NHTSA ID Number: 10175838
Manufacturer Communication Number: 1STTTN0100528202
TSB/Document Date: 2020-05-30
Summary
This newsletter includes information regarding: - A new TV and Radio Antenna Combo that has the capability to receive both signals, and eliminates the need for a second antenna. - New radios being installed in certain travel trailers, and includes the features of the new radios. - Advises of the use of a new power tounge jack we started installing on certain travel trailers in January 2020. We've included manual crank handle instructions, as well as maintenance tips. - A breakdown of our vendor's parts warranty which include the warranty length and requirements by vendor. - Airtsream technician training and how to sign up.
1 year
NEED PICTURE OF LIGHT
WITH LABEL
sliding door
interior lights, panel lights,
faucets
marker lights, few interior
lights
sinks
Provide Pictures
water valves
seat covers
Contact Airstream
, and provide
pictures PRIOR to replacement
upholstery being ordered.
jacks, steps,
microwave, outside
shower boxes
regulators
antennas
inverters
regulators
power cords
van outside trim pieces
Pictures Required
water fittings
lifetime warranty against
workmanship material and
factory defects.
Tires: 2 years from invoice /
Wheels: 2 years DOP structural
issues 90 days for cosmetic
issues.
1 year
5 years door lock hardware
finishes / all others 1 year
Lifetime parts only
1 year
1 year
1 year
1 year
1 year
3 years
2 years
25 years
2 years
1 year
1 year
1 year
1 year
1 year
2 years
1 year
5 years
1 year
1 year
Midwest Composites
Midwest Sales & Service
microwaves, sub woofers,
radios
Clarion stereo and
speakers
microwaves
BAL jacks, handles
Mito Corp/Clarion stereo and
speakers
National Quality Products
Norco (formerly BAL RV
Products
Nova Kool
Emailed Natalie and Tim for
policy
1 year
1 year
1 year
1 year
1 year / 2nd year parts only
(no labor)
1 year
2 years
refer
NTP Distribution Out of businessmicrowaves
Ocean Air Interiors
shades, sheet sets,
bedding, toilet paper
Optronics, Inc.
lights
Parallax Power Components
Patrick Industries Inc.
Pipe Products
Polar Ware Co
Precision Circuits, Inc.
Quantum Group Inc.
RV Products
RVS System
RV Lighting
Ramco Engineering
River Park Dist., Inc.
S. M. Osgood Co. Trusty
Products
SalVinCo
SEA - SHOWER
ENCLOSURES
Sealand (Dometic)
Seatbelt Solutions
Seating Technology, Inc.
Converter
Kenwoods, faucets,
faucets
sinks
separator battery
smoke detectors
Coleman AC,
MaxxAir Roof Vent
Cameras
lighting, switches
tv articulating arms
Samsung TV, Sony
Radios
soap dispensers
1 year
1 year
1 year
2 years
1 year
microwaves
shower doors
1 year
1 year
toilets
Seat Belts
seats
2 years
1 year
1 year
ShurFlo
water pumps, water inlets
Signature 4
Southco, Inc.
Specialty Recreation
Specialty Window Covering
Springfield Marine
S. Sterling Co.
AC vent covers
black latches
Floor Matt
shades
table leg stands
Baraldi range vents/table
legs
Eddie Bauer Rear
Screens
Stoett
3 year connectors
limited/lifetime, Lifetime
warranty on LED's - not bulb,
battery or abuse.
2 years
Kenwood-1 year, Faucets 1year
Kohler faucets lifetime warranty
1 year
3 years
1 year
2 years
Vendor requires DOM, DOP,
Make and Full Model Number,
pictures
Vendor requires picture of the
serial number instead of
returning the pump.
1 year
No Warranty
1 year
1 year
1 year
5 years
1 year
1 year
Suburban
Furnace
Water heaters
Sugatsune American
Tecnoform S.P.A.
Thetford Corp./Norcold
cabinet locks
Italian Tables/leg
Toilet & Rear Screen on
Eddie Bauer
Thin-Lite Corp.
Top Stitch
lights
bedding, windshield
sunshade
Touch Tronics
Touch sensor Technologies
TRC TECHNOLOGY
RESEARCH CORP.
Tredit Tire & Wheel
Tri Star Distributing/Dehco
Tri-Mark
Tripp Lite
Trusty Products
Truck Lite Co., Inc.
TRUMA
Ultra/Glass of Lakeville Inc.
Ultra Heat
United Shades LLC
VB AirSuspension
Villa International
Wesco - will have policy next
year 1st qtr.
Winegard Co.
Worthington Cylinder Co.
Vendor requires model and
serial number and date of
purchase
Vendor needs to be contacted,
and trouble shooting
information needs to be
provided prior to them granting
authorization to complete
repairs, or replacements of any
components.
3 year
1 year
2 years
1 year
1 year
1 year
No Warranty on Privacy Blinds
Vendor requires serial number
1 year
1 year
1 year
2 yrs. DATE OF PURCHASE Wheel replacement
1 yr. DATE OF PURCHASE (Coating)
1 year
black valves
locks, deadbolts
1 yr. from DATE OF
MANUFACTURE ON PART
inverters
Vendor requires serial number Lifetime limited warranty
soap Dispensers
1 year
3 years
Furnace/Water Heater
1 year
Vendor requires serial number
from the part.
fiberglass shower pieces
1 year
Vendor Requires Pictures,
serial number of unit, and date
of purchase.
Water Tank Heating pads
1 year
shades
Vendor requires a picture of the
1 year
number the number from the
end of the shade
Air-Ride Suspension
Vendor requires pictures
3 year/36,000 - Warranty is
transferrable to second owner
as long as vehicle is still within 3
year/36,000 miles
sofas
Contact Airstream Customer
1 year
Service prior to ordering
replacement parts or sofas.
Pictures required.
GFI breakers
1 year
antennas
LP tanks
2 years
1 year cylinder manufacture for
valve issues. 3 years for weld
issues.
ZIP DEE
Trailer Awnings
Vendor needs to be contacted, and
2 year after 1 year part only
trouble shooting information needs
Dealers contact for AS# before
to be provided prior to them
work is started
granting authorization to complete
repairs, or replacements of any
components. Dealer needs to
include RGA-AS# on parts order &
warranty claim.
Tech training
Airstream provides training a few times each year. Our April has ben cancelled and we have tech training in
October, that as of now is still on the schedule, if you would like to sign up, or you are interested in attending one of
our classes, please feel free to contact me at 937-596-7957 or Jim at 937-596-6111 ext. 7409
Suggestions
If you have any suggestions or articles you would like to see in our newsletters please don’t hesitate to let me
know and I will try to add it to future newsletters. Please add your comments below and email or you can call me
anytime at 937-596-6111 ext. 7408 or 937-596-7957
My email address is dsnider@airstream.com.
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Last update on 2026-06-23 / Affiliate links / Images from Amazon Product Advertising API
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TSB/Document ID: 1STTTN0100528202
Replacement Service Bulletin Number:
MFR Communication Date: 2020-05-28
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
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Last update on 2026-07-02 / Affiliate links / Images from Amazon Product Advertising API
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Last update on 2026-06-30 / Affiliate links / Images from Amazon Product Advertising API
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Last update on 2026-07-02 / Affiliate links / Images from Amazon Product Advertising API
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