NHTSA ID Number: 10173136
Manufacturer Communication Number: DEF_CIR2
TSB/Document Date: 2020-04-02
Summary
Repair instructions are intended to address CERTAIN fault(s):
DTC:
P10FF-86 / U02A2-00
GDC18-059
Bulletin:
May 10, 2018
Date:
Description:
Applies to:
See below for fault code description(s)
US13 – US14 Emissions
For Spanish click here: ESPAÑOL
General Information
These repair instructions are intended to address the following fault(s):
DTC
Description
P10FF-86
Reductant Level
Sensor "A" Circuit
Electrical – Signal
Invalid
U02A2-00
Lost Communication
with Reductant Quality
Module
Possible
(Observable)
Symptoms
Possible Cause
x
x
x
Low fluid level in the tank
Wiring harness
Reductant Level Sensor "A"
None
x
The electronic control unit (ECU) has a software fault
or the wrong software version
Control unit has no supply voltage
Connector
None
x
x
Required Parts
Part Number
Description
Quantity
22021891
DEF Level Sensor (Tank 70 liter)
1
22021889
DEF Level Sensor (Tank 45 liter)
1
22021887
DEF Level Sensor (Tank 33 liter)
1
22015702
DEF Level Sensor (Tank 25 liter)
1
Repair Instructions
Aftertreatment Diesel Exhaust Fluid (DEF) Tank, Level Sensor, Replacement22306793
Removal
1. Secure the vehicle for service by parking it on a flat level surface, applying the parking brake, chocking the
rear wheels, and placing the transmission in neutral or park.
2. If equipped, remove the left-side fairing under the cab door to gain access to the diesel exhaust fluid (DEF)
tank and surrounding components.
3. Disconnect all cables from the negative (ground) battery terminals to prevent personal injury from electrical
shock and prevent damage to electrical components.
© 2016 Mack Trucks
, Inc. Information is subject to change without notice.
Page 1/11
DTC:
P10FF-86 / U02A2-00
Bulletin:
Date:
GDC18-059
May 10, 2018
4. Connect the coolant extractor to the drain fitting at the bottom of the radiator and drain the coolant. Note: An
alternate method is to connect a coolant drain hose to the radiator drain fitting and drain the coolant into a
suitable container. Special tools: 85112740
5. Remove the drain plug from the DEF tank and, using a suitable container, catch any drained fluid remaining in
the tank. When all the fluid has drained, replace the drain plug and tighten.
1. DEF Tank Drain Plug
6. Disconnect the electrical harness from the aftertreatment control module (ACM) electrical connector.
1. ACM Electrical Connector
© 2016 Mack Trucks
, Inc. Information is subject to change without notice.
Page 2/11
DTC:
P10FF-86 / U02A2-00
Bulletin:
Date:
GDC18-059
May 10, 2018
7. If equipped, disconnect the electrical harness from the level sensor electrical connector.
1. Level Sensor Electrical Connector
8. If equipped, disconnect the electrical harness from the DEF quality sensor module electrical connector.
Remove the fasteners from the module.
1. DEF Quality Sensor Module Electrical Connector
© 2016 Mack Trucks
, Inc. Information is subject to change without notice.
Page 3/11
DTC:
P10FF-86 / U02A2-00
Bulletin:
Date:
GDC18-059
May 10, 2018
1. DEF Quality Sensor Module Electrical Connector 25L Tank
1. DEF Quality Sensor Module Electrical Connector 33L Tank
9.
10.
11.
12.
Disconnect the electrical harness from the DEF pump electrical connector.
Disconnect the DEF pump-to-doser valve fluid hose and the electrical connector.
Disconnect the coolant lines from the DEF tank.
Position a floor jack under the DEF tank and use the jack to support the weight of the DEF tank.
© 2016 Mack Trucks
, Inc. Information is subject to change without notice.
Page 4/11
DTC:
P10FF-86 / U02A2-00
Bulletin:
Date:
GDC18-059
May 10, 2018
13. Remove the fasteners securing the DEF tank to the frame-mounted brackets. The support pins at the bottom
of the brackets will hold the tank in place.
1. DEF Tank Mounting Fasteners
14. Using the floor jack, lift the DEF tank off the support pins on the two brackets and remove the DEF tank.
1. DEF Fluid Tank
© 2016 Mack Trucks
, Inc. Information is subject to change without notice.
Page 5/11
DTC:
P10FF-86 / U02A2-00
Bulletin:
Date:
GDC18-059
May 10, 2018
15. Remove the DEF fluid hoses attached to the level sensor on the DEF tank. Note: Before detaching the DEF
fluid hoses, note their position since the hoses differ in size.
1. DEF Fluid Hose (Large & Small)
2. DEF Coolant Line (2)
16. Remove the two coolant lines attached to the level sensor on the DEF tank.
17. Loosen the clamp securing the level sensor to the DEF tank and remove the level sensor and quality sensor
module, if equipped. Use care when handling the sensor to avoid damaging the sensor.
1. Level Sensor
2. Clamp
© 2016 Mack Trucks
, Inc. Information is subject to change without notice.
Page 6/11
DTC:
P10FF-86 / U02A2-00
Bulletin:
Date:
GDC18-059
May 10, 2018
Installation
1. Position the level sensor onto the DEF tank and tighten the clamp to secure it in place. Use care when
handling the sensor to avoid damaging the sensor.
1. Level Sensor
2. Clamp
2. Attach the two coolant lines to the fittings on the level sensor.
1. DEF Fluid Hose (2)
2. DEF Coolant Line (2)
© 2016 Mack Trucks
, Inc. Information is subject to change without notice.
Page 7/11
DTC:
P10FF-86 / U02A2-00
Bulletin:
Date:
GDC18-059
May 10, 2018
3. Attach the two DEF fluid hoses to the fittings on the level sensor. Since the hoses are different sizes, be sure
to attach them to the correct fittings.
4. Using a floor jack, move the DEF tank and lift it into place on the support pins on the two frame-mounted
brackets. Loosely install the bolts and fasteners to attach the tank to the brackets, then lower and move the
floor jack out of the way.
1. DEF Fluid Tank
5. Tighten the DEF tank mounting fasteners and tighten to specification. Refer to Function Group 20,
Specifications.
6. Connect the two coolant lines to the fittings on the DEF tank.
7. Connect the DEF pump to doser valve fluid hose and the electrical connector.
8. Connect the electrical harness to the DEF pump electrical connector and secure with plastic tie straps as
needed.
9. Connect the electrical harness to the ACM electrical connector.
1. ACM Electrical Connector
© 2016 Mack Trucks
, Inc. Information is subject to change without notice.
Page 8/11
DTC:
P10FF-86 / U02A2-00
Bulletin:
Date:
GDC18-059
May 10, 2018
10. If equipped, connect the electrical harness to the level sensor electrical connector.
1. Level Sensor Electrical Connector
11. If equipped, position the DEF quality sensor module and install fasteners. Connect electrical harness to the
DEF quality sensor module electrical connector.
1. DEF Quality Sensor Module Electrical Connector
© 2016 Mack Trucks
, Inc. Information is subject to change without notice.
Page 9/11
DTC:
P10FF-86 / U02A2-00
Bulletin:
Date:
GDC18-059
May 10, 2018
1. DEF Quality Sensor Module Electrical Connector 25L Tank
1. DEF Quality Sensor Module Electrical Connector 33L Tank
12. Fill the DEF tank with DEF fluid.
13. Fill the cooling system with the recommended coolant using the coolant extractor. Special tools: 85112740
14. Connect all previously removed cables to the negative (ground) battery terminals. Tighten to 20 ±2 Nm (15
±1.5 ft-lb).
15. Start the engine and check for leaks and proper operation. Replenish fluids as needed.
16. Use Tech Tool to check and clear any diagnostic trouble codes (DTC).
17. If equipped, re-install the left-side fairing under the cab door.
© 2016 Mack Trucks
, Inc. Information is subject to change without notice.
Page 10/11
DTC:
P10FF-86 / U02A2-00
Bulletin:
Date:
GDC18-059
May 10, 2018
Additional Resources
These repairs are the most likely fix for the identified fault(s), if this does not fix the issue, Tech Tool will need to be
used for more detailed diagnostics. If filing a warranty claim, please include the ASIST case number.
Labor Code
2589-03-02-05
Causal Part
0.6 - 2.0 (Depending on model)
22021891 (Tank 70 Liter)
- 💯【Conta.ct us for Support Directly】If you met any...
- 🔥🔥🔥【2026 AUTEL FLAGSHIP MK900BT MK900-BT, NEW...
- 🚗【3000+ ACTIVE TESTS (50➡3000+), SAME AS MS...
- 🚗【40+ HOT SERVICES FOR 150 MAKES (28+➡40+)】Full...
- 🚗【OE ALL SYSTEM DIAGNOSE, AUTO SCAN 2.0: SCAN LICENSE...
- 【TURN OFF CEL】 This AL319 car scanner diagnostic tool...
- 【EXTENSIVE APPLICATION】 Autel AL319 Compatible with...
- 【FOR END USER & DIYERS】 This error code reader AL319 is...
- 【USER-FRIENDLY DESIGN】 This OBD2 scanner and check...
- 【HIGH-QUALITY SERVICES】 12 months war.ranty from the...
Last update on 2026-06-12 / Affiliate links / Images from Amazon Product Advertising API
If the PDF is very large, it may not load in the preview below.
Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.
If the TSB PDF does not show, download or view it on the NHTSA Website.
Click on the (+) Plus Sign
Then Click on Associated Document(s)
Search NHTSA Database for Recalls
Search NHTSA Database for Vehicle Investigations
View Latest Vehicle Investigations
Search NHTSA Database for Vehicle Complaints
View Latest Vehicle Complaints
TSB/Document ID: DEF_CIR2
Replacement Service Bulletin Number:
MFR Communication Date: 2020-03-10
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
- [Notice] When you receive a used escaner automotriz device, it may be a customer return resold by Amazon without inspection. You can exchange it for a new one through Amazon. As this situation is unavoidable, we sincerely apologize. For any issues, contacting us via Amazon's "Messages" is the best way, and we’ll provide a solution within 24 hours. THINKSCAN 689BT Can Be Used Immediately After It is Turned On, Without Complicated Registration Process, Which is More Convenient & Quick.
- [Good News] THINKSCAN 689BT is the most competitive automotive scan tool to date, offering wireless updates with no subscription fees(valued 500Buc.ks) . With all the features of THINKTOOL PD8,PRO, built on Android 10 platform with 4-core CPU, 4GB RAM
and 64GB ROM, serving up to 5X faster than older MAX/MINI
/PLUS vehicle scanners escaner automotriz, no more slow and delayed feedbacks, it's time to update your garage tool. - [Big Money Saver] Premium THINKSCAN 689BT Wireless Diagnostic Scanner Escaner Automotriz, save up to 400USD per year, includes all useful features: Full bi-directional controls, ECU coding, 34+ services, OEM all system diagnostics, Worldwide vehicles coverage, CAN FD & DoIP, FCA
AutoAuth(The 689BT only provides a login and purchase portal, and users are required to register for an FCA
account and pay a membership fee in order to perform the relevant automotive diagnostics) - [3000+ Active Tests]Active testing is one of the most useful features in automotive maintenance and greatly improves mechanic efficiency. THINKCAR 689BT bidirectional scanner can send action commends to vehicle sub-systems or components for active test without using vehicle controls. It can perform various tests such as: EVAP Test, Fuel Trim Reset, Injector Buzz Test, Window/ Mirror/ Door Lock Test, Pump and Value Tests, etc. Get functions from "Diagnose>Car Model>System>Active Test".
- [Hot Advanced Features] 689BT bidirectional tool scanner for car newly adds ECU Coding, Power Balance, Flash Hidden Functions, Reset Adaptive Data, Match Replaced Components, Customize OE-Settings. Such as: 1. changing the color of interior lights 2. switching on/off the auto hold, 3. customizing dash kits 4. activating the auto side mirror folding function 5. disables auto start-stop. Note: Coding functions vary by model&year.
- 【Warm Tips】Wired THINKSCAN 689 is connected through a detachable OBDII cable, and we also have added OBD2 Extension Cable (about 60 cm/2 feet) as g ift, enabling customers handling vehicle repairs with ease. Just click "Bundles Item" above to get it. Note: FCA
AutoAuth is a third-party service, additional cost may be required. - 【Professional Car Diagnostic Tool】Tired of renew fees? Thinkscan 689 scanner provides dealer-level advanced functions without annual fees for auto mechanics and repair shops. 34+ Services, 3000+ Active Test, ECU Coding, 140+ Brands Coverage, FCA
AutoAuth, CANFD&DOIP Protocol, Component Matching, Power Balance, V.A.G Guided, Compatible with Google Chrome integration, etc. With strong hardware backing, 64G Memory, Android 10, 4-core processors, and 4150mAh battery. Thinkscan 689 brings you the best as your daily business helper and never lets you drop the ball! - 【Over 34 Reset Service, Adaptation + Relearn + Calibration + Initialization + Matching】Made for workshops, Thinkscan 689 scanner provides 34+ services for worldwide vehicles: such as Gear/SAS/EPB/TPMS/D.P.F/I.M.M.O/BMS/ETS/Oil/Brake/AFS/GEARBOX/SUNROOF/SUS Reset, ABS Bleed, Injector coding, etc. Warm tips: Compatibility may vary on vehicles' model and year, please contact seller before purchase to make sure it works well on your cars.
- 【Real Active Test】Thinkscan 689 scan tool features over 3000+ full bi-directional control ability, to send commands to vehicle’s systems/components, to verify system input/output without using the vehicle's controls, e.g. turn on the radiator fan, modulate the throttle, open/close windows, operate mirrors, Injector Buz Test, turn on interior&exterior lights, sound horn, test door lock actuators, turn on/off front/rear side ACM Solenoid, Vehicle level position calibration, Wheel Speed Sensor Supply.
- 【Comprehensive Solutions with Advanced Features】Take your vehicle customization to the next level with the Thinkscan 689's advanced ECU coding capabilities. This scan tool provides power balance, PMI, unlock more new features and enhance performance by activating dormant functions, customizing OE settings, matching replaced components, and reprogramming adaptive data to elevate your driving experience. Note: Compatibility varies by car models, please check before order.
- 【Cost-effective OBD2 scanner】 Thinkcar Thinkdiag2 is the most powerful wireless diagnostic tool for it's price! Equipped with multi-functions of Newly added CAN-FD protocol, BiDirectional control(Active Test), 15 Maintenance resets, All Systems diagnosis, Auto VIN, FCA
AutoAuth, Unlock the protected FCA
vehicle SGW module on Chrysler
, Dodge
, Jeep
, Alfa Romeo
, and Fiat
vehicles manufactured after 2019.120+ Car brands coverage, No IP limited, etc. Good for workshops & DIYers. Kindly send us VIN to check compatibility before purchase - 【OE-Level Full Systems Car Scanner with Added CAN FD Protocol】 Upgrade of Thinkdiag, Thinkdiag2 is a bluetooth diagnostic tool can diagnose Full System such as ECM, ABS, SRS, TCM, EPB, TPMS, SAS, A/C, BMS, etc. Thinkdiag2 can read/clear fault codes, read real-time data, read control module information,etc. As the only diagnostic scanner in this price range that supports the CAN-FD protocol, it suits for the latest GM(2019-) , saving $100 to buy a CAN FD adapter, reducing the risk of undetected errors to enhancing the user experience
- 【Bidirectional Test】This bidirectional scan tool Thinkdiag2 allows you to send commands from your smartphone directly to the vehicle's ECU for active testing, quickly locate problem areas, such as A/C clutch, windows, doors, sunroof, etc., reducing the diagnostic time and money. (Note: kindly send us VIN to check compatibility before order.)
- 【15+ Maintenance Functions】Thinkdiag2 OBDII code scanner is designed for individual car owners, DIYers, and small repair shops, which has a separate menu of 15 common special functions, such as Oil reset, EPB reset, SAS calibration, ABS bleeding, injector code, TPMS reset, etc. Enter from the all-system diagnostic menu to unlock more system special functions, and effectively handle the reset and relearn of most cars. Note: The Maintenance functions that each car can do may be different
- 【120+ car brands & FCA
Autoauth+10 languages】Thinkcar thinkdiag2 helps you to troubleshoot the problems fast for 100 + US, European, Asian vehicle brands after 1996 that use the OBDII protocol. Only support 12V cars, including gasoline cars and diesel cars. Supporting Autoauth allows you to unlock the protected FCA
vehicle SGW module on Chrysler
, Dodge
, Jeep
, Alfa Romeo
, Fiat
vehicles, etc. (Note: Only provide AutoAuth login portal, and need purchase the registration number on the AutoAuth website by yourself.) Multilingual function allows workshop mechanics to avoid language barriers and use it around the world Without restriction
Last update on 2026-06-12 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.




