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NHTSA ID Number: 10175909

Manufacturer Communication Number: No. 67-20

TSB/Document Date: 2020-06-02


Summary

Instructions for how to handle a yellow "Brake Pads Worn" Message in the instrument cluster.


Service

Technical Information

67/20

ENU

4639

4

Complaint - Yellow Warning Message "Brake Pads Worn" Appears in the Instrument
Cluster: Observe Specified Procedure (67/20)
Vehicle Type:

Cayenne E-HybrideBay logo (9YA/9YB)

Model Year:

As of 2019 up to 2020

Equipment:

18-inch front disc brake (I-no. 1ZB/1ZJ/1ZR/1ZS)

Subject:

Front wear indicator cables

Information:

The yellow warning message "Brake pads worn - Change brake pads - Driving permitted" appears in the
instrument cluster. It turns out, however, that the front wear indicator cables have a loose contact or are
torn.
Information
The wear indicator cables can catch on the screw on the shock absorber fork when the steering wheel is
turned fully and the spring strut is extended.

Remedial
Action:

Change installation direction of the screws securing the front shock absorber forks at the left and
right.
Replace wear indicator cables.


Date of
Introduction:

Modified parts used from:
Date

July 11, 2019

VIN

WP1ZZZ9YZLDA77120

Parts required
Parts:

Part No.

Designation

Qty.

N 10272202

 Hexagon-head bolt

2 ea.

N 10106402

 Hexagon collar nut

2 ea.

9Y0907253B

 Wear indicator cable

2 ea.

Preparatory work
Work Procedure: 1

Remove front wheels, see  Workshop Manual '440519 Removing and installing wheel'.

AfterSales

May 21, 2020
Page 1 of 4

4

Service
4639

ENU

Technical Information

67/20

Replacing screws on shock absorber forks
Work Procedure:

Information
The procedure for removing and installing is described for one side as an example. The procedure
for the other side is practically identical.
1

Lift the wheel bearing housing up slightly using lifting equipment (e.g. engine and gearbox jack).

2

Remove screws securing shock absorber fork 
Shock absorber fork screws -1- to the spring strut.

3

Insert new screws securing shock absorber fork

Shock absorber fork screws -1- to the spring
strut in the opposite direction to the installation
direction shown in the illustration and tighten
them.
Initial tightening 40 Nm (30 ftlb.)
Final tightening +180°
4

Lower the wheel bearing housing and remove lifting
equipment.

Shock absorber fork screws

May 21, 2020
Page 2 of 4

AfterSales

Service

Technical Information

67/20

ENU

4639

4

Replacing wear indicator cables
Work Procedure:

Information
The procedure for removing and installing is described for one side as an example. The procedure
for the other side is practically identical.
1

Unlock and disconnect electric plug connection 
Front brake calliper -2-.

2

Unclip wear indicator cable from the brake calliper 
Front brake calliper -1-.

3

Clip in new wear indicator cable.

4

Connect and lock electric plug connection  Front
brake calliper -2-.
Front brake calliper

Concluding work
Work Procedure: 1

Install front wheels, see  Workshop Manual '440519 Removing and installing wheel'.

Invoicing
Invoicing:

For documentation and warranty invoicing, enter the labor operations, PQIS coding and part numbers
specified below in the warranty claim:

APOS

Labour operation

I No.

40895001

Reworking 2 shock absorber forks

46395501

Replacing left wear indicator cable

46395502

Replacing right wear indicator cable
PQIS coding:

Location (FES5)

4639V

Front wear indicator cables

Damage type (SA4)

4011

Loose contact, contact fault

AfterSales

May 21, 2020
Page 3 of 4

4

Service
4639

Parts Info:

References:

ENU

Technical Information

67/20

Part No.

Designation

Qty.

N 10272202

 Hexagon-head bolt

2 ea.

N 10106402

 Hexagon collar nut

2 ea.

9Y0907253B

 Wear indicator cable

2 ea.

 Workshop Manual '440519 Removing and installing wheel'

Important Notice: Technical Bulletins issued by PorscheeBay logo Cars North America, Inc. are intended only for use by professional automotive technicians who have attended PorscheeBay logo service training
courses. They are written to inform those technicians of conditions that may occur on some PorscheeBay logo vehicles, or to provide information that could assist in the proper servicing of a vehicle. PorscheeBay logo special
tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those PorscheeBay logo recommends in these bulletins may be detrimental to the
safe operation of your vehicle, and may endanger the people working on it. Properly trained PorscheeBay logo technicians have the equipment, tools, safety instructions, and know-how to do the job properly and
safely. Part numbers listed in these bulletins are for reference only. The work procedures updated electronically in the PorscheeBay logo PIWIS diagnostic and testing device take precedence and, in the event of a
discrepancy, the work procedures in the PIWIS Tester are the ones that must be followed.

© 2020 PorscheeBay logo Cars North America, Inc.

May 21, 2020
Page 4 of 4

AfterSales

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TSB/Document ID: No. 67-20

Replacement Service Bulletin Number:

MFR Communication Date: 2020-05-21

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: SERVICE BRAKES, HYDRAULIC

MFR Component System:

MFR Component Subsystem:


Previous TSB

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