NHTSA ID Number: 10173123
Manufacturer Communication Number: Subaru
Tech Tips
TSB/Document Date: 2020-04-02
Summary
Subaru
service and technical support line newsletter. Techtips newsletter locator index updated through December 2019.
Article Locator Index
Subaru
Service and Technical Support Line Newsletter
SUBARU
SERVICE
TECHTIPS NEWSLETTER LOCATOR INDEX
UPDATED THROUGH DECEMBER, 2019
This list is most efficient when searched using CTRL+F
TABLE OF CONTENTS
Click title below to jump to section
01 - General Information
02 - Engine
03 - Drive Train-Transaxle
04 - Steering
05 - Suspension-Wheels & Tires
06 - Brakes
07 - Electrical
08 - Instrument & Controls
09 - Cooling, Fuel, & Exhaust System
10 - Heating Ventilation & A/C Systems
11 - Emission Systems
12 - Body, Glass, & Upholstery
13 - Paint
14 - Special Tools
15 - Accessories
16 - Automatic Transmission
17 - SRS Air Bag
18 - Service Manual Corrections
TechTIPS Article Locator Edition
Page 1 of 54
01-General Information
01-General Information
Legacy Knocking Noise, Rear of Vehicle When Driven Over Bumps............................................................. 07/91
Justy Fuel Injection System Service Manual Supplement Section 2-7...........................................................08/91
In-transit Spark Plug Fouling Protection......................................................................................................... 09/91
Kats Wax Transit Coating Remover Precautions............................................................................................ 10/91
Lemon Law Responsibilities........................................................................................................................... 11/91
PDI Coolant Check - All Models..................................................................................................................... 11/91
Parts Related Inquiries...................................................................................................................................02/92
Legacy and Loyale Normal Operating Characteristics...................................................................................04/92
All SPI Models Throttle Body Gasket Replacement.......................................................................................05/92
Towing a Front Wheel Drive 5-Speed Legacy................................................................................................06/92
Location of Engine, Transmission, and Production Date Information............................................................. 11/92
Ordering “D” Check Manuals..........................................................................................................................02/93
Odometer Labels............................................................................................................................................02/93
Impreza Side Guard Moldings........................................................................................................................03/93
Impreza Key Codes........................................................................................................................................05/93
Impreza Side Moldings...................................................................................................................................05/93
1993MY SVX Model Code PKB “LSL”............................................................................................................06/93
All Models with PDI Connector for Storage....................................................................................................06/93
Diagnostic Trouble Codes.............................................................................................................................. 07/93
Flat Towing Subaru
Vehicles..........................................................................................................................08/93
All Models Lock Cylinder Key Coding.............................................................................................................09/93
Warranty Full History Inspection.....................................................................................................................09/93
Towing............................................................................................................................................................ 10/93
Legacy Front Washer Nozzle Clogged........................................................................................................... 10/93
All Models with All Wheel Drive Systems, Use of the Space Saver Spare Tire or T-Spare Tire..................... 11/93
All Models Equipped with Knock Sensors...................................................................................................... 11/93
Tool Ordering Procedures.............................................................................................................................. 12/93
October Update Revision - Poor Radio Reception AM or FM........................................................................ 12/93
1993MY Legacy and Impreza ECU Operation with Select Monitor................................................................ 01/94
Diagnosis of Noises Over the Phone..............................................................................................................02/94
Justy Diagnostics...........................................................................................................................................03/94
Recall Campaign Announcement – WZG-55.................................................................................................05/94
Replacement of Ignition Relays......................................................................................................................05/94
Repair Information..........................................................................................................................................05/94
Requests to Return Parts for Inspection.........................................................................................................05/94
Use of Trouble Code Diagnostic Trees in Service Manuals...........................................................................05/94
1994MY Impreza Equipment Changes...........................................................................................................06/94
Legacy, Impreza, and SVX Service Manual Supplements.............................................................................06/94
Select Monitor Cartridge-‘95MY Impreza....................................................................................................... 10/94
1995MY Legacy Outback Wheel Cover Specifications.................................................................................. 11/94
1995MY Legacy Service Manual.................................................................................................................... 12/94
1995MY Impreza Select Monitor Update........................................................................................................ 12/94
Parts Questions.............................................................................................................................................. 01/95
Legacy Service Manual Supplement.............................................................................................................. 01/95
Oil Leaks......................................................................................................................................................... 01/95
Obtaining Service Bulletins............................................................................................................................03/95
Diagnosing Noises Over the Phone...............................................................................................................03/95
Helpline Diagnostic Information......................................................................................................................05/95
Physically Damaged Warranty Returned Parts..............................................................................................05/95
Kats Wax Removal Tips.................................................................................................................................06/95
TechTIPS Article Locator Edition
Page 2 of 54
01-General Information
Thinking, the Service Manual, and the use of Diagnostic Flow Charts..........................................................06/95
Vehicle Model Year.........................................................................................................................................09/95
1996MY Subaru
Legacy Select Monitor Cartridge......................................................................................... 10/95
Select Monitor Information Update................................................................................................................. 11/95
Cooler Weather and Drivability....................................................................................................................... 11/95
Technical Assistance and the CDS 800 Phone Line...................................................................................... 12/95
Part Numbers for Electrical Condition Reports and Quality Monitoring Reports............................................ 12/95
Training Test Answers.................................................................................................................................... 01/96
Monroney Label Mismatches.......................................................................................................................... 01/96
Technical Helpline Updates/Service Bulletins................................................................................................02/96
Impreza Key Code Location...........................................................................................................................02/96
1995MY & 1996MY Power Antenna Operation..............................................................................................02/96
Service Bulletin Volume 17/Unlisted Bulletins.................................................................................................04/96
Air Conditioning Reminder..............................................................................................................................05/96
Technical Service Helpline Efficiency.............................................................................................................05/96
1996MY Subaru
Legacy VIN Change.............................................................................................................06/96
Location of Engine, Transmission and Production Date Information..............................................................06/96
Interactive Helpline Updates........................................................................................................................... 07/96
1997MY Subaru
Legacy-Retrieval of OBD-II Codes without ’97 Select Monitor Cartridge............................08/96
Additional 1996MY Subaru
Legacy VIN Change Information.........................................................................09/96
“But, Its New.......”............................................................................................................................................09/96
1997MY Legacy - Information for You............................................................................................................09/96
Returning Your Calls....................................................................................................................................... 10/96
Cooler Weather and Driveability..................................................................................................................... 11/96
Towing Vehicles behind Motor Home.............................................................................................................02/97
Frozen Wiper Blades......................................................................................................................................02/97
Technical Helpline Updates/Service Bulletins................................................................................................03/97
State I/M 240 Emission Testing and Subaru
AWD Vehicles...........................................................................04/97
New Quality Monitoring Report (QMR) Form.................................................................................................05/97
1998 Subaru
Forester Facts........................................................................................................................... 07/97
New Subaru
Select Monitor............................................................................................................................ 07/97
1997MY Subaru
Legacy Service Manual Supplement Volume 7...................................................................08/97
1998MY Subaru
Forester...............................................................................................................................09/97
1998MY Subaru
Key Codes...........................................................................................................................09/97
1998MY Forester Flat Towing......................................................................................................................... 10/97
Customer Particulars...................................................................................................................................... 10/97
Subaru
Forester PDI Connectors................................................................................................................... 11/97
Holiday Schedule For 1998............................................................................................................................ 01/98
Marking Messages “Urgent” on the Helpline Answering Machine.................................................................. 01/98
Parts Collection Cancellation......................................................................................................................... 01/98
Technical Helpline Update Changes..............................................................................................................02/98
New Name......Same Dedicated Service.........................................................................................................02/98
Technical Support Line Changes...................................................................................................................02/98
30th Anniversary/WRC Emblems...................................................................................................................03/98
1998MY Forester Key Blanks.........................................................................................................................03/98
State Emission Testing................................................................................................................................... 07/98
Subaru
AWD Vehicles Are Exempt from Two Wheel Dynometer Emission Testing....................................... 07/98
Subaru
Technical Support Line and Independent Repair Shops .................................................................. 07/98
1999MY.... What’s New...................................................................................................................................08/98
We Need to Know...........................................................................................................................................08/98
The Support Line and Parts Questions..........................................................................................................08/98
Cooler Weather and Drivability....................................................................................................................... 10/98
TechTIPS Article Locator Edition
Page 3 of 54
01-General Information
We Get Letters............................................................................................................................................... 01/99
Magnetic Tip Screwdriver Caution.................................................................................................................. 01/99
Interior Trim Tool............................................................................................................................................. 01/99
Other Protection Ideas.................................................................................................................................... 01/99
Dash Noise..................................................................................................................................................... 01/99
Technical Service Support Efficiency.............................................................................................................02/99
Location of Data Information for Engine, Trans., and Production Date...........................................................03/99
Quality Monitoring Reports (QMRs) and You.................................................................................................03/99
We Get Letters – Continued...........................................................................................................................04/99
Parts Replacement.........................................................................................................................................04/99
Reference Materials.......................................................................................................................................05/99
Back to Basics – One More Time...................................................................................................................05/99
Support Line Case Numbers.......................................................................................................................... 07/99
2000MY Key Blanks....................................................................................................................................... 07/99
Y2K Subaru
Legacy........................................................................................................................................08/99
Support Line Answering Machine................................................................................................................... 10/99
New Area Code.............................................................................................................................................. 11/99
Vehicle Servicing..............................................................................................................................................4/00
Subaru
Warranty Coverage Changes for 2001MY.........................................................................................05/00
2001MY Forester Owner’s Manual Correction................................................................................................ 07/00
Suggested Measuring Device......................................................................................................................... 07/00
Service Bulletin 12-68-00...............................................................................................................................08/00
Quality Monitoring Reports.............................................................................................................................08/00
Required Fluid Use for Warranty Repairs.......................................................................................................08/00
Cooler Weather and Drivability....................................................................................................................... 10/00
Impreza 2.5RS Modifications.......................................................................................................................... 11/00
Quality Advice Forms for 2001 H6 Outback................................................................................................... 11/00
Expanded Support Line Hours....................................................................................................................... 01/01
Parts Collection Center – Additional Location................................................................................................ 01/01
AYES Program Participation...........................................................................................................................02/01
Towing Vehicles behind Motor Homes...........................................................................................................02/01
Service Publications New 1-800 Number.......................................................................................................02/01
Bulk Fluid Usage............................................................................................................................................02/01
Ordering Technician Patches......................................................................................................................... 03/01
Answering Machine Reminder........................................................................................................................ 03/01
Key Codes – A Reminder............................................................................................................................... 05/01
2002MY Impreza Sedan Valet Key Function.................................................................................................. 09/01
Service Manual Applicability.......................................................................................................................... 11/01
Special Edition: 2003 Forester Accessory Installation.................................................................................... 07/02
Contacting the Technical Support Line...................................................................................................... 09-10/02
Information Requests................................................................................................................................ 09-10/02
2003 Baja Owners Manual Supplement.........................................................................................................03/03
www.Subarunet.com Reminder......................................................................................................................03/03
Faded or Ghosted Fluke Original 80 Series Display.......................................................................................04/03
Modifications to Vehicles................................................................................................................................ 07/03
Electronic QMR.............................................................................................................................................. 07/03
SOA Publication MSA5B0403A......................................................................................................................08/03
Clamp-on Racks and Wind Noise.................................................................................................................. 01/04
Calling the Technical Support Line.................................................................................................................03/04
Service Manual Correction Labels.................................................................................................................05/04
2005MY Legacy/Outback: Updated PDI Check Items and Notes.................................................................. 07/04
Product Improvements...................................................................................................................................08/04
TechTIPS Article Locator Edition
Page 4 of 54
01-General Information
Subarunet and Service Technicians............................................................................................................... 10/04
Updated Reprogramming Information............................................................................................................ 11/04
Cold Weather and Drivability.......................................................................................................................... 11/04
Enhanced EQMR............................................................................................................................................ 11/04
Premium Ownership Delivery......................................................................................................................... 12/04
Technical Service Bulletins: A Recent List.....................................................................................................03/05
Technical Service Bulletins: A Recent List.....................................................................................................04/05
Tips from the Techs........................................................................................................................................04/05
Technical Service Bulletins/Programs............................................................................................................05/05
Technical Service Bulletins, TechTIPS, and Other Publications.....................................................................06/05
2006MY Mechanism and Function Service Manual.......................................................................................06/05
Recently Published Service Bulletins.............................................................................................................06/05
Latest Service Bulletins Released.................................................................................................................. 07/05
STi – Towing Behind Motor Homes................................................................................................................ 07/05
Latest Service Bulletins Released..................................................................................................................08/05
Subaru
Warranty Wizard Update....................................................................................................................09/05
TechLine Pre-Call Worksheets.......................................................................................................................09/05
Latest Service Bulletins Released..................................................................................................................09/05
Latest Service Bulletins Released.................................................................................................................. 10/05
In Case You Forgot......................................................................................................................................... 10/05
Contacting the Technical Support Line........................................................................................................... 11/05
Come On Guys............................................................................................................................................... 11/05
Latest Service Bulletins Released.................................................................................................................. 11/05
2006MY Impreza Indicator Lights................................................................................................................... 11/05
Technical HelpLine Efficiency......................................................................................................................... 11/05
Latest Service Bulletins Released.................................................................................................................. 12/05
Calling the TechLine….”Can You Hear Me Now?”.......................................................................................... 12/05
Latest Service Bulletins Released.................................................................................................................. 01/06
Latest Service Bulletins Released..................................................................................................................03/06
FYI – Replacement of the Neutral Switch on a 6MT Vehicle..........................................................................03/06
Service Information Availability on STIS.........................................................................................................06/06
Techline Closing.............................................................................................................................................06/06
Techline Pre-Call Worksheets........................................................................................................................06/06
Immobilizer Codes & the Techline..................................................................................................................06/06
Vehicle Repair Escalation Process.................................................................................................................06/06
Calling the Techline…. Can You Hear Me Now???....................................................................................... 07/06
2007 Subaru
B9 Tribeca Introduction TRB.....................................................................................................08/06
Quickie “FYI” TIPS.........................................................................................................................................08/06
Latest SOA Service Documents Released.....................................................................................................08/06
Latest SOA Service Documents Released.....................................................................................................09/06
Subaru
Chemical Information......................................................................................................................... 10/06
Cold Weather- Here We Go Again!................................................................................................................. 10/06
Latest SOA Service Documents Released..................................................................................................... 10/06
Rear Differential Oil........................................................................................................................................ 11/06
Quick Tip: “No Start” Complaint..................................................................................................................... 11/06
Power Steering Fluid Usage........................................................................................................................... 11/06
New Tech TIPS Editor: Don Bangs.................................................................................................................12/06
Quick TIP: Nox Rust.......................................................................................................................................12/06
Clarification of the “Valet Key” and “Master Key” Immobilizer Type................................................................12/06
Automatic Transmission Fluid for All 5EAT and 4EAT Transmissions............................................................12/06
New Techline Representative......................................................................................................................... 01/07
A “Back To Basics” Reminder........................................................................................................................ 01/07
TechTIPS Article Locator Edition
Page 5 of 54
01-General Information
Quick TIPS: Important Items to Note..............................................................................................................02/07
From The “Clarifications Department”............................................................................................................03/07
Quick TIP – Forester Spare Tire Cover..........................................................................................................03/07
Techline Survey Results.................................................................................................................................04/07
Gear Oil Specification Differences.................................................................................................................06/07
2007 U.S. National Technician Competition................................................................................................... 07/07
Latest Service Bulletins Released.................................................................................................................. 07/07
SSM III, Reprogramming & You......................................................................................................................08/07
New 2008 M/Y Service Manuals on STIS.................................................................................................11&12/07
U.S National and World Technician Troubleshooting Competitions............................................................... 12/07
H-6 Engine Smoke from Exhaust on Start-Up................................................................................................08/08
Sending SSM-III Files.....................................................................................................................................08/08
Oil Filter Wrenches......................................................................................................................................... 12/08
Calling the Techline: A Reminder about Cell Phones.................................................................................... 12/08
Cold Weather Reminders............................................................................................................................... 12/08
Incentive Program for Technician TIPS Suggestions..................................................................................... 01/09
2009 M/Y Forester & Impreza Protective Wheel Film.................................................................................... 01/09
2010 M/Y Legacy / Outback Preliminary Information.....................................................................................05/09
Use of Synthetic / Semi-Synthetic Engine Oils...............................................................................................05/09
2008-09 M/Y Impreza, Dim Headlights and / or Erratic Outside Temperature Display..................................06/09
Help Us to Help You....................................................................................................................................... 07/09
2010 M/Y Legacy & Outback Reporting Requirements.................................................................................. 07/09
Subarunet & Subaru
“SMART” System Login Information.............................................................................09/09
Cell Phones, Air Tools & the Techline.............................................................................................................09/09
SSMIII Error Codes........................................................................................................................................ 11/09
EQMR Authorization Requests… A Reminder............................................................................................... 01/10
First Annual Subaru
/ ASE Master Automotive Technician of the Year.......................................................... 02/10
Techline Case Follow-Up and Call-In Tips..................................................................................................... 04/10
EQMR’s and Photos....................................................................................................................................... 05/10
Subaru
/ ASE Master Automobile Technician of the Year – 2010................................................................... 09/10
2nd Annual Subaru
/ ASE Master Automobile Technician of the Year Awards Announced........................... 10/10
New 2011 MY Forester Quality Reporting Information....................................................................................11/10
2011 Factory-Fill Synthetic Oil and Maintenance Information..........................................................................11/10
Does Your Service Department Have A “What’s New” Bulletin Board?......................................................... 02/11
Troubleshooting Guides - A Reminder........................................................................................................... 04/11
“D-Check” Connector Locations..................................................................................................................... 05/11
Revised Service Bulletins............................................................................................................................... 06/11
Calling the Techline – Questions You Should Be Ready For...........................................................................07/11
Use of Silicone Spray Precautions..................................................................................................................07/11
2012 Impreza PDI Fuse Procedure................................................................................................................. 09/11
Is This Clip Important?................................................................................................................................... 10/11
Change to Oil Fill Cap of FB Engine................................................................................................................11/11
2012 M/Y Oil Change Interval Information.......................................................................................................11/11
Turning Off Blinking “Check Engine” light on 2012 MY Vehicles.................................................................... 12/11
Valve Clearance Checking Procedures, A Reminder..................................................................................... 01/12
Yes, Another Sales Record Year for Subaru
.................................................................................................. 02/12
Techline Case Follow-Up................................................................................................................................ 02/12
Special Automatic Transmission Fluid for the New BRZ................................................................................ 05/12
Calibration Identification Numbers.................................................................................................................. 05/12
Techline Staffing changes.............................................................................................................................. 06/12
2013 BRZ PDI Procedure Information............................................................................................................ 06/12
2013 Legacy, Outback and BRZ Launch-Your Help Is Needed...................................................................... 07/12
TechTIPS Article Locator Edition
Page 6 of 54
01-General Information
Techline Staffing Changes.............................................................................................................................. 09/12
Subaru
ASE Master Tech Of The Year 2012...................................................................................................11/12
Addition To PDI Procedure For Impreza And Crosstrek................................................................................. 12/12
Additional Tie Down Plug for 12-13 Impreza Models...................................................................................... 01/13
Thanks to You................................................................................................................................................. 02/13
QMR Of The Month........................................................................................................................................ 02/13
QMR Of The Month Winner............................................................................................................................ 03/13
New Model Launch Activities......................................................................................................................... 03/13
Information You Should Always Have When Calling Tech Line...................................................................... 04/13
QMR Of The Month Winner............................................................................................................................ 04/13
QMR Of The Month Winner............................................................................................................................ 05/13
Recommended Materials Update................................................................................................................... 05/13
QMR Of The Month Winner............................................................................................................................ 06/13
Authorization Requests.................................................................................................................................. 06/13
2013 National Technician Competition........................................................................................................... 08/13
QMR of the Month.......................................................................................................................................... 08/13
Quality Monitoring Reports............................................................................................................................. 08/13
QMR of the Month.......................................................................................................................................... 09/13
Subaru
-ASE Master Auto Technician of the year........................................................................................... 09/13
Towing Subaru
Vehicles-Revisited................................................................................................................. 09/13
QMR of the Month.......................................................................................................................................... 10/13
New Tech line Fax Number and Pre-Call Worksheets................................................................................... 10/13
Friday November 29th 2013-Tech line open................................................................................................... 10/13
Clarification on Towing................................................................................................................................... 10/13
QMR of the Month...........................................................................................................................................11/13
Don’t Forget to check the basics when diagnosing Drivability Complaints.....................................................11/13
Troubleshooting Guides on STIS-Reminder....................................................................................................11/13
BUI replacement and Key’s.............................................................................................................................11/13
QMR of the Month.......................................................................................................................................... 12/13
Fourth Bi-Annual Subaru
international
tech competition awards.................................................................... 12/13
Subaru
/ASE Master Tech of the Year............................................................................................................. 12/13
2014 XV-Crosstrek Hybrid
Launch-Your Help Is needed................................................................................ 12/13
New Tech line hours of operation................................................................................................................... 12/13
QMR of the Month.......................................................................................................................................... 01/14
14Crosstrek Hybrid
Launch Reminder............................................................................................................ 01/14
QMR of the Month.......................................................................................................................................... 02/14
Authorization Request (AR) for Paint and Glass over 500.............................................................................. 02/14
2014 Hybrid
Launch-Your Help is Needed...................................................................................................... 02/14
QMR of the Month......................................................................................................................................... 03/14
Tech line new hours of Operation................................................................................................................... 03/14
2015 WRX and WRX STI Launch-Your help is Needed................................................................................. 03/14
QMR of the Month.......................................................................................................................................... 04/14
New Tech line Pre-Call Worksheets............................................................................................................... 04/14
Tech line Case Follow up-Revisited............................................................................................................... 04/14
Authorization Request Pictures...................................................................................................................... 04/14
QMR of the Month.......................................................................................................................................... 05/14
Tech line case follow up-Revisited................................................................................................................. 05/14
QMR of the Month.......................................................................................................................................... 06/14
15MY Legacy and Outback Transit Fuse Information..................................................................................... 06/14
QMR of the Month.......................................................................................................................................... 07/14
2015 Legacy and Outback Launch Team Activity-Your Help is Needed......................................................... 07/14
New Subaru
Oil Change Reference Cards..................................................................................................... 07/14
TechTIPS Article Locator Edition
Page 7 of 54
01-General Information
2015 Legacy and Outback Fujitsu 10 Audio and Audio/Navigation Systems................................................. 07/14
QMR of the Month.......................................................................................................................................... 08/14
Change to Spare Tire Retaining Bolt.............................................................................................................. 08/14
QMR of the Month.......................................................................................................................................... 09/14
Locating Flash write Reprogramming Files for 2015 WRX Models................................................................ 09/14
Calling the Tech line for Assistance................................................................................................................ 09/14
QMR of the Month.......................................................................................................................................... 10/14
5th Annual Subaru
Technician Competition................................................................................................... 10/14
QMR of the Month...........................................................................................................................................11/14
Interior Rear View Mirror Separation...............................................................................................................11/14
QMR of the Month.......................................................................................................................................... 12/14
Subaru
of America’s ASE Master Tech of the Year........................................................................................ 12/14
QMR of the Month ......................................................................................................................................... 01/15
Escalation Process What, Why, and How...................................................................................................... 01/15
QMR Reporting, Do’s and Don’ts................................................................................................................... 01/15
No Crank Condition on Push-Button Start-Equipped Model’s........................................................................ 01/15
Techline Case Follow Up................................................................................................................................ 01/15
QMR of the Month.......................................................................................................................................... 02/15
Reminder: Sending Saved Freeze Frame (FFD) and SSM Data Files........................................................... 02/15
New Product Announcement (SOA868V9175) Silicone Gasket Remover...................................................... 02/15
Exciting Update to the “QMR of the Month” Award Program.......................................................................... 02/15
QMR of the Month.......................................................................................................................................... 03/15
Techline Phone System “Courtesy Call Back Feature”................................................................................... 03/15
QMR of the Month.......................................................................................................................................... 04/15
QMR of the Month Award Presentation.......................................................................................................... 04/15
Calling the Tech line Revisited........................................................................................................................ 04/15
QMR of the Month.......................................................................................................................................... 05/15
New Required Detail Fields Established for Claims Submission.................................................................... 05/15
Explanation of New Required Fields in Quality Monitoring Report (QMR)..................................................... 05/15
QMR of the Month Award Presentation.......................................................................................................... 05/15
QMR of the Month.......................................................................................................................................... 06/15
Authorization Requests/Better Pictures Requested....................................................................................... 06/15
Combination Meter and BIU shipments to SOA............................................................................................. 06/15
QMR of the Month.......................................................................................................................................... 07/15
QMR of the Month Award Presentation.......................................................................................................... 07/15
Subaru
Oil Consumption................................................................................................................................ 07/15
QMR of the Month.......................................................................................................................................... 08/15
Technician Submission of the Month.............................................................................................................. 08/15
EyeSight Charts.............................................................................................................................................. 08/15
2016 Forester Service Manual-The next Generation...................................................................................... 08/15
QMR of the Month.......................................................................................................................................... 09/15
QMR of the Month Award Presentation.......................................................................................................... 09/15
CPO procedure for turbocharged Subaru
vehicles......................................................................................... 09/15
Understanding DTC’s and how to proceed properly with repairs................................................................... 09/15
QMR of the Month.......................................................................................................................................... 10/15
QMR of the Month Award Presentation.......................................................................................................... 10/15
Remanufactured Transmission Replacements............................................................................................... 10/15
2015 Technician ASCENT Program-Important Enhancements...................................................................... 10/15
QMR of the Month...........................................................................................................................................11/15
QMR of the Month Award Presentation...........................................................................................................11/15
QMR of the Month.......................................................................................................................................... 12/15
QMR of the Month Award Presentation.......................................................................................................... 12/15
TechTIPS Article Locator Edition
Page 8 of 54
01-General Information
Subaru
World Technician Competition........................................................................................................... 12/15
Subaru
Technical Training-Gaming Survey.................................................................................................... 12/15
QMR of the Month......................................................................................................................................... 01/16
QMR of the Month Award Presentation.......................................................................................................... 01/16
Pre-cut Keys................................................................................................................................................... 01/16
2016 Technical Training Curriculum Planning Workshops.............................................................................. 01/16
Fujitsu (F-10) Map Information........................................................................................................................ 01/16
Towing Subaru
Vehicles................................................................................................................................. 01/16
The New and Improved QMR of the Month Program..................................................................................... 01/16
QMR of the Month.......................................................................................................................................... 02/16
QMR of the Month Award Presentation.......................................................................................................... 02/16
QMR of the Month.......................................................................................................................................... 03/16
QMR of the Month Award Presentation.......................................................................................................... 03/16
QMR of the Month.......................................................................................................................................... 04/16
QMR of the Month Award Presentation.......................................................................................................... 04/16
Subaru
-U Announcement............................................................................................................................... 04/16
Saving and Printing Freeze Frame Data......................................................................................................... 04/16
Changes to Subaru
-Net Links........................................................................................................................ 04/16
QMR of the Month.......................................................................................................................................... 05/16
QMR of the Month Award Presentation.......................................................................................................... 05/16
American National Technician Competition.................................................................................................... 05/16
Subaru
-U........................................................................................................................................................ 05/16
Stickers on the Windshield............................................................................................................................. 05/16
QMR of the Month.......................................................................................................................................... 06/16
QMR of the Month Award Presentation.......................................................................................................... 06/16
Subaru
-U........................................................................................................................................................ 06/16
New STIS User’s............................................................................................................................................ 12/16
Subaru
-U........................................................................................................................................................ 01/17
QMR of the Month.......................................................................................................................................... 01/17
QMR of the Month Award Presentation.......................................................................................................... 01/17
Subaru
-U........................................................................................................................................................ 02/17
QMR of the Month.......................................................................................................................................... 02/17
QMR of the Month Award Presentation.......................................................................................................... 02/17
Update to STIS............................................................................................................................................... 02/17
QMR of the Month.......................................................................................................................................... 03/17
Subaru
-U........................................................................................................................................................ 03/17
QMR of the Month.......................................................................................................................................... 04/17
QMR of the Month Award Presentation.......................................................................................................... 04/17
Subaru
-U........................................................................................................................................................ 04/17
Locating Tech Tips......................................................................................................................................... 04/17
CPO Procedure for Turbocharged Subaru
Vehicles....................................................................................... 04/17
Technicians: What Is Your Role in Product Quality?...................................................................................... 04/17
Lost keys? Contact the Subaru
Techline........................................................................................................ 05/17
Application chart for Immobilizer.................................................................................................................... 06/17
DCM and ECM swapping............................................................................................................................... 08/17
Authorization Requests.................................................................................................................................. 08/17
CPO Procedure.............................................................................................................................................. 08/17
Calling the Techline Revisited......................................................................................................................... 08/17
Lost Keys? + Immobilizer Chart...................................................................................................................... 09/17
Understanding DTC’s and How to Proceed Properly with Repairs................................................................. 09/17
Requesting Techline callback’s...................................................................................................................... 09/17
The Subaru
Parts Collection Center............................................................................................................... 09/17
TechTIPS Article Locator Edition
Page 9 of 54
01-General Information
The Key to the Highway...................................................................................................................................11/17
Following the Service Manual for Repairs.......................................................................................................11/17
WQK-47 Equipment Cleaning Procedure........................................................................................................11/17
Authorization Requests (AR) for Paint and Glass Over $500......................................................................... 12/17
CPO Procedure for Turbocharged Subaru
Vehicles....................................................................................... 12/17
Calling TechLine Revisited............................................................................................................................. 12/17
QMR of the Month Program Enhancement.................................................................................................... 01/18
Reviewing Data Files...................................................................................................................................... 01/18
Calling the TechLine Revisited....................................................................................................................... 02/18
Locating TechTIPS.......................................................................................................................................... 02/18
Understanding Power Supply......................................................................................................................... 02/18
Body Plug Relocation..................................................................................................................................... 02/18
Calling Subaru
TechLine................................................................................................................................ 04/18
Icy Road Warning Indicator Operation............................................................................................................ 04/18
Clearing Trouble Codes.................................................................................................................................. 05/18
Subaru
Diagnostics........................................................................................................................................ 05/18
2019MY Ascent Owner’s Manual Utilization ............................................................................................ SE 05/18
Understanding Readiness Codes................................................................................................................... 06/18
Why Was That Part Replaced?...................................................................................................................... 06/18
System Owner Manuals................................................................................................................................. 07/18
Understanding DTCs and How to Proceed Properly with Repairs................................................................. 07/18
Stickers on the Windshield............................................................................................................................. 09/18
Authorization Requests (AR) for Paint and Glass over $500.......................................................................... 09/18
QMR of the Month.......................................................................................................................................... 10/18
2019MY Forester Quality Monitoring Team New Model Launch.................................................................... 10/18
2019MY Forester: Auto Start-Stop and Driver Monitor System Diagnostic Information................................. 10/18
The Importance of Searching for TSBs and TechTips.................................................................................... 12/18
QMR of the Month.......................................................................................................................................... 01/19
Subaru
Technicians Honored at ASE Annual Meeting................................................................................... 01/19
TechLine Case Follow Up............................................................................................................................... 01/19
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Last update on 2026-06-23 / Affiliate links / Images from Amazon Product Advertising API
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TSB/Document ID: Subaru
Tech Tips
Replacement Service Bulletin Number:
MFR Communication Date: 2020-03-17
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT ADAPTIVE/MOBILITY
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- [Newly Added in 2026: 7 Reset Functions] The 2026 new version of the OBD2 scanner diagnostic tool CRP123X V3.0 Elite has new special functions for F.REE: Throttle Ad.aptation, Oil/SAS/BMS/Brake Reset, D-P.F Re.generation and ABS Service. Before you visit a mechanic, launch obd2 Scanner CRP123X Elite can perform a more in-depth diagnosis of the car system and provide accurate data within minutes. What's more, the list of compatible models has been expanded. Upgrading frequency is regular, occurring monthly even weekly.
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- [2026 X431 PRO3 V+ Elite] A great value for the X431 series that differs from similar diagnostic tools by adding: 1) J2534 protocol for over $800 in savings; 2) CANFD/DOIP support for enhanced communications; 3) Configuration of over $900 worth of HD(heavy truck) modules, needed purchase HD diagnostic software by HD vehicle model for use.; 4) A 10.1 inch Gorilla screen with 1280*800 resolution and 80% more touch screen sensitivity
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Last update on 2026-06-23 / Affiliate links / Images from Amazon Product Advertising API
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