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NHTSA ID Number: 10173838

Manufacturer Communication Number: A012054201475311

TSB/Document Date: 2020-05-07


Summary

This bulletin contains instructions for when to add gasoline additives for cleaning the injectors.


01 MIL on (gasoline quality), DTCs for misfire, air/fuel ratio imbalance, or lean fuel system are stored in
the ECM
01 20 54 2014753/11 April 1, 2020. Supersedes Technical Service Bulletin Group 01 number 20-46 dated March
6, 2020 for reasons listed below.
Model(s)

Year

VIN Range

Vehicle-Specific Equipment

All

2000 - 2019

All

Gasoline engines

Condition
REVISION HISTORY
Revision

Date

Purpose

11

-

Revised Required and Tools (Changed to Shop Supply)

10

03/06/2020 Revised title
Revised header (Added model years)
Revised Technical Background (Added information)
Revised Service (Added information for model years added and added part number)
Revised Warranty (Added part number and table for 2016-2019 vehicles only and
Claim Types)

9

03/09/2015 Revised title
Revised header (Added model year)
Revised Condition (Added DTCs)
Revised Service (Updated part number)

The use of contaminated gasoline or gasoline with a low content of deposit control additives may result in one or
more of the following conditions:
 Excessive accumulation of deposits on intake valves, intake manifold, fuel injectors, and combustion
chambers.
 Engine running rough after cold start.
 Excessive engine cranking time.
 Hesitations while driving.
 Rough engine idle.
 Reduced engine performance.
 Poor fuel economy.

Page 1 of 5
© 2020 AudieBay logo of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of AudieBay logo of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Workshop findings:
Conditions may be severe enough to illuminate the MIL in conjunction with storage of DTCs in engine control
module (ECM), J623 (address word 0001) for one or more of the following concerns:
 Misfires (example: DTC P0300 and P030x).
 Lean fuel system (example: DTC P0171, P0174, P1128, P1130, P1136, and P1138).
 Air/fuel ratio imbalance (example: DTC P219C00, P219D00, P219E00, P219F00, P21A000 or P21A100).

Technical Background
 Condition may be caused by use of contaminated gasoline.
 Condition may be caused by use of gasoline with a low content of deposit control additives.
For MY16-MY19 3.0TFSI EVO (CREC) equipped vehicles:
 Because of deviations in the country-specific fuel quality deposits can form in the injectors preventing their
complete closure. After switching off the vehicle fuel can get into the lower intake manifold or cylinder which
makes the mixture too rich for the subsequent start. Do not replace injectors for this issue.

Production Solution
Not applicable.

Service
For MY16-MY19 3.0TFSI EVO (CREC) equipped vehicles, and If deposits in the injector is suspected:
Use the multi-purpose additive for gasoline according to the guidelines to remove any deposits on the low and
high pressure injector and to ensure their tight closure. Do not replace injectors for this issue. Use additive first
then continue with further diagnosis if the issue persists.
If use of contaminated gasoline is suspected:
Consider advising the customer to change gasoline source (brand/gas station). Contaminated gasoline may
exhibit one or more of the following characteristics:
 May have unique color and odor.
 May contain undissolved water.
 May contain sediments and suspended matter.
 May appear cloudy and (after settling) may show signs of separation.

Page 2 of 5
© 2020 AudieBay logo of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of AudieBay logo of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

If use of gasoline with a low content of deposit control additives is suspected:
Recommend to the customer the exclusive use of TOP TIER Detergent Gasoline, which provides improved
deposit control performance. At the time of this publication, retailers in the USA providing TOP TIER Detergent
Gasoline in all grades of their gasoline include:
 76 Stations

 Holiday Stationstores, Inc.

 Rebel Oil

 Aloha Petroleum

 Kwik Trip / Kwik Star

 Road Ranger

Chevron

 MFA Oil Co.

 Severson Oil

 Conoco

 Mileage Stations

Shell

 CountryMark

 Mobil

 Texaco

 Entec Stations

 Ohana Fuels

 Tri-Par Oil Co.

 Exxon

 Phillips 66

 U.S. Oil

 Hawaii Fueling Network

 Quik Trip

For the most up-to-date list of TOP TIER retailers, visit www.toptiergas.com.

Repair:
Gasoline additive G 001770A2 can be used for removal of existing carbon deposits from:
 Injectors (MPI and FSI engines).
 Combustion chambers (MPI and FSI engines).
 Intake valves (MPI engines only).
Mix the additive with gasoline directly in the full fuel tank following the mix ratio. For example, 60 ml per 20 liters
gasoline or 120 ml per 10 gallons of gasoline.
For MY16-MY19 3.0TFSI EVO (CREC) equipped vehicles use additive G 001780M3 (200 ml).
Tip: For removal of carbon deposits from intake valves of FSI engines, refer to TSB 2019948: 01 MIL on
(P0300 and/or P0301 - P0306 stored in ECM).

Warranty
Claim Type:

 110 up to 48 Months/50,000 Miles.
 G10 for CPO Covered Vehicles – Verify Owner.
 If the vehicle is outside any warranty, this Technical Service Bulletin is informational
only.

Page 3 of 5
© 2020 AudieBay logo of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of AudieBay logo of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Service Number:

2020

Damage Code:

0010

Labor Operations:

60 Mile test drive (includes compensation for
gasoline)

9713 9999

140 TU

Diagnostic Time:

GFF

0150 0000

Time stated on
the diagnostic
protocol (Max 20
TU)

Road test prior to the service procedure

No allowance

0 TU

Road test after the service procedure

No allowance

0 TU

Claim Comment:

As per TSB #2014753/11

All warranty claims submitted for payment must be in accordance with the AudieBay logo Warranty Policies and Procedures
Manual. Claims are subject to review or audit by AudieBay logo Warranty.
Note:
The use of gasoline additive G 001770A2 is not reimbursed under warranty.

Required Parts and Tools
Always check with your Parts Department and/or ETKA for the latest information and parts bulletins.
Part Number

Part Description

Quantity

See ETKA

Fasteners, Bolts, Nuts, and Screws as needed per the
Repair Manual

See ETKA/ELSA

G 001780M3 (2016
– 2019 only)

Additive

Shop Supply

Additional Information
The following Technical Service Bulletin(s) will be necessary to complete this procedure:
 TSB 2019948, 01 MIL on (P0300 and/or P0301 - P0306 stored in ECM).
All parts and service references provided in this TSB (2014753) are subject to change and/or removal.

Page 4 of 5
© 2020 AudieBay logo of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of AudieBay logo of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

©2020 AudieBay logo of America, Inc. All rights reserved. Information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of
AudieBay logo of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Page 5 of 5
© 2020 AudieBay logo of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of AudieBay logo of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

1

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TSB/Document ID: A012054201475311

Replacement Service Bulletin Number:

MFR Communication Date: 2020-04-01

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: FUEL SYSTEM, GASOLINE

MFR Component System:

MFR Component Subsystem:


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