Technical product information
Topic
Market area
Brand
Transaction No.
Level
Status
Release date

New Continental GT and New Continental GTC - Rear quarter glass not fully closing
Bentley: worldwide (2WBE)
Bentley
2058424/3
EH
Approval

New customer code
Object of complaint

Complaint type

Position

body fixtures and fittings -> window opening/closing, window heating
body fixtures and fittings -> window opening/closing, window heating -> electric window lifter
body fixtures and fittings -> window opening/closing, window heating -> window return at doorclosing
body fixtures and fittings -> window opening/closing, window heating -> window return at doorclosing

functionality
functionality -> cannot be closed
functionality -> without function /
defect
functionality -> without function /
defect

rear left

Vehicle data
New Continental GT and GTC
Sales types
Type
3S3*
3S3*
3S3*
3S4*
3S4*

MY
2018
2019
2020
2019
2020

Brand Designation Engine code
E
*
E
*
E
*
E
*
E
*

Gearbox code
*
*
*
*
*

Final drive code
*
*
*
*
*

Chas is numbers
Manufacturer Filler Type Filler MY Factory From
SCB

*

*

Documents
Document name
master.xml

*

*

C

To

000011 081983

Prod from Prod to

rear
right

Technical product information
New Continental GT and New Continental GTC - Rear quarter glass not fully closing

Transaction No.: 2058424/3

Customer statement / workshop findings
Referring to Figure 1 - During the window and/or door close operation, the front door drop glass closes and seals (Point A) however the rear
quarter glass does not fully close and seal (Point B) leaving a gap between the front and rear glass (Point C)

Figure 1

Technical background
Refer to the Measure section of this TPI

Production change
All vehicles from VIN SCBCG13S5LC081983 have the latest level of software installed at the time of production

Measure
• The closed- circuit voltage of the vehicle must be at least 12.5 V during the update. Connect a suitable battery charger to
the vehicle. For further information refer to the Repair manual.
• During the update switch off all unnecessary consumers ( ventilation, seat heater, interior illumination etc)
• Because of the highest transmission stability you MUST use the diagnosis interface VAS 6154 ( WiFi diagnostic tool) ONLY
in USB operation or the cable- connected VAS 5055 for the reprogramming ( updating) of control units. If these units are
not available, the diagnosis interface VAS 5054 ( A) can also be used in USB mode
• Do Not under any circumstances use a Bluetooth connection to conduct the reprogramming ( updating) of control units
1) Switch on ignition, ensure the ignition is on for the duration of the update (unless otherwise instructed)
2) From the diagnostic tool main desktop select the Off Board Diagnostic Information System
- Select – Start diagnosis
- Select – Model / Engine
3) Referring to Figure 1 - Select Special functions (1), Select SVM – Problem related Hardware/Software Update (2), Select Perform test (3)

Figure 1
4) Referring to Figure 2 – At the SVM screen (1) enter the specific SVM code 370BYZDC01 and then select Adopt (2)

Figure 2
5) Referring to Figure 3, Check you have entered the correct SVM code (1) and select Yes (2) and follow all on screen prompts

Figure 3
- When prompted enter your global user ID and password
- Follow all on screen prompts to continue through the procedure, the identification data will be transferred
- Once the software that requires changing is detected select Done/Continue, Follow all on-screen prompts the online connection will deliver the
required software to the tester
- Follow all on screen prompts until update is complete
6) Clear all DTC’s and ensure all applicable test plans are followed including Basic settings and initialisation routines

Warranty accounting instructions
Damage information
Warranty type 110 or 910
Damage service number 64 75
Damage code 02 02
Labour
Labour Operation Code 01 29 00 01
Time 10 Time units