IMPORTANT UPDATE
TECHNICAL INSTRUCTIONS
FOR
LIMITED SERVICE CAMPAIGN K0D
FRAME CORROSION RESISTANT COMPOUND (CRC) APPLICATION
CERTAIN 2011 – 2015 MODEL YEAR TACOMA
(2016-2017 model year instructions can be found on TIS)

COLD CLIMATE STATES ONLY
CT, DE, IL, IN, KY, MA, MD, ME, MI, MN, NH, NJ, NY, OH, PA, RI, VA, VT, WI, WV and
District of Columbia
UPDATE 3/6/2020
Updated 3/6/20
• Repair Type Confirmation Step has been added on page 8, primary filter cleaning procedure added in appendix.
Update 1/23/20
• Wand cleaning process has been added for the wand tips in the appendix
Update 1/10/20
• The Checksheet section was updated with details about aftermarket wax and Checksheet requirements
Update 11/15/19
• Updated browser and picture size requirements for Checksheet
The repair quality of covered vehicles is extremely important to Toyota. All dealership technicians performing
this service campaign are required to successfully complete the most current version of the E-Learning course
“Safety Recall and Service Campaign Essentials”. All Technicians will also be required to complete the ELearning Module SCK0D and FTS Instructor Led course TIR019A. To ensure that all vehicles have the repair
performed correctly; technicians performing this recall repair are required to currently hold at least one of the
following certification levels:

• Certified (any specialty)
• Expert (any specialty)
• Master
• Master Diagnostic Technician
It is the dealership’s responsibility to select technicians with the above certification level or greater to
perform this service campaign repair. Carefully review your resources, the technician skill level, and
ability before assigning technicians to this repair. It is important to consider technician days off and
vacation schedules to ensure there are properly trained technicians available to perform this repair at all
times.

1

• For a complete list of Site Selection Guidelines and, Fire, Building, and Zoning Codes
information for your state, please refer to the Dealer Information Packet. Please ensure your
dealership complies with all regulations set forth in this packet.
• Keep records to comply with Federal/State/Local regulations and requirements. See the
Federal, State & Local Requirements Guide and any Supplements to that Guide.

OPERATION FLOW CHART
Verify Vehicle Eligibility
1. Confirm vehicle VIN matches the R.O.

Not Covered

No further action required

No

No further action required; these
vehicles can only be sprayed at
approved Toyota dealers

2. Check the TIS Vehicle Inquiry System

Covered

Is the vehicle located at a dealership approved
to spray 712-THV-T CRC?
Yes

No

Did the vehicle pass the ZKA Frame Inspection?
Yes
Verify repair type on TIS.

CRC Application
Not Required

CRC Application Required

Perform drying and cleaning process

During the drying and cleaning process was
perforation 10mm or larger found in the
locations identified in green below?
Yes

Proceed with Frame
Replacement as outlined in
the ZKA TI

No

Install the specific Frame Plugs outlined in the
Technical Instructions

Apply the 712THV-T Internal CRC to the areas
of the frame outlined in the TI

Complete online check sheet

Install remaining Frame Plugs and Frame Side
Rail Seal

Campaign completed, return
the vehicle to the customer

Cold Climate States include - CT, DE, IL, IN, KY, MA, MD, ME, MI, MN, NH, NJ, NY, OH, PA, RI, VA, VT,
WI, WV and District of Columbia
NOTE: Ensure to follow the entire procedure and perform all steps completely any deviation will be
subject to warranty claim debit.
If you find a vehicle with aftermarket wax already applied to the interior of the frame, contact
2

Quality_Compliance@toyota.com for guidance

IDENTIFICATION OF AFFECTED VEHICLES
A. COVERED VIN RANGE
NOTE:
• Vehicles currently registered in the Cold Climate States* or the District of Columbia (D.C.) that do
not have significant corrosion found are eligible for Corrosion-Resistant Compound (CRC)
application to the frame if it did NOT previously have the frame sprayed and/or had the frame
previously replaced.
• Check TIS to confirm the VIN is covered in K0D. This will verify the vehicle is covered and has
not already been completed prior to dealer shipment or by another dealer.
• TMNA warranty will not reimburse dealers for repairs conducted on vehicles that are not covered
or were completed by another dealer.
* CT, D.C. , DE, IL, IN, KY, MA, MD, ME, MI, MN, NH, NJ, NY, OH, PA, RI, VA, VT, WI, & WV
• If the vehicle is regular operated or registered in a cold climate state but is not included in K0D
contact Quality Compliance for instructions on how to include the vehicle in K0D

PREPARATION
PARTS
To assist dealers in determining the correct part number(s) to order, a website has been set up to look up part
numbers by VIN. Please go to https://tacoma-2011-2017-frames.imagespm.info/ select the appropriate
campaign/vehicle, enter the VIN, and the correct part numbers to order will be displayed. The website is for
part(s) application reference only and won’t order the parts, confirm campaign completion status, or
confirm campaign applicability.

Based on the results shown in the parts look up site you will be able to
determine if the vehicle needs wax application or not. Confirm what parts are
listed in the site shown above before proceeding
A. WAX
Part Number
00289-TS00P

Part Name
WAX (18 Liters PAIL CAN)

Qty
3.3L (Per Vehicle)

3

B. SUPPORT MATERIALS
Individual Parts:
Part Number

Part Name

Qty

Plug, Hole

Model Year
2011-2015
(Short wheel
base only)
2011-2017

90950-01A19

Plug, Hole

90950-01987

Part Name
Plug Hole Kit CRC Application 1

Model Year
2011-2015

Qty
1

2
2

Parts Kits:
Part Number
04008-07735

The kit above includes the following parts:
Part Number
Part Description
90950-01A24
90950-01984
90950-01987
90950-01631
Plug, Hole
90950-01990
90950-01991
90950-01931
90950-01A11
94183-00831
Nut, Lock
94611-10800
Washer, Plate
04008-21104

Plug Hole Kit CRC Application 3

Qty
2
2
4
4
2
2
1
2
2
4

2011-2015

The kit above includes the following parts:
Part Number
Part Description
90950-A1008
Plug, Hole
90950-A1009
90080-46327
Clip
5114A-04010
Seal, Frame Side Rail, RH
5114B-04010
Seal, Frame Side Rail, LH
90178-A0112
Nut, Flange
90105-A0356
Bolt, Flange
90119-A0169
Bolt w/Washer

1
Qty
2
2
2
1
1
2
2
4

4

C. STANDARD TOOLS & EQUIPMENT
• Standard hand tools
• Torque wrench
SPECIAL EQUIPMENT
The following equipment was shipped to your dealership prior to the launch of LSC K0D.
Equipment
Purpose
Application Area
Interior / Open Section
Drying Equipment Kit
Drying
Frame Drying
*Drying Kit Includes

Equipment
Air Mover
E-TES Heater
Air Duct Plate
Air Duct Plugs
Air Duct Hoses
Air Duct Adapters
4in Hose Clamps
3in Hose Clamps

Qty
1
1
1
2
2
2
4
2

*There will be 2 silver colored hoses that will be included in the kit but will not be
used in the campaign procedure

Cleaning Equipment
Kit

Interior / Open Section
Frame Drying and Cleaning

Cleaning
*Cleaning Kit Includes

Equipment
Power Tool Wire
Brush
Power Tool Wand
PVC Handle
Extended Wire Brush
2ft Air Gun

Qty
1
1
1
1
1

712THV-T Wax
Application

Wand Kit

Interior Frame CRC
Application.

*Wand Kit Includes

Equipment
Short Wand
Long Wand
LH Guide Plug
RH Guide Plug
Wax Application Spray 712THV-T Wax
Package
Application

Qty
1
1
1
1
Interior Frame CRC
Application.

*Wax Application Spray Package Includes

Equipment
Pump and Heater
Assembly
TSL Bottle
Owner’s Manual

Qty
1
1
1

The items below were previously shipped to your dealership for previous campaign (H0F and J0M).
Equipment
90o Drill Adapter
Drill Bits
J0M Endoscope

Purpose
Drill Holes
Inspect Frame

Application Area
These tools will be used to attach
the Frame Side Rail Seal.
Interior Frame Sections
5

D. MATERIALS & SUPPLIES (Locally Procured by Dealer)
• Wire Brush
• C-Clamp
• Bungee Cord / Strap
• Protective eyewear
• Air Coupler
• Gasket Scraper
• Dust mask
• Appropriate NIOSH approved respirator** (Follow all Federal, State, Local
Environmental, Health and Safety Requirements such as OSHA Regulations. Please
refer to the SDS for details on the appropriate mask for each CRC.)
Example of a NIOSH**NOTE:
approved respirator
• Refer to the SDS located in the Appendix for additional information on respirator use.
• It is up to the individual dealership to ensure compliance with OSHA regulations.
• If you require further assistance in regards to NIOSH approved respirators, we have found 3M® to be
a useful reference/source.
3M® Technical Assistance:
1-800-243-4630
3M® Customer Service:
1-800-328-1667
3M® Web Site:
www.3m.com/occsafety
• Protective gloves
• Chemical Resistant Gloves (refer to SDS for specific type)
• Masking tape
• Duct tape
• Plastic wrap (for storage of wands, guns and wax pail)
• Shop cloth/paper towels
• Garbage Bags
• Paint Prep Cup (Φ 10-15cm (3.94 - 5.91 in.) for paint work. This cup will be used to check wax application.)

E. SPACE
1 stall (with swing arm lift) + α (for wax application system space)

6

BACKGROUND
Toyota has received a number of reports regarding frame corrosion perforation on 2011
– 2017 model year Tacoma vehicles. In these reports, customers have indicated that
vehicles operated in specific cold climate areas with high road salt usage may exhibit
more-than-normal corrosion to the vehicle’s frame. This condition is unrelated to and
separate from normal surface rust which is commonly found on metallic surfaces after
some years of usage and/or exposure to the environment.

VEHICLE INSPECTION WORK PROCEDURE
NOTE:
Vehicle frame inspection is performed under CSP ZKA, for inspection instructions go to CSP ZKA
Frame Replacement Technical Instructions.
• Because of variations in State and local laws, dealerships conducting K0D in certain states
may require government approvals prior to starting the campaign. Depending upon the state,
dealerships also may be subject to restrictions on the number of vehicles to which the CRC
can be applied in any single day, week, or month. Please refer to the Dealer Information
Packet and any Supplements for important information about any such approvals or
restrictions that may apply to your dealership. Your dealership must adhere strictly to these
requirements.
• For a complete list of Site Selection Guidelines, Fire, Building, and Zoning Codes information
for your state, please refer to the Dealer Information Packet as well as any Supplements.
Please ensure your dealership complies with all regulations and all issued
packets/instructions.

OTHERS
1.

PRECAUTIONS WHEN HANDLING THE HIGH PRESSURE SYSTEMS
When the spray equipment, sealer gun or the wand tips are clogged, leaking, abnormal noise, etc., please
DO NOT operate the equipment and contact the following:
Bosch Technical Assistance Line - 1-800-933-8335 (Option 4)
Be careful as you are using the high pressure spray gun. Always follow the instructions and observe the
specified pressures. NEVER operate the pressure regulators to be over the specified values.
e.g. DO NOT try to blow out the wand or tip clogging by high-pressure air. It may result in splashing out
wax or breaking the wand or hose, and the scattered broken parts may cause serious injuries.
Make sure to check for leakage or breakage before each use. If any problems are found, stop using the
system immediately and please contact the following:
Bosch Technical Assistance Line - 1-800-933-8335 (Option 4)
DO NOT disassemble the parts other than the short wand or the long wand.
2. PRECAUTIONS WHEN HANDLING WAX
Attention should be paid as the wax is very slippery.
Wipe off the wax on the floor and shoes promptly to not slip and fall.
Perform work in a well-ventilated area.
Always work with clean tools and hands.
3. PRECAUTIONS WHEN USING APPLICATION SYSTEM
Attention should be paid to NOT get caught as the application hose is long and hard.
DO NOT bend or modify hoses or piping.
Pay attention to the position of the system.
4. KEEP YOUR WORK SPACE ORGANIZED
DO NOT place removed parts or unused items such as wands on the floor.
5. CONTACT INFORMATION FOR TROUBLESHOOTING
For any issues with the Spray Wax/Cleaning equipment contact your FTS for assistance. If your FTS is not
available, contact the Bosch Technical Assistance Line - 1-800-933-8335 (Option 4) for assistance.

7

REPAIR TYPE CONFIRAMTION
It is critical that each VIN is confirmed using TIS to determine the repair type. Certain vehicles require CRC application
and parts, other vehicles require no CRC application and only needs parts. If an incorrect repair is performed, the
claim will be subject to debit.
Repair Type – No CRC Application Required

Repair Type – CRC Application Required

VEHICLE PREPARATION
1.

LIFT UP THE VEHICLE
Decide the center of gravity and support positions according
to the repair manual on TIS.
NOTE:
Observe the instructions of the lift manual.
When using a swing arm with a plate, set the position
of the plate to the rear (set by extending the arm).
Avoid the application hole.

2.

REMOVE THE FRONT SUSPENSION MEMBER BRACKET
(IF EQUIPPED)
Remove the front suspension member bracket.

8

DRILL HOLE FOR FRAME RAIL SEAL
1.

DRILL HOLE FOR FRAME RAIL SEAL
NOTE:
You may not have to drill a hole as some models will
already have a threaded hole for the bolt. Inspect for a
threaded hole before you begin the next steps.
Using Template A and B in the appendix, locate the location
on both outer frame side rails.
• Print the Template
• Cut the template out
• Align the template with the datum hole
• Mark location of hole on outer frame side rail
Use a center pin punch to create a dimple for the drill bit so
it will not wander during drilling.
Using the 90o drill adapter provided and the stepper bit, drill
a 9mm (3/8”) hole in the outer frame side rail as shown.
Repeat procedure for opposite side frame rail.

DRYING INITIAL SETUP (Required for initial setup only)

Before starting this process, review the SCK0D E-Learning
Drying section for key details
1.

INSTALL THE AIR MOVER INTO THE E-TES HEATER
a. Push the air mover into the E-TES heater. Ensure the air mover is
fully seated into the E-TES heater

2.

INSTALL THE AIR DUCT PLATE ONTO THE E-TES HEATER
a. Using the 4in hose clamps, attach the air duct plugs into the ends
of the air duct plate.

b.

Install the air duct plate to the front of the E-TES heater and
secure it with a bungee cord attached around the E-TES heater

9

3.

4.

ATTACH AIR DUCT HOSES TO E-TES HEATER
a. Install 4in hose clamp to the air duct adapter. Do this to both air
duct adapters.

b.

Attach the air duct adapter to the air duct hose using the 3in hose
clamp. Do this to both adapters and both hoses

c.

Install air duct adapters and hoses to the air duct adapter plate.

ATTACH HEATER TO VEHICLE
a. Lift the vehicle
b. Place the E-TES heater below the rear of the vehicle.
c. Connect the air mover power cord and the two E-TES heater
power cords (if not already connected)

d.

Insert the right-side hose into the right-side frame rail until it is
secure.

10

e.

Using a bungee cord or straps around the frame rail, secure the
left-side hose to the left side frame rail. The outlet of the hose
must be center with the frame rail opening.
DO NOT wrap the bungee cord around any fuel, evap,
or brake hoses. Only put the bungee cord around the
frame rail and air duct hose to avoid damage to
vehicle components.