NHTSA ID Number: 10175593
Manufacturer Communication Number: INC 20-015
TSB/Document Date: 2020-05-26
Summary
INFORMATIONAL COMMUNICATION: ENGINE START UP AND UNIT FUNCTION WITH "EMPTY "DIESEL EXHAUST FLUID ( DEF)
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TSB/Document ID: INC 20-015
Replacement Service Bulletin Number:
MFR Communication Date: 2020-05-21
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: FUEL SYSTEM, DIESEL
MFR Component System:
MFR Component Subsystem:
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DEF (DIESEL EXHAUST FLUID) TANK EMPTY.
Bulletin Type:
INC
Bulletin #(s):
20-015
Publication Date:
Make(s):
Model(s):
May 2020
ALL CUMMINS
DIESEL
ENGINES EQUIPPED
WITH DEF.
ALL CUMMINS
DIESEL
ENGINES EQUIPPED
WITH DEF.
Model Year(s):
ALL MODEL YEAR(S)
The engine start up and units function with empty DEF tank,
All units with Cummins
diesel engines equipped with DEF.
INSTRUCTIONS
If the vehicle runs out of DEF:
Vehicles that use DEF will have indicators on the dash that will alert the driver of the quantity of DEF on
board. A gauge similar to a fuel gauge will indicate the level of DEF.
There will be a DEF low level warning lamp that will illuminate when DEF is low.
If the vehicle would run completely out of DEF, vehicle power will be de-rated and speed will be reduced
to approximately 15 MPH. Once the tank has been refilled the engine will resume normal power levels.
Jayco
’s sole obligation under our limited warranty is to repair or replace defective materials and/or workmanship deemed our responsibility as determined
by Jayco
in our sole discretion. Jayco
reserves the right to use new and/or remanufactured parts or materials of similar quality to complete any work, and to
make parts and/or design changes as appropriate without notice to anyone. Jayco
designs and/or materials changes are done without obligation to
incorporate such changes in previously manufactured product. Jayco
makes every reasonable effort to ensure field remedies will not adversely affect
performance and/or safety of the unit. This field remedy is not intended to extend to future performance of this RV, or any of its materials, components or
parts beyond the standard warranty period. The RV owner’s obligation to notify Jayco
, or one of its independent, authorized dealers, of a claimed defect
does not modify any obligation placed on the RV owner to contact Jayco
directly when attempting to pursue remedies under state or federal law. Jan. 2019.
903 South Main Street • P.O. Box 460 • Middlebury, IN 46540
DEF (DIESEL EXHAUST FLUID) TANK EMPTY
May 2020
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