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NHTSA ID Number: 10172703

Manufacturer Communication Number: LI54.10-N-071048

TSB/Document Date: 2020-03-23


Summary

Display message with battery symbol in instrument cluster and fault code B16A601 in signal acquisition and actuation module (SAM) control unit (N 10/1) active and/or stored


Display message with battery symbol in instrument cluster
and fault code B16A601 in signal acquisition and actuation module (SAM) control unit (N 10/1) active and/or stored
Topic number

LI54.10-N-071048

Version

1

Function group

54.10 Battery, power supply, voltage converter

Date

02-26-2020

Validity

Model 447

Reason for change
Reason for block

Complaint:

Display message with battery symbol in instrument cluster and fault code B16A601 in signal acquisition and actuation
module (SAM) control unit (N10/1) active and/or stored.
Information: In some instances, the display messages "STOP" and "See operator's manual" may be shown together
with the red battery symbol in the instrument cluster.

Cause:

Loose ground or positive line fo the on-board electrical system battery (G1)

and / or

Check Q-diode in signal acquisition and actuation module (SAM) control unit (N10/1) may yield an incorrect result

Information: Only on vehicles with code MJ8 (ECO start / stop function) and with production date between 02/28/2018
and 02/11/2019

Remedy:

NOTE: The following operation steps must be complied wiht at all times
1. Check ground or positive line of on-board electrical system battery (G1) and further attachment point form the
ground line for firm seating (see AR54.10-S-0005E and if necessary AR54.10-S-0017E).
Information: Tighten ground and / or positive line to specified torque if necessary.
2. Perform SCN coding of the signal acquisition and actuation module (SAM) control unit (N10/1) (see AR54.21S-0015E).
Information: Perform only for vehicles with code MJ8 (ECO start / stop function) and with production date between
02/28/2018 and 02/11/2019
02-26-2020 4:28 PM
© Copyright Mercedes-BenzeBay logo AG

BSTRINE

Page 1/4

3. Delete fautl memory (see AD00.00-S-2000-04S).
4. Disconnect diagnostic unit.

Symptoms
Overall vehicle / Power supply / Alternator / Function / Does not charge
Overall vehicle / Power supply / Battery/On-board electrical system / Battery/on-board electrical system indicator
lamp / Battery charge indicator/consumer shutoff / Illuminates red
Communication/information / Information display / Displays / Multifunction display / Function / Malfunction
Communication/information / Information display / Displays / Multifunction display / Multifunction display, error messages / Implausible messages despite properly functioning message systems
Communication/information / Information display / Indicator lamp / Malfunction
Communication/information / Information display / Indicator lamp / lit
Communication/information / Information display / Displays / Multifunction display / Multifunction display, error messages / Due to faulty reporting system
Overall vehicle / Power supply / Battery/On-board electrical system / Battery function / Battery discharges
Overall vehicle / Power supply / Battery/On-board electrical system / Battery function / Battery cannot be charged
Overall vehicle / Power supply / Battery/On-board electrical system / Battery/on-board electrical system display message / Battery/Alternator - Serviced Required
Communication/information / Information display / Displays / Multifunction display / Multifunction display, error messages / Drivetrain - Stop vehicle, turn off engine (red warning message)

Control unit/fault code
Control unit

Fault code

Fault text

N10/1 - Signal acquisition and B16A601
actuation module CBC447

The battery clamp of the starter battery has become detached or
is defective. There is a general electrical fault. (SHM_FL205)

N10/1 - Signal acquisition and B16A601
actuation module CBC447

The battery clamp of the starter battery has become detached or
is defective. There is a general electrical fault. (SHM_FR205)

N10/1 - Signal acquisition and B16A601
actuation module CBC447

The battery clamp of the starter battery has become detached or
is defective. There is a general electrical fault. (EC166)

N10/1 - Signal acquisition and B16A601
actuation module CBC447

The battery clamp of the starter battery has become detached or
is defective. There is a general electrical fault. (LRSM447)

N10/1 - Signal acquisition and B16A601
actuation module CBC447

The battery clamp of the starter battery has become detached or
is defective. There is a general electrical fault.

N10/1 - Signal acquisition and B16A601
actuation module CBC447

The battery clamp of the starter battery has become detached or
is defective. There is a general electrical fault. (IBS166)

N10/1 - Signal acquisition and B16A601
actuation module CBC447

The battery clamp of the starter battery has become detached or
is defective. There is a general electrical fault. (OHCM447LIN)

N10/1 - Signal acquisition and B16A601
actuation module CBC447

The battery clamp of the starter battery has become detached or
is defective. There is a general electrical fault. (ASBMU14V1)

N10/1 - Signal acquisition and B16A601
actuation module CBC447

The battery clamp of the starter battery has become detached or
is defective. There is a general electrical fault. (ASBM_DA)

Operation numbers/damage codes
02-26-2020 4:28 PM
© Copyright Mercedes-BenzeBay logo AG

BSTRINE

Page 2/4

Op. no.

Operation text

Time

54-0641

CHECK COMPONENTS OF BATTERY ZM
SYSTEM:....... AS PER FAULT CODE

54-1120

REMOVE/INSTALL ON-BOARD ELEC- 0.3
TRICAL SYSTEM BATTERY

54-1011

PERFORM QUICK TEST

0.2

54-0650

MAINTAIN ON-BOARD ELECTRICAL
SYSTEM VOLTAGE (FOR TESTING
AND DIAGNOSIS WORK)

0.1

54-0992

CODE CONTROL UNIT........ (AFTER
QUICK TEST)

0.1

Damage
code

Note

Information: Perform only for vehicles with code MJ8 (ECO start/stop
function) and with production date
between 02/28/2018 and 02/11/2019
54013 38

Battery clamp loose Information: Only if a loose ground or positive line is
detected on the on-board electrical
system battery (G1) as the reason
for the customer complaint.
The listed damage code is not to
be considered as an acceptance of
costs. The general guidelines in the
Warranty Manual apply.

5452E FR

Front SAM control unit - On-board
electrical system energy management faulty
Information: Only on vehicles with
code MJB (ECO start/stop function)
and with production date between
02/28/2018 and 02/11/2019.
The listed damage code is not to
be considered as an acceptance of
costs. The general guidelines in the
Warranty Manual apply.

WIS-References
Document number

Title

AD00.00-S-2000-04E

Connect STAR DIAGNSIS,
read out fault memory

Remedy

AR54.10-S-0005E

Remove/install battery

Remedy

AR54.10-S-0017E

Remove/install ground line
of battery

AR54.21-S-0015E

SCN coding of control units Information: Perform only
for vehicles with code MJ8
(ECO start/stop function)
and with production date
between 02/28/2018 and
02/11/2019

02-26-2020 4:28 PM
© Copyright Mercedes-BenzeBay logo AG

Note

Allocation

Information: Use document Remedy
as reference for tightening
ground line on body to specified torque, if necessary.

BSTRINE

Remedy

Page 3/4

Validity
Vehicle

Engine

TransmissioneBay logo

Vito/Metris 447 - 447.601

*

*

Vito/Metris 447 - 447.603

*

*

Vito/Metris 447 - 447.605

*

*

Vito/Metris 447 - 447.701

*

*

Vito/Metris 447 - 447.703

*

*

Vito/Metris 447 - 447.705

*

*

02-26-2020 4:28 PM
© Copyright Mercedes-BenzeBay logo AG

BSTRINE

Page 4/4

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TSB/Document ID: LI54.10-N-071048

Replacement Service Bulletin Number:

MFR Communication Date: 2020-02-26

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ELECTRICAL SYSTEM

MFR Component System:

MFR Component Subsystem:


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