NHTSA ID Number: 10172768
Manufacturer Communication Number: SRP 20-006
TSB/Document Date: 2020-03-24
Summary
Standard Repair Procedure - Electric Cargo Door Lock Actuator jams and prevents the door from opening.
MORryde
Actuator ‐ Power Locking Doors
Bulletin Type:
Standard Repair Procedure
SRP
Bulletin #:
Make:
20‐006
Job Code(s):
**
Flat Rate(s):
**
Publication Date:
** If affected unit has warranty remaining, submit your
claim following the normal process.
March 2020
Entegra![]()
Models:
Aspire
Anthem
Cornerstone
Model Years:
2017 ‐ 2020
Electric Cargo Door lock actuator jams and prevents door from
opening. If the compartment does not have another access from
behind the compartment, only entry is by drilling out the door handle.
Incident:
ALL 2017‐2020 Anthem and Cornerstone
Affected Units:
Parts:
Misc. Tools & Supplies:
2019‐2020 Aspire with the optional Electric cargo door locks.
1 Actuator per Compartment Door
1 Bracket per Compartment Door
Cordless Drill/Driver
Philips Bit #1
Square Bit #2
Jayco
’s sole obligation under our limited warranty is to repair or replace defective materials and/or workmanship deemed our responsibility as determined
by Jayco
in our sole discretion. Jayco
reserves the right to use new and/or remanufactured parts or materials of similar quality to complete any work, and to
make parts and/or design changes as appropriate without notice to anyone. Jayco designs and/or materials changes are done without obligation to
incorporate such changes in previously manufactured product. Jayco makes every reasonable effort to ensure field remedies will not adversely affect
performance and/or safety of the unit. This field remedy is not intended to extend to future performance of this RV, or any of its materials, components or
parts beyond the standard warranty period. The RV owner’s obligation to notify Jayco
, or one of its independent, authorized dealers, of a claimed defect
does not modify any obligation placed on the RV owner to contact Jayco
directly when attempting to pursue remedies under state or federal law. Jan. 2019.
903 South Main Street • P.O. Box 460 • Middlebury, IN 46540
20‐006 Actuator
March 2020
Page 1 of 1
POWER ACTUATOR
R E P L AC E M E N T G U I D E
2017–2021
Entegra
Aspire, Anthem, &
Cornerstone Power Locking Doors
TOOLS REQUIRED
• Cordless Drill/Driver
• Philips Bit #1
• Square Bit #2
574.293.1581 • MORryde.com
R E P L AC E M E N T G U I D E :
Step 1
Use a square bit to remove (3) tek screws and loosen
(1) tek screw in the plastic cover to allow access to the
locking mechanism.
Step 4
Remove the handle bracket with the actuator and
disconnect the actuator from the power cable.
Step 2
Use a Philips bit
to remove the (3)
pan head screws
holding the handle
to the bracket.
Step 5
If necessary, re-install a Z-bent rod in the handle as shown.
Step 3
Use a square bit to remove (2) tek screws holding the
handle bracket to the rotary latch mount bracket.
574.293.1581 • MORryde.com
Step 6
Slide the new handle bracket with the new actuator
under the back skin and attach the new power actuator
to the Z-bent rod as shown.
NOTE: Make sure the end of the actuator is orientated vertically
as shown below by the red arrow. The picture on the left is the
incorrect orientation.
Step 9
Use a Philips bit
to install (3) pan
head screws while
holding the handle
to the bracket.
Step 10
Connect the new actuator to the power supply. The internal
wire color will vary depending on the age of the unit.
Actuator: Green connects to
Actuator: Blue connects to
Step 7
Verify that the wire is
not trapped under the
handle bracket.
Wire Harness: Brown or Green
Wire Harness: White, Yellow or Blue
Lock and unlock the baggage door to make sure the
door locks and unlocks correctly. If the door locks in the
unlocked position, switch the actuator wires connected to
the internal wire.
Step 8
Use a square bit to install (2) tek screws while holding
the handle bracket to the rotary latch mount bracket.
Step 11
Use a square bit
to install (3) tek
screws into the
plastic cover that
allows access
to the locking
mechanism.
If you have any questions regarding the installation procedure
or have difficulty with any of the steps, please give us a call at
574-293-1581 or email parts@morryde
.com.
574.293.1581 • MORryde.com
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TSB/Document ID: SRP 20-006
Replacement Service Bulletin Number:
MFR Communication Date: 2020-03-23
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
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