NHTSA ID Number: 10173425
Manufacturer Communication Number: A5120132009967_1
TSB/Document Date: 2020-04-06
Summary
This bulletin contains instructions for vehicle inspection, protection removal, and detailing.
05996
Container Size
32 oz.
Page 17 of 26
© 2020 Audi
of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi
of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Order from:
Audi
Top Service Supplies & Touch Up Paint
eStore
3M™ Specialty Adhesive Remover
Part Number
38987
Container Size
15 oz.
Order from:
Audi
Top Service Supplies & Touch Up Paint
eStore
Exterior body, wheels and tires
Body, cleaning
1. Wash and dry vehicle exterior.
Tip: Do not wash or dry vehicle in direct sunlight. Rapid water/soap solution evaporation may form
water spots on the paint surface.
Page 18 of 26
© 2020 Audi
of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi
of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
2. Inspect interior floors and glass for water leaks.
3. Inspect paint surface, moldings, and glass.
Important: If any defects on the exterior have been identified (scratches, dings, dents, and other types of body
damage), contact your supervisor and arrange to repair defects immediately.
Audi
Detailing Car Shampoo Concentrate
Part Number
122254
Container Size
5 Gallon
Order from:
Audi
Top Service Supplies & Touch Up
Paint eStore
Wheels and tires, cleaning
1. Remove protective cover from wheels (if applicable).
2. Clean alloy wheels and tires. Alloy wheels can be cleaned with ease without damaging the finish.
3. Remove thick lines of adhesive residue with 3M™ Specialty Adhesive Remover.
Note:
The 3M™ Specialty Adhesive Remover is to be used solely for this purpose.
3M™ Specialty Adhesive Remover
Part Number
38987
Container Size
15 oz.
Page 19 of 26
© 2020 Audi
of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi
of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Order from:
Audi
Top Service Supplies & Touch Up Paint
eStore
Exterior finish, applying wax
Wax each vehicle prior to delivery to the customer.
Finish can be significantly improved without the use of harsh polishing compounds and high speed buffing. Either
3M™ Premium Liquid Wax or 3M™ Perfect-It™ Show Car Paste Wax may be used to wax the vehicle.
To wax with 3M™ Premium Liquid Wax:
a. Gently apply a thin, uniform film to the paint surface using a terry cloth wax applicator, terry cloth towel or a
3M™ 05738 Foam Polishing Pad.
b. Allow to dry to a hazy finish.
c. Remove residue and buff to a high gloss.
To wax with 3MTM Perfect-It™ Show Car Paste Wax:
a. Apply wax to panel-sized area (door, fender, etc.) using a firm circular motion.
b. Allow wax to dry to a hazy finish.
c. Use 3M™ Microfiber Detail Cloth to polish the finish by hand.
3M™ Perfect-It™ Foam Polishing Pad
Part Number
05738
Container Size
1
Page 20 of 26
© 2020 Audi
of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi
of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Order from:
Audi
Top Service Supplies &
Touch Up Paint eStore
3M™ Premium Liquid Wax
Part Number
06005
Container Size
32 oz.
Order from:
Audi
Top Service Supplies & Touch Up
Paint eStore
3M™ Perfect-It™ Show Car Paste Wax
Part Number
39526
Container Size
10.5 oz.
Page 21 of 26
© 2020 Audi
of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi
of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Order from:
Audi
Top Service Supplies & Touch
Up Paint eStore
3M™ Microfiber Detail Cloth:
Part Number
39016
Container Size
1
Order from:
Audi
Top Service Supplies & Touch Up
Paint eStore
Paint finish, inspecting for swirl marks
Inspect vehicle paint finish for swirl marks.
If swirl marks are not found, go to TSB 2020552: Exterior glass, cleaning.
If swirl marks are found, contact your supervisor.
Exterior glass, cleaning
Follow these directions to address residue, a rough surface, a snakeskin appearance, or streaking on both the
front and rear windshields.
Note:
Page 22 of 26
© 2020 Audi
of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi
of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
This cleaning procedure is to be performed on both the front and rear windshields.
1.
Shake bottle of 3M™ Glass Polishing Compound to mix product evenly.
2.
Apply cleaner directly to outside of windshield on
both driver and passenger sides (Figure 16).
Figure 16. Cleaner applied to windshield.
3.
Using a clean, dry microfiber cloth (Such as 3M™
Microfiber Detail Cloth), vigorously clean
windshield with long, horizontal strokes (Figure
17).
Try to avoid applying product to window trim.
Figure 17. Cleaning windshield.
4.
Allow to dry until a fine film layer (haze) forms.
Tip: Drying time is based on ambient temperatures. Temperatures of 15°C or lower can extend
drying time.
5.
Use a garden hose to rinse the windshield. Also
rinse any product that was inadvertently applied
to the trim (Figure 18).
Figure 18. Rinse and wipe windshield.
Page 23 of 26
© 2020 Audi
of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi
of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
6.
With a clean, dry, microfiber detail cloth, dry and
buff glass to a clean shine (Figure 19).
Figure 19. Dry and buff windshield.
7.
With warm water, wet and ring out microfiber detail cloth. Wipe off any residue that made contact with trim
or rubber.
8.
Install permanent wiper blades or remove temporary wiper blades (as necessary).
3MTM Glass Polishing Compound
Part Number
60150
Container Size
1 Liter
Order from:
Audi
Top Service Supplies & Touch Up Paint eStore
Engine compartment, cleaning
Wipe down engine compartment.
Tip: Do not use chemicals containing silicone.
Interior, cleaning
1. Clean all interior mirrors and glass (including sunroof if applicable).
Page 24 of 26
© 2020 Audi
of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi
of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
2. Remove all trim protection, coverings, and decals.
3. Remove decals, stickers, and shipping labels.
Tip: Do not remove Air Bag Warning Triangle or Warning Labels.
4. Inspect all interior surfaces and compartments (including upholstery, sun visors, and headliner). Clean as
required (see below):
On leather upholstery, see TSB 2004327: 74 Leather upholstery, cleaning tips.
5. Check for excessive grease on seat tracks and clean as necessary.
6. Vacuum carpet.
7. Check luggage compartment. Vacuum if necessary.
8. Check color match of front/rear floor mats.
9. Install mats, including locking clips/tabs if applicable.
10. Perform final inspection in daylight or under fluorescent light to ensure that the vehicle is free from visual
defects, and that it is completely clean.
11. Complete and sign the Detailers Inspection Checklist.
12. Place the completed checklist in the vehicle glove compartment.
13. Deliver the vehicle to the Sales Department.
Audi
Detailing Carpet Cleaner
Part Number
123122
Container Size
16 oz.
Order from:
Audi
Top Service Supplies & Touch Up Paint
eStore
Page 25 of 26
© 2020 Audi
of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi
of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Additional information
3M™, Perfect-It™ and Scotch-Brite™ are registered trademarks of 3M™.
Some 3M™ products are available in larger bulk quantities.
3M™ products are available through 3M™ direct or the Audi
Top Service Supplies & Touch Up Paint eStore.
Consult your parts department for ordering.
Warning:
Always read and follow manufacturer Cautions and Warnings regarding use of products listed in this Technical
Service Bulletin.
Warranty
This TSB is informational only and not applicable to any Audi
Warranty.
Required Parts and Tools
See body of this TSB for materials.
Additional Information
The following Technical Service Bulletin(s) will be necessary to complete this procedure:
TSB 2014055, 55 Paint spotting on top surfaces.
TSB 2020552, Exterior glass cleaning.
TSB 2004327, 74 Leather upholstery, cleaning tips.
All parts and service references provided in this TSB (2009967) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the
Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2020 Audi
of America, Inc. All rights reserved. Information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi
of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Page 26 of 26
© 2020 Audi
of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi
of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
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TSB/Document ID: A5120132009967_1
Replacement Service Bulletin Number:
MFR Communication Date: 2020-03-12
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
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