NUMBER:
GROUP:
DATE:

08-015-20
08 - Electrical
February 5, 2020

This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced, stored in a retrieval system, or
transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.

This bulletin supersedes Service Bulletin 08-077-19 REV. B, dated November 05, 2019, which
should be removed from your files. All revisions are highlighted with **asterisks** and
include additional model and markets.
SUBJECT:
Flash: Body Control Module (BCM) Updates
OVERVIEW:
This bulletin involves reprogramming the BCM with the latest available software.
MODELS:
2019 - 2020
**2019 - 2020

(MP)
(M6)

Jeep Compass
Jeep Compass**

NOTE: This bulletin applies to vehicles within the following markets/countries: North
America, **EMEA and APAC**.
NOTE: This bulletin applies to vehicles built on or before August 05, 2019 (MDH 0805XX).
SYMPTOM/CONDITION:
Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further
investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set:
• B25C9 - Driver Door Ajar Switch 2 Stuck Closed (Module, Powertrain Control (PCM)). Stored
DTC only, this update is not for active fault.
NOTE: If B25C9 is an active fault normal diagnostic must be performed. This software
update will not correct active DTC.
• P26E4-64 - Starter Control 2 Circuit-Signal Plausibility Failure.
In addition, customers or technicians may comment on one or more of the following:
•
•

•
•

•

The vehicle will not restart when in Engine Stop/Start (ESS) mode. Customers will have to
shift into park and cycle the ignition to get the vehicle to start again.
The vehicle cranks but fails to start, the customer will have a message on the Instrument Panel
Cluster (IPC) 9press brake and push ignition button to start9 after this happens they must
perform a key cycle function with their foot off the brake, then the vehicle will restart normally.
Vehicle Theft Alarm (VTA) triggers randomly.
Automatic rain sensing wipers inoperative when the vehicle is restarting from Stop & Start
event the wipers may not restart. Switching the wipers to off then back to on again will resume
operation.
VTA is enabled in “Ship Mode”.

08-015-20

-2-

DIAGNOSIS:
Using a Scan Tool (wiTECH) with the appropriate Diagnostic Procedures available in
DealerCONNECT/Service Library, verify all related systems are functioning as designed. If DTCs or
symptom conditions, other than the ones listed above are present, record the issues on the repair
order and repair as necessary before proceeding further with this bulletin.
If the customer describes the symptom/condition listed above or if the technician finds the DTC,
perform the Repair Procedure.
REPAIR PROCEDURE:
NOTE: Install a battery charger to ensure battery voltage does not drop below 13.2 volts. Do
not allow the charging voltage to climb above 13.5 volts during the flash process.
NOTE: If this flash process is interrupted/aborted, the flash should be restarted.
1. Reprogram the BCM with the latest available software. Detailed instructions for flashing control
modules using the wiTECH Diagnostic Application are available by selecting the application’s
“HELP” tab.
2. Using wiTECH, restore vehicle configuration, perform proxi configuration alignment and perform
a BCM hard reset. Under the “Guided Diagnostic” tab.
3. Perform an ignition cycle and start engine.
4. Clear all DTCs that may have been set in any module due to reprogramming. The wiTECH
application will automatically present all DTCs after the flash and allow them to be cleared.
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
Labor Operation
No:

Description

Skill Category

Amount

18-19-02-EQ

Module, Body Control (BCM) - Reprogram
(0 - Introduction)

6 - Electrical and
Body Systems

0.3 Hrs.

NOTE: The expected completion time for the flash download portion of this procedure is
approximately 3 minutes. Actual flash download times may be affected by vehicle
connection and network capabilities.
FAILURE CODE:
The dealer must use failure code CC with this Service Bulletin.
• If the customer’s concern matches the SYMPTOM/CONDITION identified in the Service
Bulletin, failure code CC is to be used.
• When utilizing this failure code, the 3C’s (customer’s concern, cause and correction) must be
provided for processing Service Bulletin flash/reprogramming conditions.
CC

Customer Concern