NHTSA ID Number: 10173775
Manufacturer Communication Number: SMT-COM10-03MAR2
TSB/Document Date: 2020-04-13
Summary
Dealer notice notifying the availability of the innovative My Triumph
Connectivity System for 3 new models.
4/2/2020
TriumphOnline | Notice
MY TRIUMPH CONNECTIVITY SYSTEM NOW AVAILABLE FOR
NEW STREET TRIPLE RS & TIGER 900 MODELS
Notice Information
Ref
Posted Date:
13916
General Manager / Business Owner, Technician, Parts / Accessories
Coordinator, Sales Executive, Clothing Sales, Sales Manager,
Aftersales Manager, Service Leader / Advisor, Accounts / Admin
Parts, Clothing & Accessories
Posted To:
Subject:
TOL NOTICE (US&CAN) – March 3, 2020
TOL Ref. # 13916-PAC
My Triumph Connectivity System Now Available
For New Street Triple RS & Tiger 900 Models
Triumph Motorcycles is pleased to confirm the full availability of the innovative My Triumph
Connectivity System for Street Triple RS, Tiger 900 GT and Tiger 900 Rally models. Beginning
immediately, customers can visit their authorized Triumph dealer in order to purchase and have the
My Triumph Connectivity System fitted to their model-year 2020 Triumph Street Triple RS, Tiger 900
Rally or Tiger 900 GT.
Required parts for fitment include:
My Triumph Connectivity Module – (A9820200)
Tiger 900 Fitting Kit – (A9820098)
Street Triple RS Fitting Kit – (A9828051)
MY TRIUMPH TFT CONNECTIVITY SYSTEM
The My Triumph Connectivity System sets a whole new benchmark in motorcycle connectivity,
designed to deliver an enhanced rider experience with a host of class-defining connectivity features.
The My Triumph Connectivity System is now available for the following models:
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New Street Triple RS (newly available)
New Tiger 900 Rally (newly available)
New Tiger 900 GT (newly available)
Rocket 3 R
Rocket 3 GT
Scrambler 1200 XC
Scrambler 1200 XE
My Triumph Connectivity System features and benefits:
Motorcycle integrated GoPro control system
Turn-by-turn navigation system built with Google (Google’s first partnership with a premium
motorcycle manufacturer)
Music & phone operation
Class-defining capability for enhanced rider experience
Intuitive operation and rider functionality:
All features facilitated by an accessory My Triumph Connectivity module
All features accessed and managed by the rider via the TFT instruments
Turn-by-turn navigation supported by a free ‘My Triumph’ app, which is available for AndroidTM
and iOSTM compatible mobile phones
Owners will need to visit their Triumph dealers to have the accessory
My Triumph Connectivity module fitted and the system software applied.
Motorcycle Integrated GoPro Control System
The My Triumph Connectivity System features a motorcycle integrated GoPro control system,
functionality which is only available from Triumph. The rider can capture every moment of their ride
by connecting their GoPro to the TFT display where they can intuitively access and control key
GoPro functions through the motorcycle’s TFT instruments and left hand switch cube.
The TFT instruments display simple graphic icons on the screen, indicating the status of GoPro
camera, including mode, start film, stop film, take photo and battery level. This system is currently
only compatible with GoPro HERO 7 Black. Triumph is continuing work to expand compatibility to
additional GoPro models.
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Triumph Turn-By-Turn Navigation Built with Google
The very first Google partnership with a premium motorcycle manufacturer – the Triumph turn-byturn navigation system facilitates navigation through the My Triumph Connectivity module, which
can be installed by your local dealer.
This great functionality will enable you to connect with hundreds of millions of places and
businesses, and add up to 21 destinations along the route if required, with reliable, location-aware
search suggestions. Once the rider has selected the route on the ‘My Triumph’ app and set-off, the
instruments present clear graphic turn symbols on the TFT screen using icons, providing precise
turn indications. This sophisticated navigation system gives riders a simple and easy way to set their
route and find their destination, both on short and long journeys.
Phone & Music Operation
This functionality is facilitated through the My Triumph Connectivity module, enabling the rider to
pair their smartphone and Bluetooth® headset to the My Triumph Connectivity System, providing full
and intuitive control on the move. Phone functions such as making and receiving calls and SMS
message notification can be controlled via the left hand switch cube, as can music track selection.
The Accessory My Triumph Connectivity System Includes:
My Triumph Connectivity module
Software update for the My Triumph Connectivity module
Software update for the TFT instruments
(Installation will last approximately 60 minutes and will include fitting kit and software upload).
Facilitating the full functionality of the My Triumph Connectivity System, customers can also
download the ‘My Triumph’ app on their phone:
The ‘My Triumph’ app can be downloaded for free on AndroidTM and iOSTM compatible mobile
phones. Please note that the iPhone 11 and iPhone XR navigation function is NOT
currently supported by the My Triumph Connectivity System. The current app supports
iPhone 7 and newer models but as of this date, excludes iPhone 11 and iPhone XR
models. Triumph will continue to develop the app for compatibility with newer technology
devices, but there is not currently a timeline for software updates by device.
The core functionality of the ‘My Triumph’ app includes the following features:
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1. Records
your route, and at the end of your ride, displays a summary of your journey and
allows for it to be shared with friends.
2. Live navigation, built with Google, displayed on the motorcycle’s TFT instruments, facilitated
through the My Triumph Connectivity system.
3. Monitors the status of the Triumph motorcycle, presenting key information such as odometer,
average fuel consumption and time/distance to service, facilitated through the My Triumph
Connectivity system.
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TSB/Document ID: SMT-COM10-03MAR2
Replacement Service Bulletin Number:
MFR Communication Date: 2020-03-03
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
MFR Component System:
MFR Component Subsystem:
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