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NHTSA ID Number: 10175735

Manufacturer Communication Number: 08-049-20

TSB/Document Date: 2020-05-26


Summary

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.


-9-

08-049-20

9. Press the Enter key: the instrument starts checking the charge state.
NOTE: During the check the instrument may ask if the battery has been recently charged;
select Yes or No with the UP and DOWN arrows and press Enter to confirm.
• At the end of the check, the result is shown on the display of the instrument (Fig. 5) .
• Take note of the result of the check and, if not previously detected by the scanner, proceed
by manually entering the VIN code as described in Step 10. Then, according to the result,
carry out the operations prescribed in the 9Check and Repair Result9(Fig. 5) .

Fig. 4
Scan Results
1 - Battery test result
2 - State of Health - (SOH)
3 - State of Charge - (SOC)
4- Cold Cranking Ampere - (CCA)
5 - Voltage

10. Press Enter: the display of the instrument shows the request to manually enter the VIN code.
Use the “UP” and “DOWN” arrows and select:
• YES>>> in the case of warranty claims and the VIN was not detected with the scanner at the
beginning of the procedure - proceed Step 11.
• NO>>> in the case of out-of-warranty service or warranty service and the VIN has already
been detected with the scanner at the beginning of the procedure - in the latter case,
proceed to Step 12.
11. After selecting YES, a keyboard appears on the display; use the “UP” - “DOWN” - “LEFT” “RIGHT” arrows to enter the VIN code. Make sure the VIN code is correct then select VIN
(VIN input) to confirm or select Abort to repeat the VIN entry.
• After confirming the VIN (input VIN) continue with the indications shown on the display until
the Test Code screen appears - proceed to Step 13.
12. After selecting NO, continue with the indications shown on the display until the Test Code
screen appears - proceed to Step 13.
13. The Test Code screen informs you that the result of the test has been automatically sent to the
server (cloud) or that, due to lack of connection to the wireless network, the result has been
stored.

08-049-20

-10-

NOTE: When the connection to the wireless network is restored, the instrument will
automatically send the stored results to the server.
Midtronics GRX 3228 FCA
The instruments must be configured correctly, setting the battery rated values and test standards,
as given on its label.
In the main menu, use the LEFT and RIGHT arrows to select “BATTERY TEST” / “DIAGNOSIS”
(battery icon on the display) and proceed as follows:
1. Use the UP and DOWN arrows to select the TEST LOCATION:
BATTERY TERMINAL (A).
• STARTER TERMINAL (B).
2. Press the NEXT button to continue.
3. (A) - If BATTERY TERMINAL was selected, proceed as follows:
Select the battery location:

4.
5.

6.
7.

• OUTSIDE THE VEHICLE.
• IN THE VEHICLE.
Press the NEXT button to continue.
Select the BATTERY TYPE:
• NORMAL - Flooded (Pb and Pb Heavy Duty).
• AGM - AGM with flat plates (Pb AGM).
• SPIRAL - AGM with spiral plates (Pb AGM Spiral).
• GEL - Pb with gel electrolyte (not normally used).
Press the NEXT button to continue.
Select the NOMINAL UNIT (TEST STANDARD) following the indications given on the battery’s
label, according to the following table:

STANDARD GIVEN ON
THE BATTERY
IEC

STANDARD TO SELECT ON THE INSTRUMENT
IEC

EN

EN

EN2

EN2

JIS

JIS

EN - SAE

EN

EN2 - SAE (with the same
current value)

EN2

EN2 - IEC

(*)

(*) If both standards are present, select one of the two standards (EN2 or IEC), taking care when
entering the corresponding current value.
NOTE: If the standard on the battery is different from EN, EN2, IEC, SAE, JIS, set the CCA
standard on the instrument.
8. Press the NEXT button to continue.
9. Select the POWER (current) relative to the selected standard as given on the battery’s label.

-11-

08-049-20

10. Press the NEXT button to continue.
If STARTER TERMINAL was selected, proceed as follows:
a. Select the VEHICLE BRAND:

b.
c.
d.
e.

FIATeBay logo
CHRYSLEReBay logo
DODGEeBay logo
• LANCIA
Press the NEXT button to continue.
Select the CAR MODEL:
• One or more options are available, depending on the previously selected manufacturer.
Press the NEXT button to continue.
Select the BATTERY VALUE:

• It may not be required for some models, if they are equipped with a single type of battery.
f. Press the NEXT button to continue.
The instrument automatically proceeds sequentially to:
• Charge status control.
• Charge (if necessary).
• Final check after recharge.
While charging, the following parameters are displayed:
• Charging voltage.
• Charge current.
• Remaining charge time.
• Charge amount supplied to the battery in Ah.
At the end of the test, the display shows the result (Fig. 6) ; the screens can be scrolled
with the UP and DOWN arrows.
• To print the results, press the PRINT function key.
• To return to the Main menu, press the EXIT function key.

08-049-20

-12-

Result of the battery check with GRX 3228 FCA

Fig. 5
Final Results
1
2
3
4
5
6
7
8

-

Battery test result
Total charging time
Measured voltage
Measured current
Charging current
C Rated battery data
Health status
Test code

-13-

08-049-20

CHECK AND REPAIR RESULT
Depending on the test results, perform the operations in the table below:
READING ON MOPAReBay logo BATTERY TESTER
Good battery (Good & Pass)

READING ON MIDTRONICS
GRX 3228 FCAeBay logo
Good battery

Good-Recharge (Good &
Recharge)

Charge and repeat the test
(Recharge & Retest)

Change battery (Bad &
Replace)

Change battery

Faulty cell (Bad Cell Replace)

Faulty cell

Battery too hot

Frozen battery

OPERATION
No operation.
Completely recharge the battery using the instruments recommended by FCAeBay logo and then
perform the diagnosis again.
Completely recharge the battery using the instruments recommended by FCA and then
perform the diagnosis again.
Replace the battery with a new
one, referring to the spare parts
catalogue for the specific chassis.
Replace the battery with a new
one, referring to the spare parts
catalogue for the specific chassis.
Leave the battery to cool down
and then perform the diagnosis
again.
Leave the battery to thaw and
then perform the diagnosis
again.

NOTE: If the test results confirm the need to replace the battery, a test MUST be performed
on the new battery, to ensure optimal charge conditions.
CLAIM FORM DATA
For the battery checks and eventual replacement to be done under warranty, it is mandatory to
attach all the result print-outs from the diagnosis equipment to the repair order, as described in this
Service News.
For the new MopareBay logo Battery Tester instrument it is no longer necessary to print and attach the
receipt. Make sure that the instrument is connected to the Internet via a W-iFi network and that at
the end of the verification it has sent the result to the specific site in the cloud.
NOTE: Operations performed under warranty will not be refunded if the test results are not
printed, even if this is due to an insufficient level of charge of the internal buffer
battery of the test equipment in the event of a completely flat vehicle battery.
NOTE: The presence of non-genuine MopareBay logo system or accessory device (electrical/
electronic) not installed according to the technical specifications of the manufacturer
will invalidate the warranty of the battery and/or of other concerned systems or
components.

08-049-20

-14-

The result print-outs must contain at least the following data:








Date and time.
Test result.
Measured voltage.
Measured amperage.
Battery rated current and the relative standard.
Indication of previous performed recharge.
Location of the battery (in the vehicle, outside the vehicle).
Position of the terminals (battery terminals, dummy terminals).
Type of battery (normal, AGM, spiral) This information must be included in the message field in
the Claim Form in the form of the test code. It is possible that paper copies of the print-outs
could be requested during the claim assessment. If the information is incomplete, incorrect or if
there is evidence of failure to apply the procedure described in this Service News, FCAeBay logo
reserves the right not to reimburse the repair costs.

OPERATION

OPERATION CODE

Preliminary diagnosis + battery
replacement
Good-Recharge (Good &
Recharge)

Check and replace primary bat- defined by Tempario
tery: 08080110
Check and replace aux battery defined by Tempario
(if equipped): 08080103

POLICY:
Information Only

TIME

12

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TSB/Document ID: 08-049-20

Replacement Service Bulletin Number:

MFR Communication Date: 2020-04-22

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ELECTRICAL SYSTEM

MFR Component System:

MFR Component Subsystem:


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