NHTSA ID Number: 10172966
Manufacturer Communication Number: TSB 20-2083
TSB/Document Date: 2020-04-02
Summary
Some 2020 F-150/Mustang
/Ranger vehicles equipped with a 10R80 transmission and built on 21-Oct-2019 and through 16-Dec-2019 may exhibit a high-pitched whine noise coming from the transmission at low speeds during light acceleration or coasting. This may be due to the outer output shaft bearing. To correct the condition, follow the Service Procedure steps to replace the transmission inner output shaft bearing, fluid passage sleeve and outer output shaft bearing.
Transmission Fluid Filter
Auxiliary Pump Tube Seal
1
1
HL3Z7N134-C
-
HL3Z7085-B
-
HL3Z7052-A
-
HL3Z7052-B
-
HL3Z7D019-A
Package Contains 1 Piece, 2
Pieces Required
JR3Z0081-A
-
HL3Z7A415-B
-
HL3Z7A283-A
-
HL3Z7A415-C
-
BE8Z6731-AB
-
XL-5-A
-
Motorcraft® Multi-Purpose
Grease Spray
As Needed
TA-25-B
-
Motorcraft® Threadlock and
Sealer (Mustang
Convertible)
As Needed
XG-11
-
Motorcraft® High Temperature
4x4 Front Axle and Wheel
Bearing Grease
1
XL-2
-
Motorcraft® High Temperature
Nickel Anti-Seize Lubricant
(Ranger)
As Needed
-
Motorcraft® Metal Brake Parts
Cleaner (Ranger) (Compliant With
Low Volatile Organic Compound
Requirements As Required In
Some USA States)
As Needed
-
Motorcraft® Metal Brake Parts
Cleaner (Ranger) (Not Compliant
With Volatile Organic Compound
Requirements)
As Needed
VC-13DLG
-
Motorcraft® Yellow Prediluted
Antifreeze/Coolant (F150/Ranger) (All Markets Except
Canada)
As Needed
CVC13DL-G
-
Motorcraft® Yellow Prediluted
Antifreeze/Coolant (F150/Ranger) (Canada Only)
As Needed
XO-5W30Q1SP
-
Motorcraft® SAE 5W-30 Synthetic
Blend Motor Oil (Ranger) (All
Markets Except Canada)
As Needed
Output Shaft Flange Bolt
Output Shaft Nut
Output Shaft Seal (2WD)
Output Shaft Seal (4WD)
Output Shaft Seals
Output Shaft Flange Retaining
Nut (3 Lobe) (Mustang 2.3L)
Outer Output Shaft Bearing
Fluid Passage Sleeve
Inner Output Shaft Bearing
Engine Oil Filter (Ranger)
1
1
1
1
2
1
1
1
1
1
CXO5W30LSP6
-
Motorcraft® SAE 5W-30 Super
Premium Motor Oil (Ranger)
(Canada Only)
As Needed
XT-12QULV
-
Motorcraft® MERCON® ULV
Automatic Transmission Fluid
13
XT-10QLVC
-
Motorcraft® MERCON® LV
Automatic Transmission Fluid (F150 4WD) (All Markets Except
Canada)
As Needed
CXT-10LV6
-
Motorcraft® MERCON® LV
Automatic Transmission Fluid (F150 4WD) (Canada Only)
As Needed
Inspect And Replace Only If Necessary
JB3Z7J227-A
Package Contains 1 Piece, 4 Fluid Cooler O-Ring Seals
Pieces Required
(Ranger)
4
5L7Z7D285-A
Package Contains 2 Pieces, 2
Cooler Line Seal (F-150/Mustang)
Pieces Required
1
5L7Z7J324-A
Package Contains 2 Pieces, 2 Cooler Line Seal Ring (FPieces Required
150/Mustang
)
1
HL3Z7A191-B
-
HL3Z7J227-A
-
HL3Z7A248-D
-
Transmission Fluid Pan Gasket
Auxiliary Pump Tube O-Ring
Main Control-To-Transmission
Fluid Pump Seal
1
1
1
Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Service Part
Warranty (SPW)/Special Service Part (SSP)/Extended Service Plan (ESP) coverage. Limits/policies/prior
approvals are not altered by a TSB. NVLW/SPW/SSP/ESP coverage limits are determined by the
identified causal part and verified using the OASIS part coverage tool.
Labor Times
Description
Operation
No.
Time
2020 Mustang
5.0L With 10R80 Transmission: Road Test To Verify Concern,
Replace The Inner Output Shaft Bearing, Fluid Passage Sleeve And Outer Output
Shaft Bearing (Do Not Use With Any Other Labor Operations)
202083A
8.8
Hrs.
2020 Mustang
2.3L EcoBoost
With 10R80 Transmission: Road Test To Verify
Concern, Replace The Inner Output Shaft Bearing, Fluid Passage Sleeve And
Outer Output Shaft Bearing (Do Not Use With Any Other Labor Operations)
202083B
7.9
Hrs.
2020 Ranger 4X2: Road Test To Verify Concern, Replace The Inner Output Shaft
Bearing, Fluid Passage Sleeve And Outer Output Shaft Bearing (Do Not Use With
Any Other Labor Operations)
202083C
9.8
Hrs.
2020 Ranger 4X4: Road Test To Verify Concern, Replace The Inner Output Shaft
Bearing, Fluid Passage Sleeve And Outer Output Shaft Bearing (Do Not Use With
Any Other Labor Operations)
202083D
10.6
Hrs.
2020 F-150 4X2 2.7L EcoBoost
: Road Test To Verify Concern, Replace The Inner
Output Shaft Bearing, Fluid Passage Sleeve And Outer Output Shaft Bearing (Do
Not Use With Any Other Labor Operations)
202083E
9.5
Hrs.
202083F
2020 F-150 4X4 2.7L EcoBoost
: Road Test To Verify Concern, Replace The Inner
Output Shaft Bearing, Fluid Passage Sleeve And Outer Output Shaft Bearing (Do
Not Use With Any Other Labor Operations)
10.4
Hrs.
2020 F-150 4X2 3.0L Diesel: Road Test To Verify Concern, Replace The Inner
Output Shaft Bearing, Fluid Passage Sleeve And Outer Output Shaft Bearing (Do
Not Use With Any Other Labor Operations)
202083G
8.2
Hrs.
2020 F-150 4X4 3.0L Diesel: Road Test To Verify Concern, Replace The Inner
Output Shaft Bearing, Fluid Passage Sleeve And Outer Output Shaft Bearing (Do
Not Use With Any Other Labor Operations)
202083H
9.0
Hrs.
2020 F-150 4X2 3.5L EcoBoost
: Road Test To Verify Concern, Replace The Inner
Output Shaft Bearing, Fluid Passage Sleeve And Outer Output Shaft Bearing (Do
Not Use With Any Other Labor Operations)
202083J
9.4
Hrs.
2020 F-150 4X4 3.5L EcoBoost: Road Test To Verify Concern, Replace The Inner
Output Shaft Bearing, Fluid Passage Sleeve And Outer Output Shaft Bearing (Do
Not Use With Any Other Labor Operations)
202083K
10.4
Hrs.
2020 F-150 4X2 5.0L TiVCT: Road Test To Verify Concern, Replace The Inner
Output Shaft Bearing, Fluid Passage Sleeve And Outer Output Shaft Bearing (Do
Not Use With Any Other Labor Operations)
202083L
9.3
Hrs.
2020 F-150 4X4 5.0L TiVCT: Road Test To Verify Concern, Replace The Inner
Output Shaft Bearing, Fluid Passage Sleeve And Outer Output Shaft Bearing (Do
Not Use With Any Other Labor Operations)
202083M
10.3
Hrs.
2020 Mustang Convertible 5.0L With 10R80 Transmission: Road Test To Verify
Concern, Replace The Inner Output Shaft Bearing, Fluid Passage Sleeve And
Outer Output Shaft Bearing (Do Not Use With Any Other Labor Operations)
202083N
9.2
Hrs.
2020 Mustang Convertible 2.3L EcoBoost
With 10R80 Transmission: Road Test To
Verify Concern, Replace The Inner Output Shaft Bearing, Fluid Passage Sleeve
And Outer Output Shaft Bearing (Do Not Use With Any Other Labor Operations)
202083O
8.3
Hrs.
Repair/Claim Coding
Causal Part:
7A415
Condition Code: D4
Service Procedure
1. Isolate the high-pitched whine noise condition by road testing the vehicle at normal operating
temperature, use the Automatic Transmission Select Shift feature to select and hold 3rd gear while
driving on flat ground. The high-pitched whine noise peaks at speeds between 30-40 km/h (18-25 mph)
during light acceleration and while coasting down in 3rd gear. The high-pitched whine noise goes away
when in NEUTRAL.
2. Is the high-pitched whine noise present?
(1). Yes - proceed to Step 3.
(2). No - this article does not apply. Refer to the Workshop Manual (WSM), Section 100-04 for normal
diagnosis.
3. Remove the transmission. Refer to WSM, Section 307-01.
4. Disassemble transmission, perform only the necessary steps to remove the output shaft and planetary
carrier
No. 4 assembly from the transmission case. Refer to WSM, Section 307-01 > Overhaul.
(1). It is only necessary to remove the following:
• torque converter
• transmission fluid auxiliary pump
• main control assembly
• all four speed sensors (intermediate speed A sensor, intermediate speed B sensor, turbine shaft speed sensor
and output shaft speed sensor)
• fluid pump
• output shaft seal
• front support
• clutch and planetary assembly
• output shaft and planetary carrier
No. 4 assembly
5. Remove the inner output shaft bearing, fluid passage sleeve and outer output shaft bearing from the
transmission case. It is not necessary to remove any other parts except for the bearings and passage
sleeve. Refer to WSM Section 307-01 > Disassembly.
6. Install new inner output shaft bearing, fluid passage sleeve and outer output shaft bearing into the
transmission case. Refer to WSM Section 307-01 > Assembly.
7. To reassemble, reverse the removal procedure. Refer to WSM, Section 307-01 > Overhaul.
8. Install the transmission. Refer to WSM, Section 307-01.
© 2020 Ford
Motor Company
All rights reserved.
NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge,
tools, and equipment to do the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or
provides information that could assist in proper vehicle service. The procedures should not be performed by "do-it-yourselfers". Do
not assume that a condition described affects your car or truck. Contact a Ford
or Lincoln
dealership to determine whether the
Bulletin applies to your vehicle. Warranty Policy and Extended Service Plan documentation determine Warranty and/or Extended
Service Plan coverage unless stated otherwise in the TSB article. The information in this Technical Service Bulletin (TSB) was
current at the time of printing. Ford
Motor Company reserves the right to supersede this information with updates. The most recent
information is available through Ford
Motor Company's on-line technical resources.
- CUTTING EDGE TECHNOLOGY - Shockproof technology designed to...
- QUIET SMOOTH SHIFTING - V-Twin Transmission oil dampens...
- IMPROVES PERFORMANCE - Transmission fluid that dramatically...
- POPULAR POWESPORTS OIL FOR - UTVs & Side by Sides, ATVs...
- WHY RED LINE - Established in 1979, Red Line Products...
- CUTTING EDGE TECHNOLOGY - Shockproof technology designed to...
- QUIET SMOOTH SHIFTING - V-Twin Transmission oil dampens...
- IMPROVES PERFORMANCE - Transmission fluid that dramatically...
- POPULAR POWESPORTS OIL FOR - UTVs & Side by Sides, ATVs...
- WHY RED LINE - Established in 1979, Red Line Products...
If the PDF is very large, it may not load in the preview below.
Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.
If the TSB PDF does not show, download or view it on the NHTSA Website.
Click on the (+) Plus Sign
Then Click on Associated Document(s)
Search NHTSA Database for Recalls
Search NHTSA Database for Vehicle Investigations
View Latest Vehicle Investigations
Search NHTSA Database for Vehicle Complaints
View Latest Vehicle Complaints
TSB/Document ID: TSB 20-2083
Replacement Service Bulletin Number:
MFR Communication Date: 2020-03-17
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: POWER TRAIN
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
- [Notice] When you receive a used device, it may be a customer return resold by Amazon without inspection. You can exchange it for a new one through Amazon. As this situation is unavoidable, we sincerely apologize. For any issues, contacting us via Amazon's "Messages" is the best way. THINKSCAN 689BT Bidirectional Scan Tool Can Be Used Immediately After It is Turned On, Without Complicated Registration Process, Which is More Convenient & Quick.
- Full Bi-Directional Control & 3000+ Active Tests: Take control and test components like actuators, fuel injectors, relays, and cooling fans in real time. You’ll quickly see if the problem is in the part itself or the control module — saving you hours of guesswork and frustrating trial-and-error.
- Advanced ECU Coding Capabilities: Handle module matching and hidden feature activation with confidence. When you replace an ECU or want to customize settings, this obd2 scanner diagnostic bi directional tool gives you the professional-level capabilities you need without the dealership price tag.
- 34+ Useful Reset and Maintenance Functions: Complete everyday service tasks smoothly with a wide range of helpful reset and maintenance functions. Whether you’re keeping up with regular upkeep or tackling a specific job, this scanner makes maintenance simpler and less stressful for both DIYers and pros.
- Comprehensive Full System Diagnostics: Diagnose every major system — Engine, Transmission, ABS, SRS, TPMS, and more — all in one place. Finally stop wondering if you’re missing something important; get the full picture and clear codes with ease.
- Top Reasons to Choose the D7S OBD2 Scanner: XTOOL D7S car scan tool, an upgrade of XTOOL D7, offers comprehensive features for automotive technicians, workshops, and DIY enthusiasts 1. Upgraded Hardware: 2+64GB memory, rear camera, intuitive interface, foldable bracket 2. Complete Diagnostics: FCA
Autoauth, OE-level all system scan, 39+ maintenance services, 4K+ bidirectional, CANFD/DoIP protocol 3. Advanced Capabilities: ECU c0ding, PMI functions 4. Wide Compatibility: Support 10,000+ models, covering 99% vehicle brands 5. Multi-language: Available in 22+ languages, No IP Restrictions 6. 3-Year Updates: Save 300 bucks on software updates for the latest features and optimizations - 2026 Upgraded D7S Car Scanner Features: The newly 2026 D7S V2.0 scanner for car brings exciting features for advanced vehicle diagnostics and enhanced user experience 1. FCA
AutoAuth: Now supports FCA
SGW module for Chrysler
, for Jeep
, for Dodge
(2018+), for Fiat
(2017+), enabling faster vehicle communication without gateway restrictions 2. PMI (Offline ECU Pr0gramming): Allows for Ford, for Lincoln
, and for Mazda
ECU pr0gramming for new modules 3. Optimized Diagnostic Report 2.0: Personalized reports with logos and customer info for auto shops. Note: Compatibility varies by cars, please check before order - 39+ Services/Resets/Adaptations/Relearns/Calibrations: XTOOL D7S full system car scanner diagnostic tool tackles 99% of common car issues through its 36+ special functions, including Oil Reset, EPB, SAS, BMS, Throttle Reset, Injector C0ding, ABS Bleed, TPMS Reset, Power Balance, etc and also covers specific-vehicle functions like Crank Sensor Relearn, ABS Initialization, Cylinder Power Balance, Fuel Trim Reset, Idle Relearn etc. This car diagnostic scanner enhances efficiency, making repairs and maintenance hassle-free. Tip: DO NOT for All vehicles, please check compatibility first
- Cost-effective ECU C0ding Scan Tool for Specific Brands: Enhance your vehicle's performance with XTOOL D7S! This obd2 scanner all systems bidirectional offers advanced capabilities at an affordable price, supports online for BMW
, for Benz and offline for BENZ, for MIT, along with PMI functions for Ford
, for Mazda
, and for Lincoln
. Ideal for technicians and DIY enthusiasts, this automotive scanner diagnostic tool optimizes vehicle performance and enhances the driving experience. Note: Not for all cars and modules, please send car VIN to check the compatibility before purchase - OE All System Diagnostic & 8 Pids Graphing: XTOOL D7S is a comprehensive all system bi directional obd2 scanner that delivers dealer-level diagnostics, completely controlling over your vehicle’s performance and health. This automotive scan tool can read and clear DTCs, view live data and ECU information, retrieve freeze frames, and perform active tests and full obd2 functions. This bi-directional scan tool can can identify your vehicle's make, model, and year information with just one click and show up to 8 PIDs live data with options for CSV viewing, playback, and recording for in-depth analysis. It is easy-to-use for both professionals and beginners, helping pinpoint issues efficiently
- 【✅Compared to BOSSCOMM IF742, IF745 Offers Full-System Diagnostics】The BOSSCOMM IF745 car diagnostic scanner is an upgraded model of IF742. In addition to supporting all OBD2 Code Reader functions and 6 reset options (ABS/EPB/SAS/BMS/Oil/Throttle), it expands diagnostics from 4 systems (Check Engine/ABS/SRS/Transmission) to vehicle All systems, including Steering, Suspension, and Body Electronics. This provides deeper, more comprehensive diagnostic capabilities.
- 【✨10 OBD2 Functions】The BOSSCOMM IF745 scan tool’s DTC Lookup instantly translates fault codes into user-friendly explanations, its I/M Readiness feature streamlines emissions testing with a single tap, and Freeze Frame lets you pinpoint the exact moment of a fault for in-depth root-cause diagnosis. Combined with a live data dashboard and advanced diagnostics (O2S, OBMon, EVAP), it delivers comprehensive insights for confident troubleshooting.
- 【✨Deep Diagnostics for All Vehicle System Modules】Beyond code reading/clearing and ECU information retrieval, our all-in-one data stream feature lets you inspect all current fault codes and their locations across the vehicle’s systems. This vehicle code reader helps you turn off dashboard warning lights and perform a comprehensive self-check of your car at home—no more back-and-forth trips to the repair shop or hefty inspection fees.
- 【✨6 Essential Resets: ABS Bleeding, Oil, EPB, SAS, Throttle, BMS】The BOSSCOMM IF745 obd2 scanner diagnostic tool swiftly purges air from brake lines to restore braking sensitivity, fine-tunes maintenance cycles to eliminate false alerts, resolves parking brake issues with one-click control, recalibrates steering sensors for stability, optimizes engine idling/acceleration for smoother performance, and deeply resets battery systems to extend lifespan and range via precise parameter adjustments.❗NOTE: Does NOT support bidirectional control, coding, or programming.
- 【✨10,000+ Car Models, AutoVIN, 13 Languages】The BOSSCOMM IF745 vehicle scanner diagnostic tool covers 73+ global car brands and offers support in 13 languages, making it perfect for DIYers, auto mechanics, or as a thoughtful gift. With a single-click AutoVIN feature, it instantly retrieves vehicle serial numbers, streamlining diagnostics for users globally. This adaptable tool balances user-friendliness with precision, catering to both personal and professional requirements.✅Unsure about compatibility? Compatibility will vary on vehicles' model and year, pls reach us via 📧 [email protected] 📧 before purchase.
This product presentation was made with AAWP plugin.




