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NHTSA ID Number: 10174913

Manufacturer Communication Number: L-SB-0013-20

TSB/Document Date: 2020-05-11


Summary

TSB: All 2018 ? 2020 model year LC500 and LC500h vehicles are equipped with high-friction brake pads, specifically designed for superior braking performance and response. As a result, the front or rear brakes may exhibit a squeal/squeak noise. For customers who find these characteristics objectionable, brake pads with alternative material are now available as service parts.


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TSB/Document ID: L-SB-0013-20

Replacement Service Bulletin Number:

MFR Communication Date: 2020-04-21

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: SERVICE BRAKES, HYDRAULIC

MFR Component System:

MFR Component Subsystem:


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L-SB-0013-20

April 21, 2020

Brake Squeal/Squeak
Service
Category

Brake

Section

Brake (front)

Market USA

Applicability
YEAR(S)

MODEL(S)

2018 - 2020

LC500, LC500H

ADDITIONAL INFORMATION

SUPERSESSION NOTICE
The information contained in this bulletin supersedes Service Bulletin No. L-SB-0013-18.
 Applicability has been updated to include 2020 model year LC500 and LC500h vehicles.
Service Bulletin No. L-SB-0013-18 is obsolete and any printed versions should be discarded.

Introduction

All 2018 – 2020 model year LC500 and LC500h vehicles are equipped with high-friction brake
pads, specifically designed for superior braking performance and response. As a result, the front
or rear brakes may exhibit a squeal/squeak noise.
For customers who find these characteristics objectionable, brake pads with alternative material
are now available as service parts.
NOTE
 Any changes made to the brake pad material may result in altered and possibly reduced braking
performance and/or feeling under certain driving conditions, including track use.
 Please note disclosures stated in the LC500 and LC500h sales information, both in print form and
online, and discuss with the customer before installing the alternate brake pads listed in this
Service Bulletin.
 It is an inherent characteristic of materials and design of brake pads used in this high-performance
brake system that brake squeal/squeak noise may result.

© 2020 LexuseBay logo, a division of ToyotaeBay logo Motor Sales, USA

Page 1 of 4

L-SB-0013-20

April 21, 2020

Page 2 of 4

Brake Squeal/Squeak
Warranty Information
OP CODE

DESCRIPTION

TIME

OFP

T1

T2

BR1705

R & R Front and Rear Brake Pads

1.6

04465-XXXXX
04466-XXXXX

36

99

APPLICABLE WARRANTY
 This repair is covered under the LexuseBay logo Basic Warranty. This warranty is in effect for 48
months or 50,000 miles, whichever occurs first, from the vehicle’s in-service date.
 Warranty application is limited to occurrence of the specified condition described in
this bulletin.
NOTE
Choose the correct OFP for the vehicle being repaired by searching brake pad (04465/04466) in the EPC
using the EPC VIN filter. Warranty claims MUST be submitted with the correct OFP with 10 digits.

Parts Information
PART NUMBER
PART NAME

QTY

04465-11020

Pad Kit, Disc Brake, Front

1

04466-11020

Pad Kit, Disc Brake, Rear

1

PREVIOUS

NEW

04465-11010
04466-11010

Required Tools & Equipment
SPECIAL SERVICE TOOLS (SST)

PART NUMBER

QTY

Coil Spring Stopper Belt

09727-00110

1

Spreader, Disc Brake Piston Wide Type

09719-77020

1

*Essential SST.

NOTE
Additional SSTs may be ordered by calling 1-800-933-8335.
REQUIRED EQUIPMENT

SUPPLIER

PART NUMBER

QTY

ChassisEAR™ (or equivalent)

ADE

JSP06608
(JS Products)

1

NOTE
 A mechanic’s stethoscope or similar tool may be used in place of ChassisEAR™.
 ChassisEAR™ may be ordered by calling Approved Dealer Equipment (ADE) at 1-800-368-6787.

© 2020 LexuseBay logo, a division of ToyotaeBay logo Motor Sales, USA

L-SB-0013-20

April 21, 2020

Page 3 of 4

Brake Squeal/Squeak
Repair Procedure

Confirm a squeal/squeak noise is present from either the front or rear brake pads.
NOTE
 Brake squeal/squeak noise may be more likely at slower speeds or in Reverse.
 Use ChassisEAR™ if necessary to help identify the source of the noise.

Is a squeal/squeak noise coming from either the front or rear brake pads?

YES — Continue to step 2.

NO — This bulletin does NOT apply. Continue diagnosis using the applicable
Repair Manual.

Replace BOTH front and rear brake pad kits.
NOTICE
Regardless of the location of the squeal/squeak noise, BOTH front and rear brake pad kits
MUST be replaced to effectively address the condition.

A. Remove the front and rear brake pad kits.
Refer to TIS, applicable model and model year Repair Manual:

2018 – 2019 LC500:
General – Maintenance – “Maintenance: Front / Rear Disc Brake Pad: Removal”

2020 LC500:
General – Maintenance – “Maintenance: Front / Rear Disc Brake Pad: Removal”

2018 – 2019 LC500h:
General – Maintenance – “Maintenance: Front / Rear Disc Brake Pad: Removal”

2020 LC500h:
General – Maintenance – “Maintenance: Front / Rear Disc Brake Pad: Removal”

© 2020 LexuseBay logo, a division of ToyotaeBay logo Motor Sales, USA

L-SB-0013-20

April 21, 2020

Page 4 of 4

Brake Squeal/Squeak
Repair Procedure (continued)

B. Install the NEW front and rear brake pad kits.
Refer to TIS, applicable model and model year Repair Manual:

2018 – 2019 LC500:
General – Maintenance – “Maintenance: Front / Rear Disc Brake Pad: Installation”

2020 LC500:
General – Maintenance – “Maintenance: Front / Rear Disc Brake Pad: Installation”

2018 – 2019 LC500h:
General – Maintenance – “Maintenance: Front / Rear Disc Brake Pad: Installation”

2020 LC500h:
General – Maintenance – “Maintenance: Front / Rear Disc Brake Pad: Installation”

Confirm the condition is no longer present.

© 2020 LexuseBay logo, a division of ToyotaeBay logo Motor Sales, USA

1


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