Bulletin No.:

Service Bulletin

Date:

19-NA-066
February, 2020

TECHNICAL
Subject:

Missing Oil Filter Adapter Insert Causing Noise, Engine Failure After Oil Filter Was
Changed, Malfunction Indicator Lamp (MIL) Illuminated
This bulletin replaces PIP5560B. Please discard PIP5560B.

Brand:

Model:

Chevrolet

Colorado

GMC

Canyon

Model Year:

VIN:

from

to

from

to

2017

2019

All

All

Engine:

Transmission:

3.6L LGZ

All

Involved Region or Country

North America

Condition

Some customers may comment on one or more of the following conditions:
• Engine noise or engine failure shortly after an oil change
• Vehicle is in for scheduled maintenance in which the oil filter adapter insert is found to
be missing.
• Engine failure shortly after an oil change
• MIL illuminated

Cause

This condition may be caused by a missing oil filter adapter insert / bypass valve that was
inadvertently removed during a previous oil service.

⇒ The retaining tabs on the insert may not be robust enough to retain the insert
during an oil service if the filter is crushed.

Correction

5298102

If a vehicle comes in with one of the conditions listed above, inspect the oil filter adapter
to see if the center insert/bypass valve is missing.
Copyright 2020 General Motors LLC. All Rights Reserved.

Page 2

February, 2020

Bulletin No.: 19-NA-066

5297946

Note: Upon inspection, the technician may notice that the oil filter has been damaged or
material from the oil filter may have been pushed into the oil galleries causing an upper
engine noise.
If no mechanical damage has been found, inspect the oil filter for damage.

⇒ If there is paper debris, codes, and/or cam actuator noises, that does not
require engine replacement, repair and/or replace the affected components
and clean the engine thoroughly.
⇒ Order and install the oil filter adapter insert/bypass valve.
If engine noise is present, it will be necessary to inspect the engine to see if any damaged
has occurred such as a damaged rod bearing.

⇒ Refer to the latest bulletin 19-NA-256 for further engine diagnostics.
⇒ If engine replacement is necessary, there is no need to order an insert. The
new engine will come with the oil filter adapter which has it installed already.

4997942

If the insert is missing and no other damage or debris is present on the engine, order an
oil filter insert/bypass valve and install.
If the insert is present, continue with SI diagnostics for applicable concern.

Bulletin No.: 19-NA-066

February, 2020

Page 3

Parts Information
Causal
Part

Description

Part
Number

Qty

N/A

INSERT,
OIL FLTR

12696079

1

Warranty Information
For vehicles repaired under the Powertrain coverage,
use the following labor operation. Reference the
Applicable Warranties section of Investigate Vehicle
History (IVH) for coverage information.
Labor Operation

Description

Labor Time

4086888 *

Oil Filter Insert Replacement

0.3 hr

*This is a unique Labor Operation for Bulletin use only.

Version

2

Modified

Released April 02, 2019
Revised February 05, 2020 - Change reference from PIP5216 to 19–NA-256 in the
Correction section.

GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these
technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper
service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a
job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your
vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the
information.

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