5/5/2020

01 05 20_N47T/N57T EGR COOLER: LTD WTY EXTENSION TO 10 YEARS WITHOUT MILEAGE LIMIT

SIB 01 05 20
N47T/N57T EGR COOLER: LTD WTY EXTENSION TO 10 YEARS
WITHOUT MILEAGE LIMIT

2020-04-09

MODEL
E-Series
F02
F10
F10
F15
F25
F30
F30
F31
F31

MY
2015
2014 2016
2014 2016
2014 2018
2015 2017
2014 2018
2013 2018
2014
2014 2018

Model Description
740Ld xDrive Sedan

Production Dates
February 13, 2014 – May 8, 2015
September 12, 2013 – September 30,
2016

Engine
N57T

535d xDrive Sedan

June 17, 2013 – September 21, 2016

N57T

X5 xDrive35d

June 25, 2013 – June 30, 2018

N57T

X3 xDrive28d

March 10, 2014 – December 21, 2016

N47T

328d Sedan

June 24, 2013 – April 18, 2018

N47T

535d Sedan

328d xDrive Sedan
328d Sports Wagon
328d xDrive Sports
Wagon

September 14, 2013 – October 11,
2018
April 16, 2013 – April 18, 2013
June 21, 2013 – December 10, 2018

N57T

N47T
N47T
N47T

Note: The Model information above is for informational purposes only, it is not the only deciding factor.

ELIGIBLE VEHICLES
If Recall Campaign 18V-755: Exhaust Gas Recirculation (EGR) Cooler Inspection (and
repair) (SI B11 17 18) applies and shows open on an Eligible Vehicle, then this bulletin
does not apply.
To assist you in identifying those vehicles that have this component-specific extended limited warranty
coverage, the DCSnet Warranty Vehicle Inquiry has been updated with the VIN and Component-specific
Vehicle Comment shown below:
Please see SI B01 05 20 (DC 11 71 90 04 00). For this vehicle, the Exhaust Gas
Recirculation (EGR) Cooler limited warranty for defects in materials or workmanship has
been extended to 10 years without mileage limit as determined from the original in-service
date. This coverage is subject to the same vehicle eligibility requirements, limitations, and
exclusions that apply to the BMW New Vehicle Limited Warranty for Passenger Cars and
Light Trucks.
Note: Before performing a repair and submitting a claim, first confirm that the vehicle has the above Notice
of Limited Warranty Extension in the DCSnet Warranty Inquiry Vehicle Comments section.
If you have ELW eligibility and/or coverage questions, please contact the Warranty department through IDS
by selecting Coverage, Policy, Coding Questions and Mileage Corrections prior to performing any repair.

INFORMATION
For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the
vehicle’s Exhaust Gas Recirculation (EGR) Cooler to:

10 years without mileage limit as determined by the vehicle’s original in-service date.
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01 05 20_N47T/N57T EGR COOLER: LTD WTY EXTENSION TO 10 YEARS WITHOUT MILEAGE LIMIT

This component and issue-specific
limited warranty extension applies to
defects in materials or workmanship.
This coverage is subject to the same
vehicle eligibility requirements,
limitations, and exclusions that apply
to the BMW New Vehicle Limited
Warranty for Passenger Cars and
Light Trucks.

Note: This bulletin is notice of a limited warranty extension. This is NOT a notice of a Recall
or Service Action.
There is no immediate repair required unless the BMW vehicle is currently experiencing this problem.
Customer Notification Letter
Even though this is NOT a Recall, BMW NA is sending VIN-specific customer notification letters.

SITUATION
The vehicle demonstrates a power loss and the malfunction indicator lamp (MIL) on.
The following fault codes may be stored in the DDE:

24CE00 - Hot film air mass meter: Ratio of measured to calculated air mass too high
27F000 - Charge air hose monitoring in idle: Charge air hose fallen down
290900 - Air system, air to EGR air mass flow plausibility: Measured air mass compared to
calculated air mass too high
290A00 - Air system, air to EGR air mass flow plausibility: measured air mass compared to
calculated air mass too high and high charging pressure control deviation
Additionally, the customer may also state that from the engine compartment there is:

A whistling noise;
A diesel exhaust smell; and/or
A smell of melted plastic.
The intake manifold (intake system) is found to have thermal deformation or damage. Melt through may also
be found in the area of the EGR inlet and randomly around the intake system.

CAUSE
The reason for the SITUATION, there is:

1. Excessive thermal load from the EGR system on the intake components; which results with
2. Excessive unmetered air leaks on the intake/charge air system

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01 05 20_N47T/N57T EGR COOLER: LTD WTY EXTENSION TO 10 YEARS WITHOUT MILEAGE LIMIT

CORRECTION
Follow the attachment below that applies to diagnose and repair the vehicle:

For N47T engines – B010520 N47T; or
For N57T engines – B010520 N57T

PARTS INFORMATION
This issue and repair information was previously made available in Service Information Bulletins B11 07 16
and B11 17 18.
The release of this bulletin should not require your center to increase its current inventory of the
part numbers listed below.
Only use and invoice the part numbers below that apply.
Performing a part number look-up in ETK (EPC) by VIN or model in place of using/invoicing the
following part numbers may result with the wrong part numbers being invoiced and installed, this
could delay the payment of claim.
Part Number:
11 71 7 794 785
11 71 7 799 853
13 62 8 637 896
And
11 71 8 476 994
Or

Description:
Pipe Socket
O-ring
Sensor boost pressure N47 N57

Quantity:
2
1
1

EGR Cooler (F15 built up to 9/2015, and all F25 and F02)

1

EGR Cooler (F15 built 10/2015 and later; and all F30, F31,
F10)

1

Small parts set of the exhaust-gas recirculation cooler
engine N47

1

Small parts set of the exhaust-gas recirculation cooler
engine N57

1

Intake pipe with air flap control F02 F10 (N57T)

1

Intake pipe with air flap control F15 (N57T)

1

Intake pipe with air flap control F25 F30 F31 (N47T)

1

Part Number:

Description:

82 14 1 467 704

Coolant (1 Gallon concentrate)

Quantity:
Sublet as
needed

11 71 8476993
And
11 71 8479905
Or
11 71 8 490 221
And:
11 61 7 811 909
Or:
11 61 8 514 731
Or
11 61 8 514 771
Bulk Material

WARRANTY INFORMATION
This component’s issue-specific limited warranty extension to 10 years without mileage limit applies to
eligible US-specification BMW vehicles that are registered, operated and have their covered repair
performed by an authorized BMW center in the United States (including Puerto Rico) for defects in materials
or workmanship.

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01 05 20_N47T/N57T EGR COOLER: LTD WTY EXTENSION TO 10 YEARS WITHOUT MILEAGE LIMIT

The existing limited warranty coverage for the whole vehicle and other components has not
changed.
This coverage supersedes the coverage that is provided under the BMW Certified Pre-Owned Program or
any BMW Group Vehicle Service Contract that applies to the vehicle.
Should this component fail again for issue described in this bulletin, it is covered by the remaining portion of
the extended limited warranty coverage period.
Non-Qualifying Repairs
Non-US specification vehicles, ineligible vehicles, eligible vehicles operated and repaired outside the United
States and Puerto Rico and/or the diagnosis and repair of other unrelated issues are not covered under the
terms of this limited warranty extension.
Qualifying Repairs - Claim Submission
There is overlapping labor contained within the flat rate labor operations provided below, please
use the FRU Plausibility check tool to identify the overlapping labor and reduce the stated FRU
allowances accordingly prior to claim submission.
Claim this work with the defect code and labor operations provided below.
Defect Code:

1171900400 F02 F10 F15 F16 F25 F26 F30 F31 N47 N57 US EGR cooler

Labor Operation Description
00 00 006

Labor Allowance

Performing vehicle test (with vehicle diagnosis system –
checking faults) (Main work)

Refer to AIR

Performing vehicle test (with vehicle diagnosis system –
checking faults) (Plus work)

Refer to AIR

Connect an approved battery charger/power supply

Refer to AIR

Performing vehicle diagnosis – test module

Work time (WT)

Removing and installing/replacing EGR cooler

Refer to AIR

Or:
00 00 556
And:
61 21 528
And, as
necessary:
61 00 006
And:
11 71 600
And:
11 99 000

Inspecting EGR valve, EGR valve removed and replace if
1 FRU
necessary (with 11 71 600, EGR valve removed)

If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556 instead.
And, for the
N57T engine only

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01 05 20_N47T/N57T EGR COOLER: LTD WTY EXTENSION TO 10 YEARS WITHOUT MILEAGE LIMIT

Labor Operation

Description
Removing and inspecting/replacing high pressure
auxiliary EGR cooler (EGR cooler’s production date is
before 15.02.20 (YY.MM.DD or February 20, 2015)

11 71 704

Labor Allowance
Refer to AIR

And, as if necessary:
Labor Operation Description

Labor Allowance

11 61 551

Refer to AIR

Replace intake manifold

And, if necessary:
18 31 580

Removing and inspecting/replacing Diesel particulate filter
Refer to AIR
(DPF)

And:
18 31 900

Additional job while replacing particulate filter (Resetting
adaptations values)

Refer to AIR

Refer to AIR for the corresponding flat rate unit (FRU) allowances and reduce as necessary.
Work time labor operation code 61 00 006 is not considered a Main labor operation; however; it
does require an individual punch time to support the FRU amount claimed and an explanation on the repair
order and in the claim comments section.
Work time labor operation code 11 99 000 is not considered a Main labor operation. Also, since the work
time FRU allowance to be claimed is specified, a separate punch time is not required. However; it still
requires an explanation on the repair order and in the claim comments section.
And, as needed:
Sublet – Bulk Materials (RO and Claim Comments Required)
Sublet Code See the sublet
4
reimbursement
calculations below

Reimbursement for the repair-related bulk materials (Do not
use the BMW part numbers for claim submission)

Sublet reimbursement calculation for claiming the applicable repair-related bulk materials (BMW part
numbers) is at the dealer net price amount for the quantities used plus your center’s handling.
BMW Antifreeze/Coolant: Claim the corresponding sublet dollar amount for the quantity needed to replace
what was drained with a 50/50 coolant/water solution.
Enter this material cost in sublet and itemize the amount on the repair order and in claim comment section.
Consequential Repair
When additional work and/or part replacements are required as a direct result of the issue described in this
Service Information bulletin, claim these items under the under the defect code listed above together with
the corresponding labor operations (including any additional diagnosis) listed in AIR if applicable.
Please explain the reason for this consequential repair work (the why and what) on the repair order and in
the claim comments section.
Previous Customer-Pay Repairs – Limited Warranty Extension Reimbursement

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01 05 20_N47T/N57T EGR COOLER: LTD WTY EXTENSION TO 10 YEARS WITHOUT MILEAGE LIMIT

Under this extended limited warranty, BMW of North America, LLC (BMW NA) will provide reimbursement
for qualifying customer-pay repairs that were performed on an eligible vehicle prior to the release of this
component-specific limited warranty extension.
Customer-pay repairs are subject to the same vehicle eligibility requirements, limitations, and exclusions
that apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks.
Repairs That Do Not Qualify for Reimbursement
Repairs performed on ineligible vehicles, eligible vehicles operated and repaired outside the United States
and Puerto Rico and/or the diagnosis and repair of other unrelated issues. This exclusion also applies to
repairs that were performed using (including those repairs that result from using) non-genuine BMW parts
and/or used BMW passenger car or light truck parts.
Requesting Reimbursement for a Previous Repair That Qualifies
For a customer to request reimbursement for a qualifying customer-pay repair performed either by an