Revised March 2020
Dealer Service Instructions for:

Emissions Recall V11
3.0L Diesel Emissions
NOTE: Dealers must provide the updated AEM Disclosure form and Extended
Warranty Document to the customer prior to performing V11. The updated
AEM Disclosure form and Extended Warranty Document are included with any
newly ordered Authorized Modification Label kits. Any previous kits will require
the old AEM Disclosure form be discarded and an updated form printed. The
updated AEM Disclosure form may be obtained/printed from DealerCONNECT
or from the last page of this document.
SPECIAL NOTE: For (DS) RAM Pickups ONLY, CSN U07 should be
performed AFTER Emissions Recall V11 as instructed in Step 49.

Remedy Available
2014-2016

(WK) Jeep Grand Cherokee

2014-2016

(DS) RAM 1500 Pickup

NOTE: This recall applies only to the above vehicles equipped with a 3.0L turbo
diesel engine (sales code EXF).
NOTE: Some vehicles above may have been identified as not involved in this
recall and therefore have been excluded from this recall.
IMPORTANT: Some of the involved vehicles may be in Dealer vehicle
inventory. Dealers should complete this recall service on these vehicles before
retail delivery. Involved vehicles can be determined by using the VIP inquiry
process.

 Copyright 2020, FCA US LLC, All Rights Reserved (tdb)

Emissions Recall V11 -- 3.0L Diesel Emissions

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Subject
Per FCA’s agreement with EPA and CARB, FCA agreed to recall approximately
100,000 EcoDiesel vehicles to update the emissions control system software with
the Approved Emissions Modification or “AEM.”

Repair
Provide the updated AEM Disclosure form and Extended Warranty Document to
the customer prior to performing V11. Inspect the software level of the Powertrain
Control Module (PCM) to determine if modified or if the AEM can be sucessfully
installed, and if necessary, reprogram the PCM. Inspect the software level of the
Transmission Control Module (TCM) to determine if modified or if the AEM can
be sucessfully installed, and if necessary, reprogram the TCM. Fill out supplied
label and install on the vehicle.

Claim Requirements
You must take a clear, legible photo of the installed Recall label on the vehicle and
download two Vehicle Scan Reports, one that displays the PCM and TCM
calibration levels before completing the Recall, and another that displays the PCM
and TCM calibrations levels after completing the Recall. For Warranty
reimbursement, attach the photo and the two Vehicle Scan Reports to the claim and
submit via RA to the Warranty Contact Center.

Parts Information
Part Number

CEMGV081AB – 3.0L Diesel Authorized Modification Label Kit
Description

V08/V11 AEM Label and Extended Warranty Document
NOTE: If dealer has any remaining stock of Authorized Modification Label
Kits containing the AEM Disclosure form (Part # CEMGV081AA), remove
and discard the AEM Disclosure form.
An updated AEM Disclosure form may be obtained/printed from
DealerCONNECT or from the last page of this document.

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Parts Information [Continued]
Ordering Additional labels and extended warranty information kits:
The labels and extended warranty information may be ordered using the Marketing
Materials link within DealerCONNECT. Please note that this process is for
replenishment only.
Process Steps to Order Additional labels and extended warranty information
kits:
1. Access the “DealerCONNECT” website.
2. Select the “Marketing” link in the header of DealerCONNECT.
3. Locate the “Product Information” section heading on the Marketing page.
4. Select the “Literature and Merchandising Materials” link in the product
information section.
5. Locate the “MOPAR” section heading on the Literature and Merchandising
Materials page.
6. Select the “Recall Labels / Cards” link listed in the MOPAR section.
7. Select Item > Update Cart > Submit Order.
Process steps to print updated AEM Disclosure form from DealerCONNECT:
1. Access the “DealerCONNECT” website.
2. Locate the “Recall Resources” section.
3. Under the “Recall Central” heading, select the “Recalls” link.
4. Locate the “Repair Information” section.
5. Select the “V08/V11 AEM Disclosure form” link.
6. Print a copy of the AEM Disclosure form.
7. Provide the AEM Disclosure form to the customer.

Parts Return
No parts return required for this campaign.

Emissions Recall V11 -- 3.0L Diesel Emissions

Special Tools
The following special tools are required to perform this repair:
 NPN

wiTECH micro pod II

 NPN

Laptop Computer

 NPN

wiTECH Software

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Emissions Recall V11 -- 3.0L Diesel Emissions

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Service Procedure
NOTE: Provide the updated AEM Disclosure form and Extended
Warranty Document to the customer prior to performing V11.
CAUTION: Do not interrupt the software update process in any way once
it has begun. It may cause permanent damage to the PCM which will
require replacement. It is highly recommended to have a new generic PCM
unit available at the workshop before starting the Repair Procedure.
NOTE: The wiTECH scan tool must be used to perform this recall. The
wiTECH software is required to be at the latest release level before
performing this procedure.
1. Open the hood. Install a battery charger and verify that the charging rate
provides 13.0 to 13.5 volts. Do not allow the charger to time out during the
flash process. Set the battery charger timer (if so equipped) to continuous
charge.
NOTE: Use an accurate stand-alone voltmeter. The battery charger volt
meter may not be sufficiently accurate. Voltages outside of the specified
range will cause an unsuccessful flash. If voltage reading is too high, apply
an electrical load by activating the park or headlamps and/or HVAC
blower motor to lower the voltage.
2. Connect the wiTECH micro pod II to the vehicle data link connector.
3. Place the ignition in the “RUN” position.
4. Open the wiTECH 2.0 website.
5. Enter your “User id” and “Password” and your “Dealer Code”, then select
“Sign In” at the bottom of the screen. Click “Accept”.
6. From the “Vehicle Selection” screen, select the vehicle to be updated.
7. Print and save a copy of the pre-flash Vehicle Scan Report.
8. Using the wiTECH tool or the cluster display record the Oil Life percentage.

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Service Procedure [Continued]
9. From the “Action Items” screen, select the “Topology” tab.
NOTE: The PCM must be at the latest software calibration level after
completing this recall.
10. From the “Topology” tab, select the “PCM” module icon.
11. From the “Flash” tab, compare the “Current Electronic Control Unit (ECU)
Part Number” with the “New ECU Part Number” listed.
 If the “Current ECU part Number” is the same as the “New Part
Number”, proceed to Step 19.
 If the “Current ECU part Number” is NOT the same as the “New Part
Number”, continue with Step 12.
12. From the PCM tab, select the PCM flash part number. Read the flash special
instructions page. Select “OK” to continue.
13. From the flash ECU agreement page, agree to terms by checking the box.
14. Select “Flash ECU” and then follow the wiTECH screen instructions to
complete the flash.
15. Confirm the software is at the latest available calibration level.
 PCM flash successful and software is at the latest level, continue to Step 16.
 PCM flash failed, a STAR Case must be submitted, then contact the STAR
Center to request further information.
16. Using the wiTECH tool or the cluster display compare the Oil Life percentage
to the pre-flash percentage.
 If the Oil Life percentage is the same, continue to Step 19.
 If the Oil Life percentage changed, continue to Step 17.

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Service Procedure [Continued]
17. From the “Topology” tab, select the “PCM” module icon.
NOTE: Disregard the introduction screen in the wiTECH "Oil Life Data
Exchange" procedure and perform the "Oil Life Data Exchange"
procedure following the screen prompts.
18. Select “Misc Functions” tab, select “Oil Life Data Exchange” then follow the
screen prompts.
19. Click “View DTCs”, select “Clear All DTCs”, click “Continue” and then click
“Close”.
20. From the “Action Items” screen, select the “Topology” tab.
NOTE: The TCM must be at the latest software calibration level after
completing this recall.
21. From the “Topology” tab, select the “TCM” module icon.
22. From the “Flash” tab, compare the “Current Electronic Control Unit (ECU)
Part Number” with the “New ECU Part Number” listed.
 If the “Current ECU part Number” is the same as the “New Part
Number”, proceed to Step 27.
 If the “Current ECU part Number” is NOT the same as the “New Part
Number”, continue with Step 23.
23. From the TCM tab, select the TCM flash part number. Read the flash special
instructions page. Select “OK” to continue.
24. From the flash ECU agreement page, agree to terms by checking the box.
25. Select “Flash ECU” and then follow the wiTECH screen instructions to
complete the flash.
26. Confirm the software is at the latest available calibration level.
 TCM flash successful and software is at the latest level, continue to Step 27.
 TCM flash failed, a STAR Case must be submitted, then contact the STAR
Center to request further information.

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Service Procedure [Continued]
27. Click “View DTCs”, select “Clear All DTCs”, click “Continue” and then click
“Close”.
28. Print and save a copy of the post flash Vehicle Scan Report.
29. Remove the battery charger from the vehicle.
30. Perform the following “Service Diesel Particulate Filter Regeneration”
procedure.
NOTE: If any fault codes are present the following routine may abort.
WARNING: Due to the fact that the vehicle may be left unattended during this
procedure, every precautionary measure must be taken to ensure that the
vehicle cannot be stolen and that no person comes in contact with the hot
exhaust or hot exhaust gases during the procedure.
NOTE: In order for Service Diesel Particulate Filter Regeneration to begin, the
vehicle must be parked with the parking brake engaged, be at normal
operating temperature, and have at least three gallons of fuel. If any of these
conditions are violated after Service Diesel Particulate Filter Regeneration
begins, or if the brake or accelerator pedal is pressed, Service Diesel
Particulate Filter Regeneration will abort.
31. Position the vehicle on a NONFLAMMABLE surface such as concrete.
WARNING: Exhaust temperatures will be extremely high. Do not perform this
procedure on flammable surfaces such as asphalt, grass, etc. or adjacent to
property that may be damaged by the exhaust gases, or in a location where
individuals may be required to pass adjacent to the exhaust.
32. Position the shift lever in Park and set the Parking Brake.
33. Mark an area 12 feet (3.66 meters) by 12 feet (3.66 meters) surrounding the
exhaust outlet. The exhaust outlet should be six feet from the fore and aft ends of
the marked off area.
34. If not already performed, connect the Diagnostic Scan Tool to the vehicle.

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Service Procedure [Continued]
35. Start the engine and drive the vehicle to bring the engine above 140 F.
36. From the “Action Items” screen, select the “Topology” tab.
37. From the “Topology” tab, select the “PCM” module icon.
38. Select “Misc Functions” tab then select “Service Diesel Particulate Filter
Regeneration”.
NOTE: During Service Diesel Particulate Filter Regeneration, engine RPM
will be elevated to 2,500 RPM. When the engine RPM returns to normal idle,
the Service Diesel Particulate Filter Regeneration has completed or aborted.
39. Follow screen prompts.
NOTE: The scan tool must remain connected during the Service Diesel
Particulate Filter Regeneration. When the Service Diesel Particulate Filter
Regeneration is finished the scan tool will report a successful regeneration.

40. Service Diesel Particulate Filter Regeneration will automatically abort once the
cycle is complete. If Service Diesel Particulate Filter Regeneration needs to be
aborted prior to the end of the cycle, any of the following manual methods can
be used:
• Turning the ignition OFF
• Depressing the brake pedal
• Moving the PRNDL from P/N to D/R
41. Once Service Diesel Particulate Filter Regeneration is complete, click “View
DTCs”, select “Clear All DTCs”, click “Continue” and then click “Close”.
42. Place the ignition in the “OFF” position and then remove the wiTECH micro
pod II device from the vehicle.

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Service Procedure [Continued]
43. Legibly type or print (with a ballpoint pen) the VIN, dealer code and date on the
Authorized Modifications Label (Figure 1).

Figure 1 – Complete Label

44. Remove the paper backing from the clear film on the front of the Authorized
Modifications Label then carefully apply the clear film over the front of the
completed Authorized Modifications Label (Figure 2).
AUTHORIZED
MODIFICATIONS LABEL

PAPER
BACKING

CLEAR FILM

Figure 2 – Remove Backing from the Clear Film

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Service Procedure [Continued]
45. Using isopropyl alcohol or glass cleaner and a soft cloth, clean an area near the
VECI label.
46. Remove the Authorized Modifications Label from the paper backing and attach
the label to the cleaned area near the VECI label (Figures 3 and 4).
47. Take a picture of the label on the vehicle making sure all label information is
legible and submit the photo along with both the pre and post-flash Vehicle
Scan Reports via RA to the Warranty Contact Center for reimbursement
(Figures 3 and 4).

VECI LABEL

VECI LABEL

NEW LABEL

Figure 3 – Jeep Grand Cherokee Label Location

NEW LABEL

VECI LABEL

Figure 4 – RAM 1500 Label Location

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Service Procedure (Continued)
48. For 2014 MY (WK) Jeep Grand Cherokee and (DS) RAM 1500 Pickups, if
“Emissions Recall R69 - Selective Catalytic Reduction Catalyst” is not
complete, perform R69 recall.
49. For (DS) RAM 1500 Pickups, if “Customer Satisfaction Notification U07 –
AutoPark Functionality” is not complete, perform U07 recall.
50. Close the vehicle hood.
51. Return the vehicle to the customer.