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NHTSA ID Number: 10173722

Manufacturer Communication Number: PIT4844J

TSB/Document Date: 2020-04-13


Summary

This Preliminary Information communication provides information to the technician with the installation of Cruise Control on a vehicle which did not come equipped with the option. Technician will need to contact the Techline Customer Support Center to determine if a calibration is available for the vehicle. If they are able to provide a calibration for the vehicle then order steering wheel with cruise control buttons, steering wheel sir coil, and steering column wiring harness.


Bulletin No.: PIT4844J
Published date: 03/26/2020

Preliminary Information
PIT4844J Adding Cruise Control (RPO K34)
Models
Brand:

Model:

Model Years:

VIN:
from

to

Engine:

Transmissions:

ChevroleteBay logo

Silverado 1500

2007 - 2013

All

All

All

All

GMCeBay logo

Sierra 1500

2007 - 2013

All

All

All

All

ChevroleteBay logo

Silverado 2500/3500

2007 - 2014

All

All

All

All

GMCeBay logo

Sierra 2500/3500

2007 - 2014

All

All

All

All

ChevroleteBay logo

Express

2007 - 2020

All

All

All

All

GMCeBay logo

Savana

2007 - 2020

All

All

All

All

Supersession Statement
This PI was superseded to add model years and update notes in Step #4. Please discard PIT4844H.
The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in this PI.

Condition / Concern
Some customers may request the installation of Cruise Control on a vehicle which did not
come equipped with the option.
General MotorseBay logo requests that dealers locate a vehicle equipped with the customers
requested options, which would include cruise control.

Recommendations / Instructions
Please contact the Techline Customer Support Center (TCSC) at 1-800-828-6860

English

or 1-800-503- 3222 French to determine if a calibration is available for the vehicle. If a
calibration or VCI is available, follow the instructions below:
Obtain and install the following parts that are intended for a vehicle equipped with RPO K34.
1. Steering Wheel with Cruise Control Buttons
2. Steering Wheel SIR Coil Note: *(If required, some Vans may have the uplevel Steering
Wheel SIR Coil installed from the factory. The dealer will just need to document that the
correct SIR Coil is already installed in the vehicle on the Repair Order when sending to
Techline.)
3. Steering Column Wiring Harness Note: *(If required, some Vans may have the uplevel
Steering Column Wiring Harness installed from the factory. The dealer will just need to
document that the correct harness is already installed in the vehicle on the Repair Order
when sending to Techline.)
4. Calibration or VCI number from Techline Customer Support
Note: The Dealer will need to Fax a copy of the Repair Order that includes the Part Numbers
of the Steering Wheel with buttons, SIR Coil, and Steering Column Harness that were
installed to Techline before calling to obtain the VCI Number. (Some Vans may have the uplevel
Steering Wheel SIR Coil and Steering Column Wiring Harness installed from the factory. The dealer will need to
document that the correct P/N Steering Wheel SIR Coil and Steering Column Wiring Harness is already installed in
the vehicle on the Repair Order when sending to Techline.)

NOTE: As this is a customer pay request, there will be a charge to the dealer. When the
dealer contacts Techline they will be informed how much the fee for this request is.
Note: It is up to the dealer to identify the appropriate part numbers needed to complete this
add on option using the Electronic Parts Catalog (EPC). Be sure to turn off all filters when
searching EPC and identify the following items above that include RPO K34.
Note: DO NOT call Partech for parts assistance for this request.

Warranty Information
This installation procedure is to be performed at the customer's request and at their
expense.
It is not a warranty repair and a claim should not be submitted for reimbursement.
Please follow this diagnostic or repair process thoroughly and complete each step. If the condition exhibited is
resolved without completing every step, the remaining steps do not need to be performed.

© 2020 General MotorseBay logo. All Rights Reserved.

1

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TSB/Document ID: PIT4844J

Replacement Service Bulletin Number:

MFR Communication Date: 2020-03-26

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: VEHICLE SPEED CONTROL:CRUISE CONTROL

MFR Component System:

MFR Component Subsystem:


Previous TSB

Next TSB



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