pulse Rotor Inspection…………………………………………………………….

page 30

No Belt Damage/Pulse Rotor Not Loose – Replace Control Valve…………..

page 32

Belt Damaged Or Pulse Rotor Loose……………………………………………

page 33

Remove CVT from Vehicle and Disassemble External Parts………………...

page 33

Remove the Fluid Filter……………………………………………….…………..

page 35

Remove the Oil Pan and Torque Converter Housing….………………………

page 37

Remove the Oil Seals from the Torque Converter Housing…………………..

page 38

Remove the CVT Internal Components…………………………………………

page 39

Remove the Sub-assembly……………………………………………………….

page 50

Clean the CVT Surfaces……...…………………….........................................

page 56

Clean the Oil Passages in the CVT Case and Oil Pump Cover…..………….

page 57

Measuring the CVT Sub-assembly Case Depth……………………………….

page 63

New Snap Ring Selection and Installation to the New Sub-assembly…….

page 66

Install Sub-assembly to CVT Case………………………………………………

page 72

Install the Oil Pump and the Manual Shaft………………………………….….

page 77

Install Powertrain Parts………………………………..………………….………

page 80

Install the Torque Converter Housing……………………………………………

page 88

Install the Control Valve and Oil Pan…..………………………...……………...

page 91

Seal the Sub-assembly Cover……………..……………………………………..

page 94

4/148

NTB20-036

Table of Contents (continued)

Install and Adjust the Transmission Range Switch…………………………….

page 99

Install Exterior CVT Parts.…………………………………….………………….

page 100

Install the CVT Assembly…………………………………………………………

page 105

Additional Service When Replacing Control Valve or Transaxle Assembly

page 106

TCM Reprogramming.……………………….………………………………….…

page 107

TCM Recovery……………………………………………………………………..

page 126

Control Valve Replacement……………………………………………………….

page 127

Erase Learning Value………………………………………………………………

page 132

Conform CVTF Deteriortn………………………………………………………….

page 134

Auxiliary Gearbox Clutchpoint Learning………………………………………….

page 137

PARTS INFORMATION……………………………………………………………

page 140

CLAIMS INFORMATION…………………………………………………………..

page 143

KIT PARTS REFERENCE TABLE.………………………………………….…..

page 145

CVT Assembly Replacement Approval Procedures…………………………….

page 148

AMENDMENT HISTORY………………………………………………………..…

page 148

5/148

NTB20-036

REQUIRED TOOLS / MATERIALS







Petroleum jelly or equivalent
Extendable magnet
Large clean surface / 1 to 2 work tables
Brake cleaner
Rubbing alcohol
Plastic scraper
Mallet
Sandpaper

Essential Special Service Tools
Additional Essential Tools are available from Tech•Mate online: www.nissantechmate.com
or by phone: 1-800-662-2001.
J-52278
J-50255
CVT2 Oil Pump
CVT Service Tool Kit
Seal Installer

J-50272
Digital Depth
Gauge

J-51923
J-Hook Case
Separator

J-25721-A
Slide Hammer Set

J-50271
Gauge Block

J-8092 or J-52280
Driver Handle
Figure 1

Figure 2

6/148

J-52281
CVT Case Differential
Seal Installer

J-52272 Assembly Guide
Pins, Pulley Bracket

NTB20-036

Essential Special Service Tools (continued)
Tech Cam J-51951

Lens swab J-51963
(not part of J-51951)

Figure 3
J-52306-1 and J-52306-2
Transmission Range Switch
Alignment Bracket and Pin

J-52273 Clutch
Engagement Tool

Figure 4

Figure 5

J-42909 Evap
Pressure Test Kit

Figure 6
7/148

NTB20-036

Essential Special Service Tools (continued)

Split Ring Seal Installer Kit J-52595

J-52595-4
Split Ring Seal Cover

J-52595-3
Seal Driver

Figure 8

Figure 7

J-52595-1
First Groove Seal Tool (Top)

J-52595-1
First Groove Seal Tool (Bottom)

Figure 9

Figure 10

J-52595-2
Second Groove Seal Tool (Top)

J-52595-2
Second Groove Seal Tool (Bottom)
Figure 12

Figure 11
8/148

NTB20-036

Essential Special Service Tools (continued)
J-52728
Pulse Rotor Lock

Figure 13

12345...11


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