Toyota Motor Sales, USA, Inc.
6565 Headquarters Drive
Plano, TX 75024
(469) 292-4000
Original Publication Date: May 2, 2019
To:
All Toyota Dealer Principals, General Managers, Service Managers, and Parts Managers

SPECIAL SERVICE CAMPAIGN K0B
**Assistant Service Manager (ASM) Modified Vehicle Job Aid**
Certain 2018 -2019 MY Tacoma and Tundra
Millimeter Radar Wave Sensor
Tundra and Tacoma vehicles covered by K0B must be inspected for non-Toyota-approved modifications to
determine if the remedy can be performed. Some vehicles with non-Toyota-approved modifications may have
the remedy performed, depending on the type of modification. This Job Aid is designed to assist the ASM with
the inspection while the vehicle is on the service drive. Follow the information provided below when inspecting
the vehicle to determine if the remedy can be performed:
Verify Vehicle Eligibility
1. Check the TIS Vehicle Inquiry System

..Not Covered..

No further action required

Yes

Campaign cannot be completed

Covered
Does the vehicle have an after market grille?
No
Does the vehicle have any modifications that
could obstruct the sensors view such as a
grille guard, winch, or aftermarket steel
bumper?

Yes

No
Does the vehicle have modifications that
affect ride height such as lift kits, and/or
oversized wheels/tires.
No
Does the vehicle have a Toyota grille installed
that was not originally intended for the trim
level of the vehicle?

Yes

Remedy can be performed. Customer is
required to sign the acknowledgment form.
PCS will be turned OFF, a label advising the
customer NOT to use DRCC will be installed
on the dash, and an insert will be placed in
the Owner’s Manual. Refer to the technician
job aid on TIS for additional details on the
remedy for modified vehicles.

Yes

No

Remedy can be performed. Customer is not
required to sign an acknowledgment form.

© 2019 Toyota Motor Sales, USA

P a g e |2

For examples of some scenarios detailed in the flow chart refer to the examples/directions below:
Does the vehicle have oversized
wheels/tires?
1.Check the tire and loading information
If the vehicle has a modification such as:
label. (Located in the driver side door jam.)
• Grille guards
•
•
•

Winches mounted on the front bumper
Aftermarket steel bumpers
Etc.

2. Compare to the tire size on the vehicle.

The repair cannot be performed. The area in front of the
vehicle must be free of metal objects for the sensor to be
aligned properly.

How to check if the original
grille is installed:
1. Use TIS to determine the
vehicle grade.

Original Grille Type For Tacoma Grades

Limited
Tundra

Tacoma
Limited

1794 Edition
Tundra

Tacoma
SR
2.If the vehicle grade in TIS
does not match the image
in the table to the right, the
vehicle does not have the
original grille installed.
3.The remedy can be
performed. However, the
customer must sign the
acknowledgement form.

NOTE: If the vehicle has a
different grille than any
shown in the table,
including aftermarket grille,
the repair cannot be
performed.

Original Grille Type For Tundra Grades

Tacoma
SR5

NOTE: SR and SR5
Grilles are black

Tacoma
TRD Sport
Tacoma
TRD Off
Road

Tundra TRD
PRO

Tundra SR

Tundra SR5
Tacoma
TRD Pro

Tundra
Platinum

If the ASM inspection of the vehicle determines the repair cannot be completed with the current non-Toyotaapproved modifications, this should be documented on the RO. If the repair can be performed with the current
non-Toyota-approved modifications on the vehicle, the Non-Toyota-Approved Modification - Owner
Acknowledgment Form should be completed with the customer before the remedy is performed.
Refer to the Dealer Letter or Technical Instructions on TIS for additional information.
Thank you for your cooperation.
TOYOTA MOTOR SALES, U.S.A., INC.
© 2019 Toyota Motor Sales, USA