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NHTSA ID Number: 10173627

Manufacturer Communication Number: PIT5287F

TSB/Document Date: 2020-04-13


Summary

This Preliminary Information communication provides information to the technician with the correct way to remove the front shock electrical connector terminals. Technician will need to slightly bend the end of the J-38125-12A release tool. There is a purple Terminal Position Assurance that will align itself in the release position when the release tool is inserted into the release hole. There is a metal locking tab on the terminal that will need to be pushed in before the terminal will pull out of the connector.


Bulletin No.: PIT5287F
Published date: 03/2/2020

Preliminary Information
PIT5287F Diagnostic Tip - Front Shock Terminal Removal
Models
Brand:

Model:

Model Years:

VIN:
from

to

Engine:

Transmissions:

CadillaceBay logo

Escalade Models

2015 - 2020

All

All

All

All

ChevroleteBay logo

Silverado

2015 - 2018

All

All

All

All

ChevroleteBay logo

Silverado LD

2019

All

All

All

All

ChevroleteBay logo

Suburban

2015 - 2020

All

All

All

All

ChevroleteBay logo

Tahoe

2015 - 2020

All

All

All

All

GMCeBay logo

Sierra

2015 - 2018

All

All

All

All

GMCeBay logo

Sierra Limited

2019

All

All

All

All

GMCeBay logo

Yukon Models

2015 - 2020

All

All

All

All

With Magnetic Ride Suspension Package (RPO Z95)

Supersession Statement
This PI was superseded to update Model Years. Please discard PIT5287E.
The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in
this PI.

Condition / Concern
Certain repairs to the front suspension require the removal of the front shock electrical
connector terminals. Because the terminals are positioned deep into the connector body, it
may be difficult to remove the terminals.
Note: If the shock is being replaced under warranty, do NOT cut the connector off. The
wiring needs to stay intact when the shock is returned to engineering for testing.

Recommendations / Instructions
Note: If the shock is being replaced under warranty, do NOT cut the connector off. The
wiring needs to stay intact when the shock is returned to engineering for testing.
The use of terminal release tool J-38125-12A (Delphi # 12094429), with a small modification,
has been found to make removal of the terminal(s) much easier.
Slightly bend the end of the J-38125-12A release tool, as shown in the photo below.

While looking down into the connector body at the terminals, there is a purple TPA that will
align itself in the release position when the release tool is inserted into the release hole.
Shown below is a shock terminal, that is already removed from the connector body, to show
the metal locking tab (1) that will need to be pushed in with the terminal release tool before
the terminal will pull out of the connector body.

Please follow this diagnostic or repair process thoroughly and complete each step. If the condition exhibited is
resolved without completing every step, the remaining steps do not need to be performed.

© 2020 General MotorseBay logo. All Rights Reserved.

1

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TSB/Document ID: PIT5287F

Replacement Service Bulletin Number:

MFR Communication Date: 2020-03-02

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ELECTRICAL SYSTEM

MFR Component System:

MFR Component Subsystem:


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