NHTSA ID Number: 10176173
Manufacturer Communication Number: M1490
TSB/Document Date: 2020-06-06
Summary
SERVICE BULLETIN M1490: DIGITAL TECHNICIAN II - UPDATES AND RELEASE NOTES. PURPOSE: This bulletin informs dealers that Harley-Davidson
has made a software update to Digital Technician II (DT II). DIGITAL TECHNICIAN II (PART NUMBER: HD-48650). New Software Update, Version 20.10. Release Date: Week of May 26, 2020.
M1490
2020-05-26
M1490: DIGITAL TECHNICIAN II - UPDATES AND RELEASE NOTES
Previous Software Updates
Purpose for Service Bulletin
This bulletin informs dealers that Harley-Davidson
has made
a software update to Digital Technician II (DT II).
Version 20.9
New Features:
• 2020 LiveWire
DIGITAL TECHNICIAN II (PART NUMBER: HD-48650)
• Body Control Module (BCM) reflash offered.
Markets Affected
• VSC update offered.
All markets are affected.
• MCM update offered.
New Software Update
• Snapshot support for VSC
Version 20.10
Changes:
Release Date:
• Update to Technical Support Contact information
• Week of May 26, 2020
• DT II - Global Tech support provided by Harley-Davidson![]()
starting March 01, 2020.
New Features:
• Support On-Board Charger (OBC) reflash
sub-components with a single step operation.
to
all
• Use a lithium battery capable charger connected to the
12 V battery with a charge rate between 4–5 A when
reflashing LiveWire modules to support the 12 V lithium
battery.
• System Info – MCM – Component version fields corrected.
• System Info – Instrument – “Programming Date” field
corrected.
Version 20.8
New Features:
• Diagnostic Trouble Code (DTC) snapshot data available for
Motor Control Module (MCM), Rechargeable Energy Storage
System (RESS) and OBC modules.
• Vehicle status page implement.
• Show Status of TCU firmware/Notify if update required.
• Modify GTS radios options to support Apple CarPlay®
configuration.
• Show if Tuned Electronic Control Module (ECM) is
detected (U.S. Only).
Changes:
• Show Current DTC count.
• Add DTC description to Vehicle Supervisory Controller (VSC)
P1100000.
• 2020.5 Vehicle Support.
• Vehicle Identification Number (VIN) selections.
• Improved diagnostics for 2019 Touring DTC C1040.
• Reflash.
• Add text for VSC Snapshot fields.
• Guided Diagnostics.
• Update Technical Support contact information.
• Add 1 s delay to Telematic Control Unit (TCU) reflash.
Changes:
• Apply Speedometer voltage fluctuation fix reflash to
FLHTCUTG.
• System Info – TCU – Add “Serial number” and “VIN” fields.
• Correct issue where 2020 FLHT was not offered Radio
Reflash.
• System Info – RESS – Add “Programming Date” and “VIN”
fields.
• Data Items – OBC – Correct values displayed for “Pilot
Charge Plug” field.
NOTE
In the interest of preserving customer safety and satisfaction, always check for outstanding recalls whenever any motorcycle is brought into your dealership for either maintenance or service.
ROUTING
INITIAL HERE
SERVICE
MANAGER
SALES MANAGER PARTS MANAGER
WARRANTY
PROCESS
MANAGER
LEAD TECHNICIAN TECHNICIAN NO. 1 TECHNICIAN NO. 2 TECHNICIAN NO. 3 RETURN THIS TO
• Improvements to TECHLINK 3 (PART NUMBER:
HD-48650-TL3) to make connection logic more robust.
• Various improvements to LiveWire module data items and
system info fields (RESS, BCM, VSC, Instrument).
• Expand Speedometer Voltage fluctuation reflash offering to
Part No. 70900293A.
• Enhancements to improve stability of DT II on 2020 vehicles.
• Improvements to 2020 ‘Cloud Data’ requests to make vehicle
lookups more efficient.
Version 20.7
New Features:
• 2020 LiveWire – New OBC reflash offered, 2.5.156
Version 20.4
New Features:
• Support for LiveWire.
• Add Vehicle Identification Numbers (VINs) to vehicle
selection screen.
• Add MCM haptic feedback vehicle setup.
Changes:
• Support vehicle in motorcycle condition report.
• N/A
• Guided diagnostics.
Version 20.7
New Features:
• 2020 LiveWire – RESS and OBC reflash offered.
• TCU Customization – Update screens, text and DT II
operation for improved usability.
Changes:
• New Uniform Resource Locator (URL) in use: https://
dtiidata.service-solutions.com
• Verify new URL address is accessible by DT II device.
• Expand Speedometer Voltage fluctuation reflash offering to
part no. 70900293A.
• Extend 2020 vehicle Cloud Data connection attempts from
30 s to 60 s.
Changes:
• N/A
Version 20.3
New Features:
• N/A
Changes:
• Update TCU reflash process for stability improvements.
Version 20.2
New Features:
• N/A
Version 20.6
Changes:
New Features:
• Add text to TCU Customization, Telematics screen to
instruct to confirm that TCU software is at latest version
before starting test.
• N/A
Changes:
• Updated 2019 and 2020 Trike Anti-lock Braking System
(ABS) software for recall 0175. Refer to Bulletin M1506.
• Correct issue that prevented DT II from updating ECM (Part
No. 41000724A).
Version 20.5
• Correct issue that caused some 2020 Touring vehicles to
falsely set DTC P0444.
New Features:
• Correct issue that blocked some 2020 vehicles VIN.
• Drive TCU Customization Vehicle setup availability based
on dealer location.
Version 20.1
• Warranty report for RESS claims now available within
Motorcycle Condition Report.
• 2019 and later Touring: Speedometer reflash to address
false setting of DTC U0423.
• 2019 and later Touring: Vehicle Set up to configure
“Instrument Traction Control Telltale”.
• 2019 and later Trike: BCM reflash to address false setting
of DTC B2285.
• 2014 – 2016 Touring: Speedometer reflash to correct
Voltmeter fluctuation.
Changes:
New Features:
• Updated ECM Calibrations for 2020 Touring to address idle
speed fluctuation.
• Provide data item and system info support for 2020 hand
control modules.
Changes:
• Correct display issue with TCU items: server connection,
server bootstrap, server registration, server activation and
server persisted activation fields.
20.0
• Adjust diagnostic flow for Guided Diagnostics for DTC P1505
for 2019 and later Softail® models.
Added support for 2020 vehicles
• Modify text on BCM Customization for sidecar setting for
clarity.
• Reflash
2/3
• VIN support
M1490
• Guided diagnostics
• Reflex™ Defensive Rider Systems (RDRS) support
• 6-digit DTC display (where applicable)
Added support for TCU (Telemetry control unit)
• Reflash
• Vehicle setup
• System info
• Guided diagnostics
Added support for RDRS
• 2020 VINs require internet connection prior to reflash and
some vehicle setups
• Modifies some DT II selections (Vehicle Setups and Reflash)
based on build information of vehicle
• Status of vehicle build data (Pending/Complete/Failed) is
displayed on vehicle selection screen for 2020 vehicles only
Added support for Trike (CVO)
• Tire Pressure Monitoring System (TPMS)
Added support for new VCI – Techlink 3
• Install “Vehicle Communication Interface (VCI) Manager
(H-D)” application (used for initial setup)
• Modify Techlink selection screen in DT II
• Added Techlink 3 Quick Start Guide and user manual to DT
II home screen
• Support for Controller Area Network (CAN) protocol vehicles.
(Must be used for TCU module reflash)
Changes:
N/A
Required Dealer Action
Techlink
• The TECHLINK 3 (PART NUMBER: HD-48650-TL3) will
support CAN protocol vehicles (6-pin Data Link Connector
(DLC)) at launch. J-1850 protocol (4-pin DLC) support is
planned for early 2020.
• Techlink 3 will not support Harley-Davidson
Buell, Vereinigte
DEUTA–OTA (VDO) and Magneti Marelli vehicles (4-pin
DLC). Support for those vehicles is available via TECHLINK
II (PART NUMBER: HD-48650-1).
Digital Technician™ II
• The Digital Technician II software version updates are
automatic and occur while connected to the Internet.
• If an internet connection is lost, the download continues from
where it stopped.
• If the Digital Technician II software is open, the application
prompts the user to exit before the install can continue.
• All Digital Technician II software updates are deployed
automatically via the XMS agent software and require a
minimum model year software version (example: Model Year
2020 = minimum version v20.0).
M1490
3/3
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TSB/Document ID: M1490
Replacement Service Bulletin Number:
MFR Communication Date: 2020-05-26
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT
MFR Component System:
MFR Component Subsystem:
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