SAFETY RECALL NOTICE
10101 Science Drive
Sturtevant, Wisconsin 53177
USA
www.brp.com

April 1, 2020
Subject: Can-Am® Spyder RT – Emergency Braking Situation: Possible Sudden Loss of
Brake
Dear Can-Am On-Road Dealer / Distributor,
This notice is sent to you in accordance with the requirements of the National Traffic and Motor
Vehicle Safety Act.
BRP is conducting a safety recall on the 2020 Can-Am Spyder RT.
What is the potential problem?
In emergency braking situations, the support which holds the brake mechanism could break and
cause a total loss of braking capacity. This may increase the risk of a crash.
Which models are involved?
Specific serial numbers of model year 2020 Can-Am Spyder RT.
What will BRP do?
• BRP intends to repair involved vehicles, free of charge for the customer.
• BRP is sending a Safety Recall Notice letter to all known registered owners of the
involved vehicles to inform them of the safety recall.
• BRP is posting this notice and attached Safety Campaign Bulletin on its BOSSWeb
dealer website (www.bossweb.brp.com).
• Information for customers will be posted on its public website (www.can-am.brp.com).
What should you do?
•
•

•

•

Do not deliver any involved vehicle that you have in stock as federal law requires you to
complete the recall service on these vehicles before retail delivery.
Contact all your customers who have purchased an affected Can-Am Spyder RT. You
must inform them about the recall and must request them to make an appointment to get
their vehicle repaired.
If your customer continues to ride their vehicle, they need to be aware that in the event
of an emergency braking situation they may lose all braking capacity. We encourage
them to have their vehicle updated promptly.
Follow all instructions provided in the attached Safety Campaign Bulletin.

Page 2

Please note that the National Traffic and Motor Vehicle Safety Act provides that each vehicle
which is subject to a recall campaign of this type must be adequately repaired within a
reasonable time after the owner has tendered it for repair. Failure to repair within sixty (60) days
after tender of a vehicle is prima facie evidence of failure to repair within a reasonable time. The
owner may be entitled to an identical or reasonably equivalent vehicle at no charge or to a
refund of the purchase price less a reasonable allowance for depreciation.
BRP prides itself on being an industry leader and providing you, as well as our customers, with
the very best information so we can collectively preserve the reputation of our products.
We apologize for any inconvenience this may have caused you or your customers.
Sincerely,
BRP Customer Services Department

---------------------COVID-19--------------------In the light of the COVID-19 situation, as local authorities continue to adopt ‘Stay at Home’
policies in different parts of the world, it may affect the availability of some parts, or slow the
process down.
Nonetheless, we are committed to continue to provide you with the safety recall information
related to vehicles and we are doing our best to reduce the potential impact that this situation
may have on your business.

If you have questions about this notice, please communicate with us:
•

By submitting a BOSSWeb case. A service representative will communicate with you.

•

1-800-366-6992

OR

Eastern time Monday to Friday from 10:00 AM to 5:00 PM

Can-Am® On-Road SpyderTM

WARRANTY

BULLETIN
SAFETY CAMPAIGN
WARNING: All involved customers must be notified, all involved units must be corrected as per instruction herein.

Campaign no.: 2020–0007
April 1, 2020

Subject: Can-Am® Spyder RT – Emergency Braking
Situation: Possible Sudden Loss of Brake

No.

2020-5

MODEL YEAR

MODEL

ADMISSIBLE UNITS

2020

Can-Am OnRoad
Spyder RT

Go to BOSSWeb/Warranty/Campaign Monitoring to know the
quantity of units in your inventory impacted by this campaign

IMPORTANT
– When a vehicle comes in for service, always type the VIN in Knowledge Center to
check for pending campaigns or alerts.
– When performing any work on a vehicle, it is good practice to connect it to BUDS2
to ensure that all needed updates are done.

PROBLEM
In emergency braking situations, the support
which holds the brake mechanism could break
and cause a total loss of braking capacity. This
may increase the risk of a crash.

SOLUTION
Install a bracket to secure the brake mechanism
to the rear footrest support.

PARTS REQUIRED
COVID-19
In the light of the COVID-19 situation, as local
authorities continue to adopt ‘Stay at Home’ policies
in different parts of the world, it may affect the
availability of some parts, or slow the process down.
Nonetheless, we are committed to continue to
provide you with the safety recall information
related to vehicles and we are doing our best to
reduce the potential impact that this situation may
have on your business.

Order parts through regular channel.
DESCRIPTION

PART NUMBER

QTY

Footrest support
kit

219800500

1

Included in the kit
Bracket

Not available
separately

1

M6 x 16 Hex.
flange screw

207561644

2

rbg2020-004-011

Printed in Canada. (rbg2020-004 en ML)
©2020 Bombardier Recreational Products Inc. and BRP US Inc. All rights reserved.
®™ and the BRP logo are trademarks of Bombardier Recreational Products Inc. or its affiliates.

1/ 4

DESCRIPTION

PART NUMBER

QTY

M6 Hex. flange
nut

233061414

1

4. Remove the primary muffler retaining springs.
NOTE: It is highly recommended to use the following tool.

Muffler clamp

707600980

1

REQUIRED TOOL

Drill spacer

705700018

1

SPRING INSTALLER/REMOVER
(P/N 529 035 983)

CORRECTIVE ACTION
WARNING
To avoid potential burns, never touch exhaust system components immediately after
the engine has been run as these components are very hot. Let engine and exhaust
system cool down before performing any
servicing.
1. Safely, lift the rear of the vehicle in order to have
access to the master-cylinder area. Refer to the
INTRODUCTION subsection in the appropriate
shop manual.

Refer to appropriate online SHOP
MANUAL for the lifting procedure.

rbg2020-004-003

5. Remove the primary muffler from the vehicle.
6. Remove and discard the screw from the brake
light switch bracket.

2. Remove and discard the exhaust clamp.

rbg2020-004-004

rbg2020-004-001_a

3. Pivot the front of the secondary muffler downwards.

rbg2020-004-005_a

rbg2020-004-002_a

2/ 4

2020-5

SAFETY CAMPAIGN

7. Position the bracket onto the brake light switch
and the footrest support.

rbg2020-004-011

9. Install a new screw through the brake light
switch and reinforcement brackets.

rbg2020-004-008

10. Tighten to specification.
TIGHTENING TORQUE
Screw

10 N•m ± 2 N•m
(89 lbf•in ± 18 lbf•in)

11. Use the bracket as a template to drill a hole
through the footrest support.
REQUIRED TOOL
6.5 mm (1/4 in) Drill bit
Drill bit spacer (P/N 705700018)
rbg2020-004-006

8. Make sure the bracket edge leans on the
footrest support emboss.

NOTE: Using a 90° chuck drill makes the operation

easier.
NOTICE Strictly adhering to procedure prevents from touching the master-cylinder bellow on the other side of the support.

12. Adjust the drill bit length in the drill chuck in
order to have only 20 mm (3/4 in) of the drill bit
out of the spacer.
NOTE: The spacer is made for a standard 100 mm
(4 in) long drill bit.

rbg2020-004-007_a

rbg2020-004-010_a

A. 20 mm (3/4 in)

13. Use the spacer as a guide to be sure to drill at
90° from the bracket.

SAFETY CAMPAIGN

2020-5

3/ 4

WARRANTY
Submit a warranty claim using the following information.
For claiming procedure, refer to the DEALER/DISTRIBUTOR WARRANTY GUIDE.
Product Line

Can-Am On Road

Unit Model Year

2020

Campaign/Bulletin/
Description

7 / 2020-5 / BRAKE LOSS
- BRACKET INSTALL

rbg2020-004-007_b

NOTE: Keep the spacer to perform this
procedure on future vehicles. Future kits
might not include the spacer.

14. Install a new screw and nut and tighten to
specification.

Total Labor time paid

0.7 hour

rbg2020-004-009

TIGHTENING TORQUE
Screw

10 N•m ± 2 N•m
(89 lbf•in ± 18 lbf•in)

15. Reinstall primary and secondary mufflers.
16. Install the new exhaust clamp.
TIGHTENING TORQUE
Exhaust clamp

4/ 4

35 N•m ± 2 N•m
(26 lbf•ft ± 1 lbf•ft)

2020-5

SAFETY CAMPAIGN