NHTSA ID Number: 10173504
Manufacturer Communication Number: JLRTB02012NAS2
TSB/Document Date: 2020-04-07
Summary
A 'Gearbox Fault Detected' warning message may be displayed on the Instrument Panel Cluster (IPC). If the vehicle is in PARK, the customer may not be able to select DRIVE or, if already in DRIVE, the customer may experience a ratcheting type noise followed by an abrupt stop when the vehicle speed has reduced to 5 km/h (3 mph).
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JLRTB02012NAS2
TECHNICAL BULLETIN
04 MAR 2020
© Jaguar
Land Rover North America, LLC
NOTE: The information in Technical Bulletins is intended for use by trained, professional
Technicians with the knowledge, tools, and equipment required to do the job properly and
safely. It informs these Technicians of conditions that may occur on some vehicles, or
provides information that could assist in proper vehicle service. The procedures should not
be performed by 'do-it-yourselfers'. If you are not a Retailer, do not assume that a condition
described affects your vehicle. Contact an authorized Land Rover service facility to
determine whether this bulletin applies to a specific vehicle.
INFORMATION
This reissue replaces all previous versions. Please destroy all previous versions.
This bulletin supersedes TSB JLRTB02012NAS1/2019 dated 18 DEC 2019, which should
either be destroyed or clearly marked to show it is no longer valid (e.g. with a line across the
page). Only refer to the electronic version of this Technical Bulletin in TOPIx.
Changes are highlighted in blue
SECTION:
418-02
SUBJECT/CONCERN:
'Gearbox Fault Detected' Displayed On The Instrument Panel Cluster (IPC)
AFFECTED VEHICLE RANGE:
MODEL:
I-PACE (X590)
MODEL YEAR:
2019-2020
VIN:
F60094-F80069
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ASSEMBLY PLANT:
Graz (Austria)
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MARKETS:
NORTH AMERICA
CONDITION SUMMARY:
SITUATION:
A 'Gearbox Fault Detected' warning message may be displayed on the Instrument Panel
Cluster (IPC). If the vehicle is in PARK, the customer may not be able to select DRIVE or, if
already in DRIVE, the customer may experience a ratcheting type noise followed by an
abrupt stop when the vehicle speed has reduced to 5 km/h (3 mph).
The following Diagnostic Trouble Code(s) (DTC)s may also be stored in the Powertrain
Control Module (PCM):
• P07E4-00
• P272C-13
• P303F-15
• P303F-29
• P07E6-00
• P272C-11
CAUSE:
No retention to the front Electric Drive Unit (EDU) causing strain on wiring going to the park
lock actuator connector (C1YE113A).
ACTION:
Follow the instructions below.
PARTS:
PART NUMBER
DESCRIPTION
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QUANTITY
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PART NUMBER
DESCRIPTION
QUANTITY
J9D1171
Air Conditioning (A/C) pipe to condenser O-ring
seal
2
C2P24810
2
C2P24811
2
T4K12932
Engine compartment wiring harness - China
1
T4K12933
Engine compartment wiring harness - Japan
1
T4K12931
Engine compartment wiring harness - ROW
1
J9D1114
Front EDU to subframe bolts
2
C2Z2224
Front EDU upper mounting nuts/stabilizer bar link
lower nuts
4
T2H3774
Front subframe to body bolts M12/rear lower
control arm bolts
6
T2H3162
Front subframe to body bolts M14
2
T4K5106
Front lower control arm bolts
2
T4K12935
Ground cable
1
T4A12521
Halfsha circlip
2
T2H5007
Lower control arm nuts
4
XR857426
Steering column lower sha lower bolts
1
T2H5057
Steering gear boot inner clips
2
T4N8037
Tie-rod end nuts
2
T2H17786
Yoke retaining bolts
2
WARRANTY:
NOTES:
Repair procedures are under constant review, and therefore times are subject to
change; those quoted here must be taken as guidance only. Use TOPIx to obtain
the latest repair time.
The JLR claims submission system requires the use of causal part numbers. Labor
only claims must show the causal part number with a quantity of zero.
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DESCRIPTION
Front compartment wiring
harness - Renew
SRO
TIME
(HOURS)
CONDITION
CODE
CAUSAL PART
86.71.37
11.5
B4
T4K7182/T4K7184/T4K6641
NOTE:
Normal Warranty procedures apply.
SERVICE INSTRUCTION:
1.
NOTE:
Make sure any other related repairs are completed before continuing with
this technical bulletin.
Refer to the TOPIx Workshop Manual section 100-00: General Information Description and Operation - Diagnostic Trouble Code Index DTC: Powertrain
Control Module (PCM) for diagnosis and testing information relating to DTCs
P07E4-00, P272C-13, P303F-15, P303F-29, P07E6-00 and P272C-11.
If the park lock actuator connector (C1YE113A) wiring is found to
be damaged, as per the illustration, continue to step 2.
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2.
NOTE:
Before renewing the front compartment wiring harness, read the 'Service
Information' section below.
Renew the front compartment wiring harness (see TOPIx Workshop Manual
section 418-02: Wiring Harnesses - Removal and Installation - Front Compartment
Wiring Harness).
3.
An Electronic Product Quality Report (EPQR) must be submitted to provide a clear
photograph of the original damaged wiring harness installed on the vehicle. See
step 1 for example photographs.
SERVICE INFORMATION:
The following steps must be completed before installing the updated front compartment
wiring harness.
NOTES:
Some variation in the illustrations may occur, but the essential information is
always correct.
Some components are shown removed for clarity.
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1.
Using a suitable tool, create a hole in the EDU upper Noise, Vibration and
Harshness (NVH) cover, as shown in the illustration.
2.
During the installation of the front EDU, make sure the new wiring harness clip is
installed in the NVH cover, as shown in the illustration.
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3.
Remove and discard the front EDU ground cable.
Release the retaining clip.
Remove the bolt.
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4.
NOTE:
Make sure the new front EDU ground cable is routed through the loop
formed by the park lock actuator break out harness, as shown in the
illustration.
Install the new front EDU ground cable.
Secure the ground cable with the retaining clip.
Tighten the bolt.
Torque: 24 Nm
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TSB/Document ID: JLRTB02012NAS2
Replacement Service Bulletin Number:
MFR Communication Date: 2020-03-04
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: POWER TRAIN
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
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